Five9, Inc., together with its subsidiaries, provides cloud software for contact centers in the United States and internationally. The company offers virtual contact center cloud platform that delivers a suite of applications, which enables the breadth of contact center-related customer service, sales, and marketing functions. Its solution enables its clients to manage these customer interactions across various channels, including voice, chat, email, web, social media, and mobile, as well as through APIs. It serves customers in various industries comprising banking and financial services, business process outsourcers, consumer, healthcare, and technology. Five9, Inc. has an alliance agreement with Deloitte Digital to bring transformational Cloud Contact Center as a Service (CCaaS) solutions to clients. The company was incorporated in 2001 and is headquartered in San Ramon, California.
IPO Year: 2014
Exchange: NASDAQ
Website: five9.com
| Date | Price Target | Rating | Analyst |
|---|---|---|---|
| 1/5/2026 | $21.00 | Overweight → Neutral | Piper Sandler |
| 10/1/2025 | $28.00 | Equal Weight | Wells Fargo |
| 6/6/2025 | Overweight | KeyBanc Capital Markets | |
| 1/17/2025 | $46.00 | Overweight | Cantor Fitzgerald |
| 11/12/2024 | $55.00 → $40.00 | Overweight → Equal Weight | Wells Fargo |
| 8/9/2024 | $90.00 → $40.00 | Outperform → Neutral | Robert W. Baird |
| 8/5/2024 | $63.00 | Underperform → Buy | BofA Securities |
| 3/15/2024 | $80.00 | Outperform | RBC Capital Mkts |
| 9/21/2023 | $75.00 → $80.00 | Hold → Buy | Deutsche Bank |
| 6/8/2023 | $75.00 | Neutral | DA Davidson |
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4 - Five9, Inc. (0001288847) (Issuer)
4 - Five9, Inc. (0001288847) (Issuer)
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Piper Sandler downgraded Five9 from Overweight to Neutral and set a new price target of $21.00
Wells Fargo initiated coverage of Five9 with a rating of Equal Weight and set a new price target of $28.00
KeyBanc Capital Markets initiated coverage of Five9 with a rating of Overweight
Cantor Fitzgerald initiated coverage of Five9 with a rating of Overweight and set a new price target of $46.00
Wells Fargo downgraded Five9 from Overweight to Equal Weight and set a new price target of $40.00 from $55.00 previously
Robert W. Baird downgraded Five9 from Outperform to Neutral and set a new price target of $40.00 from $90.00 previously
BofA Securities upgraded Five9 from Underperform to Buy and set a new price target of $63.00
RBC Capital Mkts initiated coverage of Five9 with a rating of Outperform and set a new price target of $80.00
Deutsche Bank upgraded Five9 from Hold to Buy and set a new price target of $80.00 from $75.00 previously
DA Davidson initiated coverage of Five9 with a rating of Neutral and set a new price target of $75.00
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Five9, Inc. (NASDAQ:FIVN), a leading provider of the Intelligent CX Platform, today announced it will report second quarter 2026 financial results and host a conference call on Thursday, August 6, 2026, at 4:30 p.m. Eastern Time.Participants may register for the audio-only webinar by clicking here. A replay will be available after the conclusion of the live event.Both the live webcast and replay will be available on the Investor Relations section of the Company’s website at http://investors.five9.com/.About Five9Five9 is the proven, open cloud platform for customer experience. Cloud-native since 2001 and built by voice experts for the agentic era, Five9 powers contact centers for more than 3
Five9, Inc. (NASDAQ:FIVN) ("Five9" or the "Company"), today announced that on July 13, 2026, the Company granted (i) a performance-based restricted stock unit award (the "PRSU") covering 103,867 shares of the Company’s common stock ("Shares") (at target) and a restricted stock unit award (the "RSU") covering 207,734 Shares to Niranjan Vijayaragavan; (ii) a PRSU covering 60,722 Shares (at target) and a RSU covering 121,444 Shares to Rob Hornish; (iii) a PRSU covering 39,948 Shares (at target) and a RSU covering 79,897 Shares to Sven Linsmaier; and (iv) a RSU covering 71,907 Shares to Deniqua Crichlow (collectively, the "Inducement Awards"). The Compensation Committee of the Board of Director
New Executive Appointments Reflect Five9's Commitment to AI-Driven Innovation, Disciplined Go-to-Market Execution, and Strategic Transformation Five9, Inc. (NASDAQ:FIVN) ("Five9" or the "Company"), provider of the Intelligent CX Platform, today announced the appointments of Niranjan Vijayaragavan as Five9's new Chief Technology Officer, Rob Hornish as its new Chief Sales Officer, and Sven Linsmaier as Executive Vice President, Transformation and Strategy, effective June 29, 2026. These executive team updates come as Five9 continues to scale its AI-driven CX strategy and sharpen execution across the business. As customer and partner needs evolve, these leadership additions reflect Five9’
