8x8, Inc. provides voice, video, chat, contact center, and enterprise-class application programmable interface (API) Software-as-a-Service solutions for small and mid-size businesses, mid-market and larger enterprises, government agencies, and other organizations worldwide. It offers unified communications, team collaboration, video conferencing, contact center, data and analytics, communication APIs, and other services. The company provides 8x8 Work, a self-contained end-to-end united communications solution that delivers enterprise voice with public switched telephone network connectivity, video meetings, and unified messaging; 8x8 Contact Center, a multi-channel cloud-based contact center solution; and 8x8 Meet, a cloud-based video conferencing and collaboration solution that enables secure and continuous collaboration with borderless high definition video and audio communications from mobile and desktop devices. It also offers 8x8 Team Messaging, an integrated open team messaging platform, which facilitate modern modes of communication with support for direct messages, public and private team messaging rooms, short messaging service, presence, emojis, and Â@ mentions'; 8x8 CPaaS, a set of global communications Platform-as-a-Service; and X1 through X4 and X5 through X8, which provide enterprise-grade voice, unified communications, and video meetings and team collaboration, and contact centre solutions. The company markets its services to end users through search engine marketing and optimization, third-party lead generation sources, industry conferences, trade shows, Webinars, and digital advertising channels, as well as direct sales organization. 8x8, Inc. was incorporated in 1987 and is headquartered in Campbell, California.
IPO Year:
Exchange: NYSE
Website: 8x8.com
| Date | Price Target | Rating | Analyst |
|---|---|---|---|
| 12/13/2024 | $2.75 → $2.50 | Neutral → Underperform | Mizuho |
| 6/14/2024 | $3.00 → $2.00 | Equal-Weight → Underweight | Morgan Stanley |
| 11/2/2023 | $4.50 | Hold → Buy | Craig Hallum |
| 8/9/2023 | $7.00 → $4.00 | Buy → Hold | Craig Hallum |
| 3/24/2023 | $6.00 | Buy | Rosenblatt |
| 12/15/2022 | $7.00 | Neutral | Wedbush |
| 8/8/2022 | Neutral → Buy | BofA Securities | |
| 8/5/2022 | Hold → Buy | Craig Hallum | |
| 8/5/2022 | Outperform → Perform | Oppenheimer | |
| 8/4/2022 | $5.50 | Neutral | MKM Partners |
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Mizuho downgraded 8x8 from Neutral to Underperform and set a new price target of $2.50 from $2.75 previously
Morgan Stanley downgraded 8x8 from Equal-Weight to Underweight and set a new price target of $2.00 from $3.00 previously
Craig Hallum upgraded 8x8 from Hold to Buy and set a new price target of $4.50
Craig Hallum downgraded 8x8 from Buy to Hold and set a new price target of $4.00 from $7.00 previously
Rosenblatt initiated coverage of 8x8 with a rating of Buy and set a new price target of $6.00
Wedbush initiated coverage of 8x8 with a rating of Neutral and set a new price target of $7.00
BofA Securities upgraded 8x8 from Neutral to Buy
Oppenheimer downgraded 8x8 from Outperform to Perform
MKM Partners initiated coverage of 8x8 with a rating of Neutral and set a new price target of $5.50
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New Offering Gives Direct Resell Partners a Flexible Way to Serve the Small and Medium Business (SMB) Market - With No Annual Licences, No Fixed Seat Counts, and No Requirement to Bundle Tools Customers Don't Need 8x8, Inc. (NASDAQ:EGHT), a leading global business communications platform provider, has launched 8x8 Small Business, a new self-serve, consumption-based offering that gives direct resell partners more flexibility to win and serve small and medium businesses (SMBs), with no fixed seat counts, annual licences, or obligation to bundle tools their customers don't need. 8x8 Small Business is built for companies requiring fewer than 100 users. It includes the same core capabilities
8x8, Inc. (NASDAQ:EGHT), a leading global business communications platform provider, will release financial results for the first quarter of fiscal 2027 following the close of market on Tuesday, August 4, 2026. The company will host a conference call on the same day at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) to discuss the results. Date: August 4, 2026 Time: 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) Dial In: Register to participate in the live call. Upon registering, you will receive dial-in numbers and a unique PIN to join the call. You will also receive an email confirmation with the same information. Webc
