TTEC Holdings, Inc., a customer experience technology and services company, focuses on the design, implementation, and delivery of transformative customer experience for various brands. It operates through TTEC Digital and TTEC Engage segments. The TTEC Digital segments designs, builds, and delivers tech-enabled customer experience solutions through its professional services and suite of technology offerings to enabling and accelerating digital transformation for clients. The TTEC Engage segment provides essential technologies, human resources, infrastructure, and processes to operate customer care, acquisition, and fraud detection and prevention services. TTEC Holdings, Inc. serves clients in the automotive, communication, financial services, government, healthcare, logistics, media and entertainment, retail, technology, transportation, and travel industries with operations in the United States, Australia, Belgium, Brazil, Bulgaria, Canada, Costa Rica, Germany, Greece, Hong Kong, India, Ireland, Mexico, the Netherlands, New Zealand, the Philippines, Poland, Singapore, South Africa, Thailand, the United Arab Emirates, and the United Kingdom. The company was formerly known as TeleTech Holdings, Inc. and changed its name to TTEC Holdings, Inc. in January 2018. TTEC Holdings, Inc. was founded in 1982 and is headquartered in Englewood, Colorado.
IPO Year: 1996
Exchange: NASDAQ
Website: ttec.com
| Date | Price Target | Rating | Analyst |
|---|---|---|---|
| 10/1/2024 | Sell → Neutral | Guggenheim | |
| 3/19/2024 | $8.00 | Sell | Guggenheim |
| 3/6/2024 | Buy → Hold | Canaccord Genuity | |
| 3/4/2024 | Outperform → Mkt Perform | Barrington Research | |
| 11/10/2023 | $18.00 | Mkt Perform → Outperform | Barrington Research |
| 8/14/2023 | $31.00 | Underweight → Equal-Weight | Morgan Stanley |
| 3/2/2023 | Outperform → Mkt Perform | Barrington Research | |
| 10/10/2022 | $68.00 → $48.00 | Buy → Neutral | BofA Securities |
| 4/22/2022 | $100.00 | Outperform | Barrington Research |
| 1/10/2022 | $100.00 → $90.00 | Equal-Weight → Underweight | Morgan Stanley |
8-K - TTEC Holdings, Inc. (0001013880) (Filer)
10-Q - TTEC Holdings, Inc. (0001013880) (Filer)
8-K - TTEC Holdings, Inc. (0001013880) (Filer)
8-K - TTEC Holdings, Inc. (0001013880) (Filer)
10-Q - TTEC Holdings, Inc. (0001013880) (Filer)
8-K - TTEC Holdings, Inc. (0001013880) (Filer)
DEFA14A - TTEC Holdings, Inc. (0001013880) (Filer)
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8-K - TTEC Holdings, Inc. (0001013880) (Filer)
10-K - TTEC Holdings, Inc. (0001013880) (Filer)
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4 - TTEC Holdings, Inc. (0001013880) (Issuer)
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4 - TTEC Holdings, Inc. (0001013880) (Issuer)
4 - TTEC Holdings, Inc. (0001013880) (Issuer)
4 - TTEC Holdings, Inc. (0001013880) (Issuer)
4 - TTEC Holdings, Inc. (0001013880) (Issuer)
4 - TTEC Holdings, Inc. (0001013880) (Issuer)
4 - TTEC Holdings, Inc. (0001013880) (Issuer)
4 - TTEC Holdings, Inc. (0001013880) (Issuer)
4 - TTEC Holdings, Inc. (0001013880) (Issuer)
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Multiple awards across North America, Europe, and Asia spotlight TTEC's people-first culture AUSTIN, Texas, Aug. 25, 2025 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX, has been honored with multiple prestigious workplace awards across seven countries so far in 2025, underscoring TTEC's commitment to cultivating a culture of care and innovation that fuels engagement, growth, and world-class customer outcomes. "These awards are more than accolades – they're a reflection of our culture and commitment to our people," said Laura Butler, Chief People Officer at TTEC. "We've built a place where inno
Second Quarter 2025 Revenue was $513.6 MillionNet Loss was $6.7 Million or negative 1.3 Percent of Revenue(Net Income of $10.6 Million or 2.1 Percent of Revenue Non-GAAP)Adjusted EBITDA was $51.8 Million or 10.1 Percent of Revenue Updates Revenue Outlook for Full Year 2025 AUSTIN, Texas, Aug. 7, 2025 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital, announced today financial results for the second quarter ended June 30, 2025. "We are pleased with our financial results for the second quarter and first half of the year and are on our way to bringing T