Global study finds AI is delivering ROI, but trust hinges on transparency, choice and seamless human handoffsFive9 (NASDAQ:FIVN), provider of the Intelligent CX Platform, today released its 2026 Business Leaders Customer Experience Report, uncovering how organizations are moving from AI experimentation to execution in customer experience. The global study found that 92% of organizations have already implemented or piloted AI use cases in customer service. Yet despite rapid adoption and measurable business results, consumer trust remains the defining challenge. While 80% of consumers are willing to use AI-powered customer service, two-thirds still prefer speaking with a human.Based on a surve
Five9 Voice AI Agents provide human-like conversations, real-time responsiveness, enterprise-grade governance, and seamless AI + Human collaboration Today at Customer Contact Week (CCW), Five9 (NASDAQ:FIVN), provider of the Intelligent CX Platform, launched a breakthrough new release of Voice AI Agents, the next generation of agentic self-service that runs on a completely new, purpose-built architecture designed from the ground up for the agentic era, helping enterprises move beyond scripted bots and legacy Interactive Voice Response (IVR) systems. Built to reason, take action, and resolve customer requests, Five9 Voice AI Agents bring agentic AI capabilities to customer self-service, hel
Recognition highlights Five9's commitment to creating an environment where employees can innovate, grow, and help shape the future of customer experience Five9, Inc. (NASDAQ:FIVN), provider of the Intelligent CX Platform, today announced it has been recognized by Newsweek as one of America's Greatest Workplaces in Tech 2026 and named to America's Greatest Workplaces for Perks & Benefits 2026. Five9 received a 4 out of 5-star rating on Newsweek's list of America's Greatest Workplaces in Tech 2026 and received a 4 out of 5-star rating on Newsweek's list of top workplaces for perks and benefits among organizations with 1,000 to 2,500 employees. These recognitions reflect Five9's continued
Recognition highlights Five9's commitment to building an innovative, people-first culture that powers AI-driven customer experiences for organizations worldwide Great Place To Work® and Fortune magazine have honored Five9, Inc. (NASDAQ:FIVN), provider of the Intelligent CX Platform, as one of this year's Best Workplaces™ in the Bay Area. This is Five9's third consecutive year being named to this prestigious list, coming in at No. 23 in the Large Company category. The recognition reflects Five9's continued investment in fostering an innovative, people-first culture that empowers employees to partner with companies worldwide to transform customer experience through AI, automation, and human
Recognized as one of CRN's Top 20 Hottest AI Software Companies, reflecting continued focus on innovation and business impact across enterprise CX Five9 (NASDAQ:FIVN), provider of the Intelligent CX Platform, today announced that it has been named to the CRN 2026 AI 100 list in the Software category for the third consecutive year. Five9 has been recognized as one of CRN's Top 20 Hottest AI Software Companies, showcasing the company's continued leadership in advancing enterprise AI innovation. The CRN AI 100 recognizes technology companies advancing AI innovation with proven enterprise impact. Five9's inclusion for a third straight year reflects its continued momentum in enabling its par
Five9, Inc. (NASDAQ:FIVN), a leading provider of the Intelligent CX Platform, today announced it will report first quarter 2026 financial results and host a conference call on Thursday, April 30, 2026, at 4:30 p.m. Eastern Time. Participants may register for the audio-only webinar by clicking here. A replay will be available after the conclusion of the live event. Both the live webcast and replay will be available on the Investor Relations section of the Company's website at http://investors.five9.com/. About Five9 Five9 empowers organizations to create hyper-personalized and effortless AI-driven customer experiences that deliver better business outcomes. Powered by Five9 Genius AI,
Experienced GTM and analytics leader to unify marketing, data, and revenue strategy to accelerate AI-driven CX innovation Five9, Inc. (NASDAQ:FIVN) ("Five9"), provider of the Intelligent CX Platform, today announced the appointment of Jay Lee as Chief Marketing and Growth Officer, effective April 6, 2026. This new role unites global marketing with revenue strategy and operations to create a more powerfully aligned go-to-market (GTM) engine for a cohesive, insights-driven, and streamlined experience for customers and partners at every stage of their journey with Five9. Lee brings extensive experience driving business transformation, growth, and measurable financial outcomes across enterp
