TTEC Holdings, Inc., a customer experience technology and services company, focuses on the design, implementation, and delivery of transformative customer experience for various brands. It operates through TTEC Digital and TTEC Engage segments. The TTEC Digital segments designs, builds, and delivers tech-enabled customer experience solutions through its professional services and suite of technology offerings to enabling and accelerating digital transformation for clients. The TTEC Engage segment provides essential technologies, human resources, infrastructure, and processes to operate customer care, acquisition, and fraud detection and prevention services. TTEC Holdings, Inc. serves clients in the automotive, communication, financial services, government, healthcare, logistics, media and entertainment, retail, technology, transportation, and travel industries with operations in the United States, Australia, Belgium, Brazil, Bulgaria, Canada, Costa Rica, Germany, Greece, Hong Kong, India, Ireland, Mexico, the Netherlands, New Zealand, the Philippines, Poland, Singapore, South Africa, Thailand, the United Arab Emirates, and the United Kingdom. The company was formerly known as TeleTech Holdings, Inc. and changed its name to TTEC Holdings, Inc. in January 2018. TTEC Holdings, Inc. was founded in 1982 and is headquartered in Englewood, Colorado.
IPO Year: 1996
Exchange: NASDAQ
Website: ttec.com
| Date | Price Target | Rating | Analyst |
|---|---|---|---|
| 11/10/2025 | Outperform → Mkt Perform | William Blair | |
| 10/1/2024 | Sell → Neutral | Guggenheim | |
| 3/19/2024 | $8.00 | Sell | Guggenheim |
| 3/6/2024 | Buy → Hold | Canaccord Genuity | |
| 3/4/2024 | Outperform → Mkt Perform | Barrington Research | |
| 11/10/2023 | $18.00 | Mkt Perform → Outperform | Barrington Research |
| 8/14/2023 | $31.00 | Underweight → Equal-Weight | Morgan Stanley |
| 3/2/2023 | Outperform → Mkt Perform | Barrington Research | |
| 10/10/2022 | $68.00 → $48.00 | Buy → Neutral | BofA Securities |
| 4/22/2022 | $100.00 | Outperform | Barrington Research |
8-K - TTEC Holdings, Inc. (0001013880) (Filer)
8-K - TTEC Holdings, Inc. (0001013880) (Filer)
10-Q - TTEC Holdings, Inc. (0001013880) (Filer)
DEFA14A - TTEC Holdings, Inc. (0001013880) (Filer)
DEF 14A - TTEC Holdings, Inc. (0001013880) (Filer)
PRE 14A - TTEC Holdings, Inc. (0001013880) (Filer)
8-K - TTEC Holdings, Inc. (0001013880) (Filer)
8-K - TTEC Holdings, Inc. (0001013880) (Filer)
10-K - TTEC Holdings, Inc. (0001013880) (Filer)
8-K - TTEC Holdings, Inc. (0001013880) (Filer)
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4 - TTEC Holdings, Inc. (0001013880) (Issuer)
4 - TTEC Holdings, Inc. (0001013880) (Issuer)
4 - TTEC Holdings, Inc. (0001013880) (Issuer)
4 - TTEC Holdings, Inc. (0001013880) (Issuer)
4 - TTEC Holdings, Inc. (0001013880) (Issuer)
4 - TTEC Holdings, Inc. (0001013880) (Issuer)
4 - TTEC Holdings, Inc. (0001013880) (Issuer)
4 - TTEC Holdings, Inc. (0001013880) (Issuer)
4 - TTEC Holdings, Inc. (0001013880) (Issuer)
4 - TTEC Holdings, Inc. (0001013880) (Issuer)
Analyst ratings in real time. Analyst ratings have a very high impact on the underlying stock. See them live in this feed.
William Blair downgraded TTEC Holdings from Outperform to Mkt Perform
Guggenheim upgraded TTEC Holdings from Sell to Neutral
Guggenheim initiated coverage of TTEC Holdings with a rating of Sell and set a new price target of $8.00
Canaccord Genuity downgraded TTEC Holdings from Buy to Hold
Barrington Research downgraded TTEC Holdings from Outperform to Mkt Perform
Barrington Research upgraded TTEC Holdings from Mkt Perform to Outperform and set a new price target of $18.00
Morgan Stanley upgraded TTEC Holdings from Underweight to Equal-Weight and set a new price target of $31.00
Barrington Research downgraded TTEC Holdings from Outperform to Mkt Perform
BofA Securities downgraded TTEC Holdings from Buy to Neutral and set a new price target of $48.00 from $68.00 previously
Barrington Research initiated coverage of TTEC Holdings with a rating of Outperform and set a new price target of $100.00
Insider purchases reveal critical bullish sentiment about the company from key stakeholders. See them live in this feed.