AUSTIN, Texas, Aug. 1, 2025 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX solutions, announced today that July 31, 2025, the Board of Directors (the "Board") of TTEC Holdings, Inc. ("TTEC" or the "Company") received a letter from TTEC founder, Chairman and Chief Executive Officer, Kenneth Tuchman advising the Board that due to market conditions Mr. Tuchman has determined not to pursue his previously announced unsolicited, preliminary non-binding proposal of September 27, 2024 to acquire the outstanding shares of the Company that he and his controlled affiliates do not already own. The Board of
AUSTIN, Texas, July 21, 2025 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX solutions, announced today that TTEC will release its earnings results after market close on Thursday, August 7, 2025, when a press release will be issued. The Company will host a live webcast and conference call at 8:30 a.m. ET on Friday, August 8, 2025. You are invited to join a live webcast of the conference call by visiting the "Investors Relations" section of the TTEC website at www.ttec.com. If you are unable to participate during the live webcast, a replay will be available on the TTEC website. ABOUT TTECTTEC (pro
DEARBORN, Mich., July 8, 2025 /PRNewswire/ -- Percepta, a customer experience (CX) leader purpose-built for the automotive industry, is celebrating 25 years of transforming customer engagement for premiere car brands across the globe. Launched in 1999 as a joint venture between TTEC Holdings, Inc. (NASDAQ: TTEC) and Ford, Percepta has evolved into a global CX partner operating in 13 countries and 60 markets, delivering seamless experiences across multiple channels—from voice and chat to email, social, and app-based support. "For 25 years, we've lived and breathed the automotive experience," said Karen Gurganious, President of Percepta.To mark the anniversary, Percepta unveiled a bold new web
Partnership provides tailored Zendesk solutions, innovative migration tools, verticalized offerings, and full-stack implementation support for faster client value AUSTIN, Texas, June 11, 2025 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (Customer Experience) technology and services innovator, today announced the expansion of its strategic partnership with Zendesk, a pioneer in agentic AI-powered service. With hundreds of TTEC enterprise clients already using Zendesk solutions, this enhanced agreement builds on a long-standing partnership and unlocks broader capabilities across the Zendesk platform to further scale CRM and workflow optimization.
First Quarter 2025Revenue was $534.2 Million, down 7.4 PercentNet Income was $3.2 Million or 0.6 Percent of Revenue($13.6 Million or 2.6 Percent of Revenue Non-GAAP)Adjusted EBITDA was $56.4 Million or 10.6 Percent of Revenue Reiterates Outlook for Full Year 2025 AUSTIN, Texas, May 8, 2025 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital, announced today financial results for the first quarter ended March 31, 2025. "2025 is off to a good start with our financial performance exceeding plan. In the first quarter, we signed several new enterprise clien
AUSTIN, Texas and MOHALI, India, May 6, 2025 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global customer experience (CX) technology and services innovator, today announced the expansion of its India operations with a new customer experience center in Mohali, also known as Sahibzada Ajit Singh Nagar (SAS Nagar). This expansion will create 400 new jobs to support a major U.S.-based healthcare organization, with capacity to grow and serve additional clients as TTEC expands in the region. President of TTEC Engage John Abou commented: "Today's customer experience leaders are looking for smarter, more agile ways to deliver value—and digital first CX programs are the answer. By co
AUSTIN, Texas, April 21, 2025 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX solutions, announced today that TTEC will release its earnings results after market close on Thursday, May 8, 2025, when a press release will be issued. The Company will host a live webcast and conference call at 8:30 a.m. ET on Friday, May 9, 2025. You are invited to join a live webcast of the conference call by visiting the "Investors Relations" section of the TTEC website at www.ttec.com. If you are unable to participate during the live webcast, a replay will be available on the TTEC website. ABOUT TTEC TTEC (prono
AUSTIN, Texas, April 15, 2025 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC ), a leading global CX (customer experience) technology and services innovator for AI-enabled CX, earned five 2025 Stevie® Awards for Sales and Customer Service, recognizing its AI-powered solutions across customer service, sales, and innovation categories. TTEC's wins include two Gold, one Silver, and two Bronze Stevie® Awards, showcasing the company's obsession with enhancing customer and employee experiences through the use of AI-powered technology and data-driven insights. "TTEC's recognition across multiple categories highlights our commitment to pushing the boundaries of CX innovation," said John Abou, Pres