Live Leadership Updates
New Executive Appointments Reflect Five9's Commitment to AI-Driven Innovation, Disciplined Go-to-Market Execution, and Strategic Transformation Five9, Inc. (NASDAQ:FIVN) ("Five9" or the "Company"), provider of the Intelligent CX Platform, today announced the appointments of Niranjan Vijayaragavan as Five9's new Chief Technology Officer, Rob Hornish as its new Chief Sales Officer, and Sven Linsmaier as Executive Vice President, Transformation and Strategy, effective June 29, 2026. These executive team updates come as Five9 continues to scale its AI-driven CX strategy and sharpen execution across the business. As customer and partner needs evolve, these leadership additions reflect Five9’
Experienced GTM and analytics leader to unify marketing, data, and revenue strategy to accelerate AI-driven CX innovation Five9, Inc. (NASDAQ:FIVN) ("Five9"), provider of the Intelligent CX Platform, today announced the appointment of Jay Lee as Chief Marketing and Growth Officer, effective April 6, 2026. This new role unites global marketing with revenue strategy and operations to create a more powerfully aligned go-to-market (GTM) engine for a cohesive, insights-driven, and streamlined experience for customers and partners at every stage of their journey with Five9. Lee brings extensive experience driving business transformation, growth, and measurable financial outcomes across enterp
Company Extends Executive Leadership to Lead the AI-Driven Software Supply Chain Evolution JFrog Ltd. (NASDAQ:FROG), the Liquid Software company, today announced the appointment of Genefa Murphy as Chief Marketing Officer, effective immediately. Murphy brings an expansive resume to JFrog, as a seasoned CMO and go-to-market (GTM) leader with established success in driving global enterprise software growth and strategic business expansion. Coming from software development product management roots and public company GTM leadership, Ms. Murphy also holds a PhD in User Acceptance of New Technology, from the University of Wales and is a veteran of multiple boards of directors in technology and
Mathradas Brings a Track Record of AI Product Innovation and Delivering Operational Excellence at Scale Succeeds Long-Time CEO Mike Burkland, Who Will Remain on Board of Directors to Ensure Smooth Transition Five9, Inc. (NASDAQ:FIVN) ("Five9" or the "Company"), provider of the Intelligent CX Platform, today announced that its Board of Directors (the "Board") has appointed Amit Mathradas as the Company's Chief Executive Officer ("CEO") and a director, effective February 2, 2026. Mr. Mathradas will take on the role from Board Chairman Mike Burkland, whose decision to retire from the CEO position was announced in July. Mr. Burkland will continue to serve on the Board and will work with Mr. M
Five9, Inc. (NASDAQ:FIVN), provider of the Intelligent CX Platform, today announced the appointment of Sudhakar Ramakrishna to its Board of Directors (the "Board") effective September 26, 2025. The company also announced the retirement of Lead Independent Director, David Welsh, following over 14 years of service to Five9's Board. Sudhakar brings nearly 25 years of leadership experience in the technology sector, with deep expertise in cybersecurity, enterprise software, and IT infrastructure. He currently serves as the Chief Executive Officer and President of SolarWinds Corporation, a provider of secure observability and IT management software. At SolarWinds, Sudhakar has led the company t
Five9, Inc. (NASDAQ:FIVN) ("Five9"), provider of the Intelligent CX Platform, today announced that after more than 13 years as Five9's Chief Financial Officer, Barry Zwarenstein has decided to retire, effective March 31, 2025. Bryan Lee, Five9's Executive Vice President of Finance, has been appointed as interim Chief Financial Officer effective April 1, 2025 as the Company conducts a formal search process for the CFO position. Zwarenstein will remain at Five9 to assist with the transition through June 30, 2025, and will continue as a consultant to the Company through September 30, 2025. "On behalf of the Board of Directors and executive leadership team, I want to thank Barry for his leader
