NICE Ltd. provides enterprise software solutions worldwide. The company operates in two segments, Customer Engagement, and Financial Crime and Compliance. It offers CXone, a cloud native open platform that supports contact centers ranging from small single sites to distributed remote agents and enterprises; and a digital-first omnichannel customer engagement platform that supports various digital and self-service channels, which allows organizations to add and integrate new and emerging channels. The company also provides AI driven smarter processes, agile workforce engagement, and customer experience management solutions. In addition, it offers NICE platform, a financial crime and compliance solution that handles various process, including detection, investigation, remediation, and reporting; and X-Sight, a cloud-based financial crime risk management platform-as-a-service. Further, the company provides professional service and support at various stages of the technology lifecycle, including defining requirements, planning, design, implementation, customization, optimization, maintenance, and ongoing support. NICE Ltd. sells its solutions directly to customers, as well as indirectly through selected partners. The company was formerly known as NICE-Systems Ltd. and changed its name to NICE Ltd. in June 2016. NICE Ltd. was founded in 1986 and is based in Ra'anana, Israel.
IPO Year:
Exchange: NASDAQ
Website: nice.com
| Date | Price Target | Rating | Analyst |
|---|---|---|---|
| 1/17/2025 | $176.00 | Neutral | Cantor Fitzgerald |
| 12/19/2024 | $215.00 → $200.00 | Buy → Hold | Jefferies |
| 11/15/2024 | Outperform → Perform | Oppenheimer | |
| 11/14/2024 | Overweight → Neutral | Piper Sandler | |
| 4/23/2024 | $285.00 | Buy | Rosenblatt |
| 3/13/2024 | $250.00 → $300.00 | Neutral → Buy | DA Davidson |
| 1/30/2024 | $300.00 | Outperform | Northland Capital |
| 10/16/2023 | $225.00 → $220.00 | Equal-Weight → Overweight | Morgan Stanley |
| 9/29/2023 | $190.00 | Neutral | DA Davidson |
| 7/26/2023 | Outperform | William Blair |
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Cantor Fitzgerald initiated coverage of NICE with a rating of Neutral and set a new price target of $176.00
Jefferies downgraded NICE from Buy to Hold and set a new price target of $200.00 from $215.00 previously
Oppenheimer downgraded NICE from Outperform to Perform
Piper Sandler downgraded NICE from Overweight to Neutral
Rosenblatt initiated coverage of NICE with a rating of Buy and set a new price target of $285.00
DA Davidson upgraded NICE from Neutral to Buy and set a new price target of $300.00 from $250.00 previously
Northland Capital initiated coverage of NICE with a rating of Outperform and set a new price target of $300.00
Morgan Stanley upgraded NICE from Equal-Weight to Overweight and set a new price target of $220.00 from $225.00 previously
DA Davidson initiated coverage of NICE with a rating of Neutral and set a new price target of $190.00
William Blair initiated coverage of NICE with a rating of Outperform
From cost savings to faster resolution times, winners demonstrate how CXone Mpower is redefining what's possible in customer experience NiCE (NASDAQ:NICE) today announced the winners of the 2025 CX Excellence Awards, honoring organizations that are transforming customer service with CXone Mpower. The 15 award winners across seven categories were honored at Interactions 2025, the industry's leading CX event. This year's winners exemplify how advanced AI and automation can drive extraordinary operational and business outcomes - while bringing to life NiCE's mission to create a NiCE world where exceptional, connected experiences are the norm, not the exception. The CX Excellence Award winn
This year's honorees played a pivotal role in accelerating CXone Mpower adoption and scaling the impact of customer service automation globally NiCE (NASDAQ:NICE) today announced the winners of the NiCE Elite Partners of the Year award at Interactions 2025, the industry's largest customer experience event, taking place in Las Vegas. The winning partners were recognized for their exceptional contributions to expanding CXone Mpower's global footprint, enabling more organizations to deliver connected, proactive and automated customer service. Selected for their commitment to deepening expertise through advanced certifications and delivering differentiated value to customers, the winners ex