4 - TTEC Holdings, Inc. (0001013880) (Issuer)
4 - TTEC Holdings, Inc. (0001013880) (Issuer)
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AUSTIN, Texas, June 24, 2026 (GLOBE NEWSWIRE) -- Customer expectations are changing faster than many organizations can adapt as AI raises the bar for personalization, speed, and trust. TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), today announced the release of the latest issue of Customer Strategist Journal, "CX Under Pressure," which spotlights the forces reshaping CX and the strategic shifts brands must make to remain competitive. The issue's cover story, "The State of CX: A New Era Needs New Rules: 7 Shifts Every Brand Must Make to Survive the CX Evolution," identifies sev
AUSTIN, Texas, June 18, 2026 (GLOBE NEWSWIRE) -- TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), today announced that TTEC Digital has received Platinum Partner status in the NiCE 360 VISION Partner Program. This designation represents the highest tier within the NiCE partner ecosystem. "At the Platinum level, partners operate as strategic collaborators," said Dorothy Copeland, chief partner officer at NiCE. "TTEC Digital has demonstrated market leadership, strong alignment with our agentic AI vision, and a proven ability to deliver transformational outcomes for customers."
AUSTIN, Texas, June 11, 2026 (GLOBE NEWSWIRE) -- TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), today announced the launch of TTEC VeriCycle, its AI-powered claims validation and contact center empowerment solution designed to help healthcare organizations identify and resolve claims issues before submission, improve claims accuracy, reduce denials, and accelerate reimbursement. Healthcare organizations face growing pressure from rising denial rates, reimbursement complexity, staffing shortages, prior authorization requirements, and escalating administrative costs. Many continu
AUSTIN, Texas, May 28, 2026 (GLOBE NEWSWIRE) -- TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), today announced the launch of TTEC Titan™, an AI-powered security platform designed to secure remote CX operations and distributed contact center workforces at enterprise scale. TTEC Titan™ combines AI-powered threat detection, real-time behavioral monitoring, fraud prevention, compliance management, and workforce security capabilities to help organizations confidently scale remote CX operations without sacrificing security, performance, or operational control. As enterprises increas
LONDON, May 21, 2026 (GLOBE NEWSWIRE) -- TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), today announced a seven-year contract extension with Volkswagen Group UK, further advancing a strategic collaboration focused on delivering class-leading CX and AI-enabled digital transformation across the United Kingdom. Nick Ratcliffe, Customer Experience Director at Volkswagen Group UK, said, "Our long-standing collaboration with TTEC has helped us reshape how we support our customers and retailers, embracing digital innovation and customer-centric thinking. We are excited to build on tha
AUSTIN, Texas, May 19, 2026 (GLOBE NEWSWIRE) -- TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), today announced TTEC Digital is joining the newly launched Salesforce Forward Deployed Engineering (FDE) Partner Network. With a proven track record delivering Salesforce's Agentforce, TTEC Digital is part of a network of firms leveraging Salesforce's deep learnings, expert skills, and specialized training to help clients turn agentic vision into production reality. As organizations move from experimenting with AI to deploying it in day-to-day operations, many struggle to scale beyond
AUSTIN, Texas, May 13, 2026 (GLOBE NEWSWIRE) -- TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), today announced that TTEC Digital has signed a strategic collaboration agreement (SCA) with Amazon Web Services (AWS), with plans to accelerate Amazon Connect adoption through AI-powered customer experience transformation. "TTEC Digital's depth of experience on Amazon Connect is rooted in our history as one of the platform's earliest collaborators. This SCA allows us to double down on what we do best: solving the most difficult customer experience challenges with precision," said Chri
AUSTIN, Texas, May 07, 2026 (GLOBE NEWSWIRE) -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global technology, consulting and managed services company focused on delivering solutions at the intersection of data, AI and customer experience, announced today financial results for the first quarter ended March 31, 2026. "While our performance this quarter was impacted by timing shifts across the business, our commitment to our annual plan is steadfast. Our momentum moving into the balance of the year with recent exciting new client wins and embedded base growth in our diversified portfolio, gives us confidence that we are on our way to achieving our full year objectives," commented Ken Tuchm