Accomplished Executive Brings Decades of Experience Driving Technology Innovation and Business Growth SmartRent, Inc. (NYSE:SMRT), the leading provider of smart communities solutions and smart operations solutions for the rental housing industry, today announced the appointment of Ana Pinczuk to its Board of Directors. She will serve as a member of the Compensation and Nominating and Corporate Governance Committees. Pinczuk brings more than 30 years of experience in leadership and executive roles across a variety of technology companies spanning AI, robotics, SaaS, data storage and cybersecurity. Most recently, she served as Chief Operating Officer of Dexterity, a leading AI robotics so
Five9 (NASDAQ:FIVN) ("Five9" and the "Company"), provider of the Intelligent CX Platform, today announced that it has appointed Sagar Gupta, a Portfolio Manager at Anson Funds, to the Company's Board of Directors ("Board"), effective immediately. "Our Board and management team are confident that we have the right strategy in place to drive durable growth, expand margins, deliver strong cash flow and ultimately generate significant returns for our shareholders," said Mike Burkland, Chairman and CEO, Five9. "We look forward to welcoming Sagar to our Board and benefitting from his insights as an experienced technology investor, public company director and shareholder of Five9." "Having wor
Awatramani to lead product vision and strategy in new role as Five9 continues AI innovation in CX Five9 (NASDAQ:FIVN), provider of the Intelligent CX Platform, today announced the appointment of Ajay Awatramani as Chief Product Officer (CPO). With over 25 years of product experience and a proven track record of driving software innovation, Awatramani will lead Five9's product strategy and product vision as the company continues to enhance its AI and CX offerings. "We are thrilled to welcome Ajay to Five9 as Chief Product Officer as we accelerate our next phase of innovation and growth," said Mike Burkland, Chairman and CEO, Five9. "Ajay's extensive experience and visionary approach to AI
Agenda and key speakers include leading CX experts at Alaska Airlines, BT, Deloitte, The Ivy Collection, True Religion, Nasdaq, ServiceNow, Wyndham Hotels & Resorts, and more Five9 (NASDAQ:FIVN), provider of the Intelligent CX Platform, today announced Five9 CX Summit Barcelona, taking place on November 12-14 at Torre Melina in Barcelona, Spain. CX Summit is Five9's premier annual CX conference, bringing together global industry leaders, innovators, and customer experience (CX) experts to explore the latest trends and strategies shaping the future of AI-driven customer experience. At this year's event, Five9 is excited to announce speakers that include CX leaders from Alaska Airlines, BT,
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Live finance-specific insights
Five9, Inc. (NASDAQ:FIVN), a leading provider of the Intelligent CX Platform, today announced it will report second quarter 2026 financial results and host a conference call on Thursday, August 6, 2026, at 4:30 p.m. Eastern Time.Participants may register for the audio-only webinar by clicking here. A replay will be available after the conclusion of the live event.Both the live webcast and replay will be available on the Investor Relations section of the Company’s website at http://investors.five9.com/.About Five9Five9 is the proven, open cloud platform for customer experience. Cloud-native since 2001 and built by voice experts for the agentic era, Five9 powers contact centers for more than 3
Five9, Inc. (NASDAQ:FIVN), a leading provider of the Intelligent CX Platform, today announced it will report first quarter 2026 financial results and host a conference call on Thursday, April 30, 2026, at 4:30 p.m. Eastern Time. Participants may register for the audio-only webinar by clicking here. A replay will be available after the conclusion of the live event. Both the live webcast and replay will be available on the Investor Relations section of the Company's website at http://investors.five9.com/. About Five9 Five9 empowers organizations to create hyper-personalized and effortless AI-driven customer experiences that deliver better business outcomes. Powered by Five9 Genius AI,
Five9, Inc. (NASDAQ:FIVN), provider of the Intelligent CX Platform, today provided details for its fourth quarter and fiscal year 2025 financial results conference call on Thursday, February 19, 2026, at 4:30 p.m. Eastern Time. Participants may register for the webinar at 4:30 p.m. Eastern Time on February 19, 2026, by clicking here. A replay will be available shortly after the conclusion of the live event. Both the live webcast and replay will be available on the Investor Relations section of the Company's website at http://investors.five9.com/. About Five9 Five9 empowers organizations to create hyper-personalized and effortless AI-driven customer experiences that deliver better bu