In the campaign, Bell is recognized as the "Nicest Person in the World," helping to create AI-powered experiences that are smart, secure and genuinely human across service, safety and financial integrity NiCE (NASDAQ:NICE) today unveiled its newest global campaign starring award-winning actress, producer, and entrepreneur Kristen Bell, celebrating what it means to be truly "nice" in a world driven by AI. Representing a bold new vision, NiCE empowers brands to deliver AI-powered experiences that are proactive, human-centered and intuitive – whether connecting with customers, protecting communities or combatting financial crime. For more information, click here. The campaign shines a spot
Expanded collaboration brings together CXone Mpower, Amazon Q index, Amazon SageMaker, and Amazon Bedrock to accelerate intelligent automation across every role and workflow in the enterprise NiCE (NASDAQ:NICE) today announced the next evolution of its strategic relationship with Amazon Web Services, Inc. (AWS), announcing a new collaboration to accelerate a shared vision to innovate the development, deployment and scaling of intelligent AI-powered solutions purpose-built for end-to-end customer service automation. Together, NiCE and AWS bring improved enterprise capabilities combining NiCE's leadership in customer service automation, deep domain expertise, and rich interaction data with
Unlike one-dimensional AI agents, Mpower Agents are uniquely built to work across the entire enterprise – front, middle and back office – to automate complete journeys, not just conversations NiCE (NASDAQ:NICE) today announced the launch of CXone Mpower Agents, a groundbreaking innovation that enables fully automated, AI agents to be created and deployed in seconds and immediately work across the customer service ecosystem – from self-service to mid-office approvals to back-end fulfillment. Mpower Agents make use of CXone Mpower's proprietary CX AI models, trained on rich use case-specific data and optimized workflows based on the actions of the best employees. They actively move across s
NiCE and Snowflake will deliver open, flexible and seamless access to customer interaction data, unlocking actionable insights and accelerating enterprise-wide innovation NiCE (NASDAQ:NICE) today announced a strategic collaboration with Snowflake, the AI Data Cloud company, to unlock the full value of customer interaction data by enabling seamless, secure data sharing across the front, middle and back office through Snowflake Secure Data Sharing. This collaboration combines NiCE CXone Mpower's industry-leading AI for customer service automation with Snowflake's easy, connected, and trusted platform, enabling joint customers to seamlessly access and update data to automate customer service
H&R Block is now well-positioned to scale rapidly during the annual U.S. tax season surge, empowering thousands of agents to deliver seamless support to millions of customers NiCE (NASDAQ:NICE) today announced that H&R Block, the world leader in online and in-office tax preparation, is successfully transforming its customer service operations into a digital-first, AI-powered care organization with NiCE CXone Mpower. This transformation marks a strategic shift from a traditional brick-and-mortar retail servicing model to a digital-first scalable customer care ecosystem built on advanced AI and customer service automation. H&R Block's transformation began with an accelerated 60-day migrat
KeyBank also leverages NiCE for its workforce augmentation capabilities utilizing intelligent automation to streamline operations and drive productivity across service touchpoints NiCE Actimize, a NiCE (NASDAQ:NICE) business, today announced that KeyBank has increased the modernization of its financial crime operations with the X-Sight AI Enterprise Platform, an advanced portfolio of solutions which effectively address the financial services institutions' (FIs) most pressing challenges. KeyBank is one of the nation's largest bank-based FIs. KeyBank's objectives in its modernization were to tackle a variety of operational challenges, while enhancing overall efficiency. Now fully live wit
In collaboration with Route 101, the Department for Work and Pensions (DWP) will deploy NiCE's CXone Mpower platform in a UK-sovereign environment to improve citizen services while ensuring data sovereignty NiCE (NASDAQ:NICE) announced today in collaboration with Route 101, a NiCE platinum partner, a major contract win with the Department for Work and Pensions (DWP) of the UK government. This contract will see Route 101 and NiCE collaborate to enable the transformation of citizen experiences with the delivery of a UK-sovereign Citizen Experience Platform (CXP), powered by NiCE's CXone Mpower and hosted in a secure, UK-based cloud environment. This initiative will drive service innovation