LONDON, May 05, 2026 (GLOBE NEWSWIRE) -- TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), today announced the release of new research in collaboration with the European Customer Contact Alliance (ECCA). The report, "Visionary Voices: How Are European Organisations Changing Their Sales Approach in the Contact Centre?", examines how contact centre sales strategies are evolving amid shifting customer expectations, changing channel behaviour, and new technology capabilities. "Across industries, organisations are rethinking how revenue is generated, protected and grown within the con
AUSTIN, Texas, April 30, 2026 (GLOBE NEWSWIRE) -- TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), today announced it has been named a Major Contender in the Everest Group Healthcare Customer Experience Management (CXM) Intelligent Operations PEAK Matrix® Assessment 2026. The report evaluates leading providers supporting healthcare payer and provider enterprises with CX, member engagement, and intelligent operations capabilities. It assesses CX companies based on market impact, vision, and capability, including their ability to deliver technology-led, data-driven, and compliant
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AUSTIN, Texas, May 07, 2026 (GLOBE NEWSWIRE) -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global technology, consulting and managed services company focused on delivering solutions at the intersection of data, AI and customer experience, announced today financial results for the first quarter ended March 31, 2026. "While our performance this quarter was impacted by timing shifts across the business, our commitment to our annual plan is steadfast. Our momentum moving into the balance of the year with recent exciting new client wins and embedded base growth in our diversified portfolio, gives us confidence that we are on our way to achieving our full year objectives," commented Ken Tuchm
AUSTIN, Texas, April 17, 2026 (GLOBE NEWSWIRE) -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global consulting, technology and managed services company focused on delivering solutions at the intersection of data, AI and customer experience, announced today that TTEC will release its earnings results after market close on Thursday, May 7, 2026, when a press release will be issued. The Company will host a live webcast and conference call at 8:30 a.m. ET on Friday, May 8, 2026. You are invited to join a live webcast of the conference call by visiting the "Investors Relations" section of the TTEC website at www.ttec.com. If you are unable to participate during the live webcast, a replay wil
Fourth Quarter 2025Revenue was $570.0 Million, up 0.4 PercentNet Loss of $170.5 Million due to a $205.4 Million Non-Cash Goodwill Impairment and Related Tax Adjustment(Net Income of $22.8 Million or 4.0 Percent of Revenue Non-GAAP)Adjusted EBITDA was $62.2 Million or 10.9 Percent of Revenue Full Year 2025Revenue was $2.137 Billion, down 3.2 PercentNet Loss of $185.1 Million (Net Income of $52.8 Million or 2.5 Percent of Revenue Non-GAAP)Adjusted EBITDA was $213.7 Million or 10.0 Percent of Revenue Provides Outlook for Full Year 2026 AUSTIN, Texas, Feb. 26, 2026 (GLOBE NEWSWIRE) -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global consulting, technology and managed services
AUSTIN, Texas, Feb. 11, 2026 (GLOBE NEWSWIRE) -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX solutions, announced today that TTEC will release its earnings results after market close on Thursday, February 26, 2026, when a press release will be issued. The Company will host a live webcast and conference call at 8:30 a.m. ET on Friday, February 27, 2026. You are invited to join a live webcast of the conference call by visiting the "Investors Relations" section of the TTEC website at www.ttec.com. If you are unable to participate during the live webcast, a replay will be available on the TTEC website. ABOUT
Third Quarter 2025 Revenue was $519.1 Million Net Loss was $11.1 Million or negative 2.1 Percent of Revenue(Net Income of $5.9 Million or 1.1 Percent of Revenue Non-GAAP) Adjusted EBITDA was $43.4 Million or 8.4 Percent of Revenue Reiterates Outlook for Full Year 2025Announces Term Extension of Credit Facility AUSTIN, Texas, Nov. 06, 2025 (GLOBE NEWSWIRE) -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital, announced today financial results for the third quarter ended September 30, 2025. "Our third quarter 2025 financial performance delivered to plan as we
AUSTIN, Texas, Oct. 15, 2025 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX solutions, announced today that TTEC will release its earnings results after market close on Thursday, November 6, 2025, when a press release will be issued. The Company will host a live webcast and conference call at 8:30 a.m. ET on Friday, November 7, 2025. You are invited to join a live webcast of the conference call by visiting the "Investors Relations" section of the TTEC website at www.ttec.com. If you are unable to participate during the live webcast, a replay will be available on the TTEC website. ABOUT TTECTTEC
Second Quarter 2025 Revenue was $513.6 MillionNet Loss was $6.7 Million or negative 1.3 Percent of Revenue(Net Income of $10.6 Million or 2.1 Percent of Revenue Non-GAAP)Adjusted EBITDA was $51.8 Million or 10.1 Percent of Revenue Updates Revenue Outlook for Full Year 2025 AUSTIN, Texas, Aug. 7, 2025 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital, announced today financial results for the second quarter ended June 30, 2025. "We are pleased with our financial results for the second quarter and first half of the year and are on our way to bringing T