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Guggenheim upgraded TTEC Holdings from Sell to Neutral
Guggenheim initiated coverage of TTEC Holdings with a rating of Sell and set a new price target of $8.00
Canaccord Genuity downgraded TTEC Holdings from Buy to Hold
Barrington Research downgraded TTEC Holdings from Outperform to Mkt Perform
Barrington Research upgraded TTEC Holdings from Mkt Perform to Outperform and set a new price target of $18.00
Morgan Stanley upgraded TTEC Holdings from Underweight to Equal-Weight and set a new price target of $31.00
Barrington Research downgraded TTEC Holdings from Outperform to Mkt Perform
BofA Securities downgraded TTEC Holdings from Buy to Neutral and set a new price target of $48.00 from $68.00 previously
Barrington Research initiated coverage of TTEC Holdings with a rating of Outperform and set a new price target of $100.00
Morgan Stanley downgraded TTEC Holdings from Equal-Weight to Underweight and set a new price target of $90.00 from $100.00 previously
Live Leadership Updates
NEW YORK, June 7, 2024 /PRNewswire/ -- S&P Dow Jones Indices ("S&P DJI") will make the following changes to the S&P 500, S&P MidCap 400, and S&P SmallCap 600 indices effective prior to the open of trading on Monday, June 24, to coincide with the quarterly rebalance. The changes ensure each index is more representative of its market capitalization range. All companies being added to the S&P 500 are more representative of the large-cap market space, all companies being added to the S&P MidCap 400 are more representative of the mid-cap market space, and all companies being added to the S&P SmallCap 600 are more representative of the small-cap market space. The companies being removed from the S
Tenured global finance and operational leader to join senior executive leadership team DENVER, Feb. 15, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital, today announced Kenneth "Kenny" R. Wagers III has been named TTEC's Chief Financial Officer, effective March 1, 2024. Wagers joins TTEC with a strong background in finance, operations, and supply chain management across large-scale multinational organizations spanning three decades. Prior to joining the company, he held senior executive level finance and operations positions at several Fortune
BOULDER, Colo., Feb. 23, 2022 /PRNewswire/ -- Today, Sovrn announced the appointment of two new members to its Board of Directors, Judi A. Hand and Aaron Samuels. Hand joined the Board on February 9, 2022, and Samuels joined on November 11, 2021. Following their appointment, the Board is now composed of eight directors, four of whom are independent. "Aaron and Judi joining the Sovrn Board adds diversity of skills and perspectives to an already powerhouse Board of Directors," said Walter Knapp, Sovrn CEO. "Judi's deep leadership experience at some of the largest public companie
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Live finance-specific insights
Second Quarter 2025 Revenue was $513.6 MillionNet Loss was $6.7 Million or negative 1.3 Percent of Revenue(Net Income of $10.6 Million or 2.1 Percent of Revenue Non-GAAP)Adjusted EBITDA was $51.8 Million or 10.1 Percent of Revenue Updates Revenue Outlook for Full Year 2025 AUSTIN, Texas, Aug. 7, 2025 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital, announced today financial results for the second quarter ended June 30, 2025. "We are pleased with our financial results for the second quarter and first half of the year and are on our way to bringing T
AUSTIN, Texas, Aug. 1, 2025 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX solutions, announced today that July 31, 2025, the Board of Directors (the "Board") of TTEC Holdings, Inc. ("TTEC" or the "Company") received a letter from TTEC founder, Chairman and Chief Executive Officer, Kenneth Tuchman advising the Board that due to market conditions Mr. Tuchman has determined not to pursue his previously announced unsolicited, preliminary non-binding proposal of September 27, 2024 to acquire the outstanding shares of the Company that he and his controlled affiliates do not already own. The Board of