NiCE (NASDAQ:NICE) will be webcasting its Financial Analyst and Investor Day on Tuesday, June 17, 2025 at 2:00 p.m. ET, live from Las Vegas in conjunction with its Interactions annual user conference. The webcast will be accessible from the Company's investor relations website at www.nice.com/company/investors/upcoming-event. A replay of the webcast will also be available on the website after the event. About NiCE NiCE (NASDAQ:NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Tru
AEye, Inc. (NASDAQ:LIDR), a global leader in adaptive, high-performance lidar solutions, announced it has appointed Doron Simon to its Board of Directors effective April 29, 2025. Mr. Simon's appointment is the result of the Company's commitment to the thoughtful and continuous refreshment of its Board to best meet the evolving needs of AEye. Mr. Simon, age 59, brings deep experience in strategic consulting and M&A advisory services as the Founder of DSimonSays Inc., Managing Director at Stanton Park Capital, and a Partner at Transformation Equity Partners. His advisory work focuses on scaling technology firms to profitability through organic and non-organic growth. Prior to being an advis
Payoneer (NASDAQ:PAYO), the financial technology company empowering the world's small and medium-sized businesses (SMBs) to transact, do business, and grow globally, today announced that its Board of Directors ("the Board") has appointed Barak Eilam to the Board as a Class I director. Barak has nearly three decades of experience building and scaling technology businesses. He most recently served as the CEO of NICE Ltd. (NASDAQ:NICE), a leading global enterprise software company specializing in analytics and AI solutions, from 2014 until December 2024. During his tenure, NICE saw a significant expansion in its total addressable market and strong revenue growth. Barak began his career at
Jason Christiansen to be Named Chief Financial Officer Weave (NYSE:WEAV), a leading all-in-one customer experience and payments software platform for small and medium-sized healthcare businesses, today announced that its Chief Financial Officer, Alan Taylor, plans to retire at the end of Q1 2025. In a planned succession, Jason Christiansen, currently Weave's Vice President of Finance, is expected to assume the role of Chief Financial Officer and join the executive team upon Alan's retirement. For the last four years, Jason oversaw financial planning and analysis at Weave. Jason played an integral part in Weave's IPO in 2021 and in the last few years of business transformation and growth.
Brinqa, a leader in Unified Exposure Management, has expanded its executive leadership team with the appointment of Dan Pagel as Chief Executive Officer. Amad Fida, the company's founding CEO, moves into the role of Chairman of the Board. With a proven track record in endpoint, identity, and network security, Pagel brings a wealth of experience to Brinqa. Dan Pagel most recently served as CEO of Playvox, a workforce and quality management leader acquired by NICE (NASDAQ:NICE), and has held key leadership roles at Britive, NetMotion, and MobileIron. His appointment marks a pivotal moment for Brinqa, accelerating innovation and reinforcing Brinqa's commitment to delivering powerful, scalabl
NICE Actimize will provide guidance to financial institutions looking to identify trafficking activity and human-targeted financial-based crimes and abuse NICE Actimize, a NICE (NASDAQ:NICE) business, today announced the release of the jointly-produced "Guide to Investigating Human Trafficking in Financial Crime" designed to help financial institutions (FIs) and money services businesses appropriately investigate customers and accounts suspected of involvement in human trafficking. The guide is available exclusively for members of The Knoble Network, an alliance of financial service professionals, law enforcement, regulators, and NGOs joining forces to lead and innovate more effective way
Similarweb Ltd. (NYSE:SMWB), a leading digital market intelligence company, is pleased to announce the appointment of Lisa Campbell and Barak Eilam to its Board of Directors, with overwhelming support at the general meeting of shareholders earlier today. Their extensive experience in scaling and leading successful SaaS and technology companies will further enhance Similarweb's strategic growth and industry leadership. Or Offer, Co-Founder and CEO of Similarweb, commented, "I am thrilled to welcome Lisa and Barak to our Board of Directors. They each bring extensive experience in growing and scaling software companies, and a deep understanding of business strategy and technology that align