Five9, Inc. (NASDAQ:FIVN), provider of the Intelligent CX Platform, today provided details for its third quarter 2025 financial results conference call on Thursday, November 6, 2025, at 4:30 p.m. Eastern Time. Participants may register for the webinar at 4:30 p.m. Eastern Time on November 6, 2025, by clicking here. A replay will be available shortly after the conclusion of the live event. Both the live webcast and replay will be available on the Investor Relations section of the Company's website at http://investors.five9.com/. About Five9 Five9 empowers organizations to create hyper-personalized and effortless AI-driven customer experiences that deliver better business outcomes. Po
Five9, Inc. (NASDAQ:FIVN), provider of the Intelligent CX Platform, today provided details for its second quarter 2025 financial results conference call on Thursday, July 31, 2025, at 4:30 p.m. Eastern Time. Participants may register for the webinar at 4:30 p.m. Eastern Time on July 31, 2025, by clicking here. A replay will be available shortly after the conclusion of the live event. Both the live webcast and replay will be available on the Investor Relations section of the Company's website at http://investors.five9.com/. About Five9 Five9 empowers organizations to create hyper-personalized and effortless AI-driven customer experiences that deliver better business outcomes. Powered
Five9, Inc. (NASDAQ:FIVN), provider of the Intelligent CX Platform, today provided details for its first quarter 2025 financial results conference call on Thursday, May 1, 2025, at 4:30 p.m. Eastern Time. Participants may register for the webinar at 4:30 p.m. Eastern Time on May 1, 2025, by clicking here. A replay will be available shortly after the conclusion of the live event. Both the live webcast and replay will be available on the Investor Relations section of the Company's website at http://investors.five9.com/. About Five9 Five9 empowers organizations to create hyper-personalized and effortless AI-driven customer experiences that deliver better business outcomes. Powered by Five9
Q4 Subscription Revenue Growth of 19% Q4 Total Revenue Growth of 17% Q4 Record Operating Cash Flow of $50 Million Five9, Inc. (NASDAQ:FIVN), the Intelligent CX Platform provider, today reported results for the fourth quarter and full year ended December 31, 2024. Fourth Quarter 2024 Financial Results Revenue for the fourth quarter of 2024 increased 17% to a record $278.7 million, compared to $239.1 million for the fourth quarter of 2023. GAAP gross margin was 56.0% for the fourth quarter of 2024, compared to 52.9% for the fourth quarter of 2023. Adjusted gross margin was 63.5% for the fourth quarter of 2024, compared to 61.3% for the fourth quarter of 2023. GAAP net income fo
Five9, Inc. (NASDAQ:FIVN), provider of the Intelligent CX Platform, today provided details for its fourth quarter and fiscal year 2024 financial results conference call on Thursday, February 20, 2025, at 4:30 p.m. Eastern Time. Participants may register for the Zoom Video webinar at 4:30 p.m. Eastern Time on February 20, 2025, by clicking here. A replay will be available shortly after the conclusion of the live event. Both the live webcast and replay will be available on the Investor Relations section of the Company's website at http://investors.five9.com/. About Five9 The Five9 Intelligent CX Platform, powered by Five9 Genius AI, provides a comprehensive suite of solutions to power
20% Growth in Subscription Revenue Record $41 Million in Operating Cash Flow Raises 2024 Guidance for Revenue and Bottom Line Five9, Inc. (NASDAQ:FIVN), the Intelligent CX Platform provider, today reported results for the third quarter ended September 30, 2024. Third Quarter 2024 Financial Results Revenue for the third quarter of 2024 increased 15% to a record $264.2 million, compared to $230.1 million for the third quarter of 2023. GAAP gross margin was 53.8% for the third quarter of 2024, compared to 51.7% for the third quarter of 2023. Adjusted gross margin was 61.8% for the third quarter of 2024, compared to 60.6% for the third quarter of 2023. GAAP net loss for the third qu
Five9, Inc. (NASDAQ:FIVN), provider of the Intelligent CX Platform, today provided details for its third quarter 2024 financial results conference call on Thursday, November 7, 2024, at 4:30 p.m. Eastern Time. Participants may register for the Zoom Video webinar at 4:30 p.m. Eastern Time on November 7, 2024, by clicking here. A replay will be available shortly after the conclusion of the live event. Both the live webcast and replay will be available on the Investor Relations section of the Company's website at http://investors.five9.com/. About Five9 The Five9 Intelligent CX Platform, powered by Five9 Genius AI, provides a comprehensive suite of solutions to power AI-elevated customer e