AUSTIN, Texas, July 21, 2025 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX solutions, announced today that TTEC will release its earnings results after market close on Thursday, August 7, 2025, when a press release will be issued. The Company will host a live webcast and conference call at 8:30 a.m. ET on Friday, August 8, 2025. You are invited to join a live webcast of the conference call by visiting the "Investors Relations" section of the TTEC website at www.ttec.com. If you are unable to participate during the live webcast, a replay will be available on the TTEC website. ABOUT TTECTTEC (pro
First Quarter 2025Revenue was $534.2 Million, down 7.4 PercentNet Income was $3.2 Million or 0.6 Percent of Revenue($13.6 Million or 2.6 Percent of Revenue Non-GAAP)Adjusted EBITDA was $56.4 Million or 10.6 Percent of Revenue Reiterates Outlook for Full Year 2025 AUSTIN, Texas, May 8, 2025 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital, announced today financial results for the first quarter ended March 31, 2025. "2025 is off to a good start with our financial performance exceeding plan. In the first quarter, we signed several new enterprise clien
AUSTIN, Texas, April 21, 2025 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX solutions, announced today that TTEC will release its earnings results after market close on Thursday, May 8, 2025, when a press release will be issued. The Company will host a live webcast and conference call at 8:30 a.m. ET on Friday, May 9, 2025. You are invited to join a live webcast of the conference call by visiting the "Investors Relations" section of the TTEC website at www.ttec.com. If you are unable to participate during the live webcast, a replay will be available on the TTEC website. ABOUT TTEC TTEC (prono
DENVER, Feb. 7, 2025 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX solutions, announced today that TTEC will release its earnings results after market close on Thursday, February 27, 2025, when a press release will be issued. The Company will host a live webcast and conference call at 8:30 a.m. ET on Friday, February 28, 2025. You are invited to join a live webcast of the conference call by visiting the "Investors Relations" section of the TTEC website at www.ttec.com. If you are unable to participate during the live webcast, a replay will be available on the TTEC website. ABOUT TTEC TTEC (pro
DENVER, Oct. 16, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX solutions, announced today that TTEC will release its earnings results after market close on Wednesday, November 6, 2024, when a press release will be issued. The Company will host a live webcast and conference call at 8:30 a.m. ET on Thursday, November 7, 2024. You are invited to join a live webcast of the conference call by visiting the "Investors Relations" section of the TTEC website at www.ttec.com. If you are unable to participate during the live webcast, a replay will be available on the TTEC website. ABOUT TTECTTEC (pro
Second Quarter 2024 Revenue was $534.1 Million, down 11.0 PercentOperating Loss of $224.4 Million or negative 42.0 Percent of Revenue, due to $233.5 MillionNon-cash Goodwill Impairments and Related Tax Adjustments(Operating Income of $29.5 Million or 5.5 Percent of Revenue Non-GAAP)Net Loss of $296.8 Million or negative 55.6 Percent of Revenue(Net Income of $6.6 Million or 1.2 Percent of Revenue Non-GAAP)Adjusted EBITDA was $46.2 Million or 8.7 Percent of RevenueFully Diluted Net Loss Per Share of $6.23 (Net Income Per Share of $0.14 Non-GAAP) Updated Outlook for Full Year 2024 DENVER, Aug. 8, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) t
DENVER, July 22, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX solutions, announced today that TTEC will release its earnings results after market close on Thursday, August 8, 2024, when a press release will be issued. The Company will host a live webcast and conference call at 8:30 a.m. ET on Friday, August 9, 2024. You are invited to join a live webcast of the conference call by visiting the "Investors Relations" section of the TTEC website at www.ttec.com. If you are unable to participate during the live webcast, a replay will be available on the TTEC website. ABOUT TTEC TTEC Holdings,
First Quarter 2024 Revenue was $576.6 Million, down 8.9 PercentOperating Income was $22.7 Million or 3.9 Percent of Revenue($37.9 Million or 6.6 Percent of Revenue Non-GAAP)Net Income was $0.5 Million or 0.1 Percent of Revenue($12.6 Million or 2.2 Percent of Revenue Non-GAAP)Adjusted EBITDA was $54.9 Million or 9.5 Percent of RevenueFully Diluted EPS was $0.01 ($0.27 Non-GAAP) Reiterates Outlook for Full Year 2024 DENVER, May 8, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital, announced today financial results for the first quarter ended March