Integration of case and digital evidence management systems consolidates digital evidence into a single pane of glass to streamline the justice process NICE (NASDAQ:NICE) and Karpel Solutions (St. Louis, MO) today announced a technology partnership to digitally transform the criminal justice process for prosecutors. With digital evidence continuing to grow exponentially, managing evidence in different systems is adding to the manual workload for prosecutors. The integration of the NICE Justice digital evidence management solution and PROSECUTORByKarpel (PbK) case management software (CMS) will create new-found efficiencies for prosecutors by automating the ingestion, organization and corr
Scott Russell will succeed Barak Eilam as Chief Executive Officer effective January 1, 2025 NICE (NASDAQ: NICE) today announced that its Board of Directors has appointed Scott Russell as the company's new Chief Executive Officer, effective January 1st 2025, to succeed Barak Eilam, who, as previously announced, will retire and step down by the end of 2024 after more than 10 years as CEO and 25 years at NICE. Scott brings tremendous experience, having spent more than 25 years in the enterprise software sector. For the last 14 years, Scott was at SAP, most recently as a member of the Executive Board of the Company and Global Chief Revenue Officer, leading Customer Success including global
Amir Orad brings 25 years of experience leading enterprise software technology companies to 10x growth and industry leadership Orad's experience leading cloud analytics technology businesses enhances Kraken's innovation track record around Data, Artificial Intelligence and Machine Learning Kraken, the only proven, end-to-end platform for utility digitisation and transformation, continues its relentless growth as the leading global operating system for energy and other utilities. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20240801091814/en/Headshot of Amir Orad (Photo: Business Wire) To support this growth, Octopus Energ
CEO Barak Eilam to step down by end of 2024 after more than 10 years at helm Company initiates search for successor NICE (NASDAQ:NICE) today announced a planned leadership transition. Barak Eilam, Chief Executive Officer, has informed the Board of Directors of his decision to step down from his position, effective December 31, 2024. Eilam will remain CEO until the end of the year, ensuring a smooth transition. He will actively participate in the search for his successor alongside the Board and collaborate with the new leader during a transition period. Furthermore, Eilam will continue to act in a strategic consulting capacity during the first half of 2025. The Board has initiated a
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Double-digit year-over-year EPS growth Cash from operations was a quarterly record of $285 million and increased 12% year over year Company announces new $500 million share repurchase program NICE (NASDAQ:NICE) today announced results for the first quarter ended March 31, 2025, as compared to the corresponding periods of the previous year. First Quarter 2025 Financial Highlights GAAP Non-GAAP Total revenue was $700.2 million and increased 6% Total revenue was $700.2 million and increased 6% Cloud revenue was $526.3 million and increased 12% Cloud revenue was $526.3 million and increased 12% Operating income was $148.2 million and increased 22% Operating
NICE (NASDAQ:NICE) will announce its first quarter 2025 results on Thursday, May 15, 2025, before the opening of the NASDAQ Stock Exchange. Later that day, management will host a conference call to discuss the results. 8:30 AM - Eastern 1:30 PM - UK 3:30 PM - Israel The call will be webcast live on the Company's website at https://www.nice.com/company/investors/upcoming-event. Please register with the relevant link for either the webcast or dial-in on our "upcoming event page." Kind Regards, NICE Investor Relations About NICE NICE (NASDAQ:NICE) is the world's leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisi
Total annual revenue growth of 15% year over year to $2.7 billion Record high annual operating margin drives record EPS and 48% year over year growth in cash flow from operations to $833 million NICE (NASDAQ:NICE) today announced results for the fourth quarter and the full year ended December 31, 2024, as compared to the corresponding periods of the previous year. Fourth Quarter 2024 Financial Highlights GAAP Non-GAAP Total revenue was $721.6 million and increased 16% Total revenue was $721.6 million and increased 16% Cloud revenue was $533.9 million and increased 24% Cloud revenue was $533.9 million and increased 24% Operating income was $154.3 million and