AUSTIN, Texas, Aug. 1, 2025 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX solutions, announced today that July 31, 2025, the Board of Directors (the "Board") of TTEC Holdings, Inc. ("TTEC" or the "Company") received a letter from TTEC founder, Chairman and Chief Executive Officer, Kenneth Tuchman advising the Board that due to market conditions Mr. Tuchman has determined not to pursue his previously announced unsolicited, preliminary non-binding proposal of September 27, 2024 to acquire the outstanding shares of the Company that he and his controlled affiliates do not already own. The Board of
AUSTIN, Texas, July 21, 2025 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX solutions, announced today that TTEC will release its earnings results after market close on Thursday, August 7, 2025, when a press release will be issued. The Company will host a live webcast and conference call at 8:30 a.m. ET on Friday, August 8, 2025. You are invited to join a live webcast of the conference call by visiting the "Investors Relations" section of the TTEC website at www.ttec.com. If you are unable to participate during the live webcast, a replay will be available on the TTEC website. ABOUT TTECTTEC (pro
First Quarter 2025Revenue was $534.2 Million, down 7.4 PercentNet Income was $3.2 Million or 0.6 Percent of Revenue($13.6 Million or 2.6 Percent of Revenue Non-GAAP)Adjusted EBITDA was $56.4 Million or 10.6 Percent of Revenue Reiterates Outlook for Full Year 2025 AUSTIN, Texas, May 8, 2025 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital, announced today financial results for the first quarter ended March 31, 2025. "2025 is off to a good start with our financial performance exceeding plan. In the first quarter, we signed several new enterprise clien
Live Leadership Updates
AUSTIN, Texas, March 23, 2026 (GLOBE NEWSWIRE) -- TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), today announced the appointment of Chris Brown as president of TTEC Digital, effective immediately. Brown succeeds Dave Seybold, who is stepping down as TTEC Digital CEO and will remain with the Company through April 30, 2026, to ensure a seamless leadership transition. Brown will report directly to TTEC Chairman and CEO Ken Tuchman. In his new capacity, he will lead TTEC Digital's global strategy, P&L management, and operational execution. "Chris is the ideal leader to drive TTEC
The integration with TTEC Digital's proprietary SmartApps Cloud delivers cost-effective, AI-powered fraud prevention to organizations of all sizes AUSTIN, Texas, Sept. 8, 2025 /PRNewswire/ -- TTEC Holdings Inc. (NASDAQ:TTEC) a leading global CX (customer experience) technology and services innovator for AI-enabled CX, today announced a new partnership between TTEC Digital and VoxEQ. "Our partnership with VoxEQ is a game-changer for our SmartApps Cloud clients." - Dave Seybold, CEO, TTEC DigitalThis partnership brings voice biometrics and fraud prevention to SmartApps Cloud, TTEC Digital's proprietary software platform for financial services companies. The integration with VoxEQ marks a signi
NEW YORK, June 7, 2024 /PRNewswire/ -- S&P Dow Jones Indices ("S&P DJI") will make the following changes to the S&P 500, S&P MidCap 400, and S&P SmallCap 600 indices effective prior to the open of trading on Monday, June 24, to coincide with the quarterly rebalance. The changes ensure each index is more representative of its market capitalization range. All companies being added to the S&P 500 are more representative of the large-cap market space, all companies being added to the S&P MidCap 400 are more representative of the mid-cap market space, and all companies being added to the S&P SmallCap 600 are more representative of the small-cap market space. The companies being removed from the S
Tenured global finance and operational leader to join senior executive leadership team DENVER, Feb. 15, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital, today announced Kenneth "Kenny" R. Wagers III has been named TTEC's Chief Financial Officer, effective March 1, 2024. Wagers joins TTEC with a strong background in finance, operations, and supply chain management across large-scale multinational organizations spanning three decades. Prior to joining the company, he held senior executive level finance and operations positions at several Fortune
BOULDER, Colo., Feb. 23, 2022 /PRNewswire/ -- Today, Sovrn announced the appointment of two new members to its Board of Directors, Judi A. Hand and Aaron Samuels. Hand joined the Board on February 9, 2022, and Samuels joined on November 11, 2021. Following their appointment, the Board is now composed of eight directors, four of whom are independent. "Aaron and Judi joining the Sovrn Board adds diversity of skills and perspectives to an already powerhouse Board of Directors," said Walter Knapp, Sovrn CEO. "Judi's deep leadership experience at some of the largest public companie
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