NICE (NASDAQ:NICE) will announce its fourth quarter 2024 results on Thursday, February 20, 2025, before the opening of the NASDAQ Stock Exchange. Later that day, management will host a conference call to discuss the results. 8:30 AM - Eastern 1:30 PM - UK 3:30 PM - Israel The call will be webcast live on the Company's website at https://www.nice.com/company/investors/upcoming-event. Please register with the relevant link for either the webcast or dial-in on our "upcoming event page." Kind Regards, NICE Investor Relations About NICE NICE (NASDAQ:NICE) is the world's leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smart
Total revenue growth of 15% year over year Cloud ARR exceeds $2 billion Company reiterates full-year total revenue guidance and raises EPS guidance Record high operating margin driving operating cash flow of $159 million NICE (NASDAQ:NICE) today announced results for the third quarter ended September 30, 2024, as compared to the corresponding period of the previous year. Third Quarter 2024 Financial Highlights GAAP Non-GAAP Total revenue was $690.0 million and increased 15% Total revenue was $690.0 million and increased 15% Cloud revenue was $500.1 million and increased 24% Cloud revenue was $500.1 million and increased 24% Operat
NICE (NASDAQ:NICE) will announce its third quarter 2024 results on Thursday, November 14, 2024, before the opening of the NASDAQ Stock Exchange. Later that day, management will host a conference call to discuss the results. 8:30 AM - Eastern 1:30 PM - UK 3:30 PM - Israel The call will be webcast live on the Company's website at https://www.nice.com/company/investors/upcoming-event. Please register with the relevant link for either the webcast or dial-in on our "upcoming event page." Kind Regards, NICE Investor Relations About NICE NICE (NASDAQ:NICE) is the world's leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter dec
Total revenue growth of 14% year over year Company raises its full-year 2024 EPS guidance Operating cash flow of $170 million increased 160% year over year Share repurchases accelerated to $146 million for Q2 2024 NICE (NASDAQ:NICE) today announced results for the second quarter ended June 30, 2024, as compared to the corresponding period of the previous year. Second Quarter 2024 Financial Highlights GAAP Non-GAAP Total revenue was $664.4 million and increased 14% Total revenue was $664.4 million and increased 14% Cloud revenue was $481.7 million and increased 26% Cloud revenue was $481.7 million and increased 26% Operating income
NICE (NASDAQ:NICE) will announce its second quarter 2024 results on Thursday, August 15, 2024, before the opening of the NASDAQ Stock Exchange. Later that day, management will host a conference call to discuss the results. 8:30 AM - Eastern 1:30 PM - UK 3:30 PM - Israel To participate, please call one of the dial-in numbers approximately 15 minutes before the start time: US: +1-877-407-4018 (toll free) or +1-201-689-8471 Israel: +1-809-406-247 (toll free) UK: +0-800-756-3429 (toll free) When prompted please give your name and company. If you need assistance during the conference, press * then 0 on your telephone and a conference coordinator will be happy to assist you. The call
Total revenue growth of 15% year over year Double-digit growth in gross profit, operating income and net income Non-GAAP EPS exceeds high end of guidance range Record high operating cash flow of $254 million increased 30% year over year NICE (NASDAQ:NICE) today announced results for the first quarter ended March 31, 2024, as compared to the corresponding period of the previous year. First Quarter 2024 Financial Highlights GAAP Non-GAAP Total revenue was $659.3 million and increased 15% Total revenue was $659.3 million and increased 15% Cloud revenue was $468.4 million and increased 27% Cloud revenue was $468.4 million and increased
NICE (NASDAQ:NICE) will announce its first quarter 2024 results on Thursday, May 16, 2024, before the opening of the NASDAQ Stock Exchange. Later that day, management will host a conference call to discuss the results. 8:30 AM - Eastern 1:30 PM - UK 3:30 PM - Israel To participate, please call one of the dial-in numbers approximately 15 minutes before the start time: US: +1-877-407-4018 (toll free) or +1-201-689-8471 Israel: +1-809-406-247 (toll free) UK: +0-800-756-3429 (toll free) When prompted please give your name and company. If you need assistance during the conference, press * then 0 on your telephone and a conference coordinator will be happy to assist you. The call will b