Recognition Spans CPaaS, CCaaS, and Workforce Engagement Management, Based on Data from a 1,437-Company Global CX Study 8×8, Inc. (NASDAQ:EGHT), a leading global business communications platform provider, has been named a 2026 MetriStar Top Provider for Communications Platform as a Service (CPaaS) by Metrigy, an independent research and advisory firm focused on customer experience, workplace collaboration, and artificial intelligence. The CPaaS recognition is part of a broader result in Metrigy's 2026 MetriStar Award programme, with 8x8 also receiving the MetriStar Top Provider recognition for Contact Center as a Service (CCaaS). The awards are based on Metrigy's Customer Experience M
Universities Gearing Up for Clearing in August with More than 80,000 Pupils Expected to Blitz Phonelines in an Eight-Hour WindowSecondary school exam season has come to an end, but for one group exam-related stress is just beginning to ramp up: university IT departments counting down to Clearing in August.Last year, more than 77,000 students entered Clearing looking for a university place - and with each student representing an average of £27,000 in tuition fees, there is approximately £2 billion on the table. For universities, a missed call isn't just a poor experience - it's a direct hit to the bottom line.Last year's Clearing exposed a stark divide in how universities handled one of the m
Build and Maintain Skills Automatically From Real-Time and Historical Data, Then Connect Customers to the Best Expert Across Channels and the Entire OrganizationMost interaction routing systems don't actually route. They queue. Agents are assigned based on skills entered manually, updated rarely, and calibrated to who's available, not who's actually best suited to help a specific customer in a specific moment. When the right expert sits outside the contact center, in billing, customer success, or a technical team, the customer gets bounced, transferred again, or lost entirely.8x8, Inc. (NASDAQ:EGHT), a leading global business communications platform provider, is setting a new standard with t
Real-Time Voice Translation, Selectable AI Models Across Claude, Gemini, Grok, and ChatGPT, One-click Connectors to More Than Fifteen Enterprise Apps Among the Latest 8x8 AI Studio Capabilities Delivered Since Launch 8x8, Inc. (NASDAQ:EGHT), a leading global business communications platform provider, continues its rapid expansion of 8x8 AI Studio capabilities since its launch earlier this year, including the addition of multi-LLM model selection, one-click system connectors, voice-driven agent building, and IVR conversion. With its most recent addition, live simultaneous voice translation, 8x8 AI Studio now lets agents and customers speak their own language in real time, across 13 languag
AI-Powered Automatic Quality Evaluations Extend 8x8's Integrated Workforce Engagement Management Strategy Across the 8x8 Platform for CX 8x8, Inc. (NASDAQ:EGHT), a leading global business communications platform provider, has seen nearly 3x growth in its workforce management customer base since its early availability announcement of 8x8 Workforce Management (WFM), offered at no additional cost. As organizations replace fragmented, bolt-on workforce tools with capabilities built directly into the 8x8 Platform for CX, the momentum reflects a broader shift in how contact center leaders are thinking about workforce management. With AI interactions growing triple digits year-over-year, accor
Competing against Google, Adobe, and JBL, The Power of You claimed the top AI prize by leading with people over product 8x8, Inc. (NASDAQ:EGHT) won Gold in the AI category at The Drum Awards for Marketing Americas for its "The Power of You" brand campaign. The award was presented June 4, 2026, and marks the eighth industry recognition for the campaign since its August 2025 launch – and one of the highest honors in global marketing. 8x8 won the Gold in a category that included finalists Google, JBL, Adobe, and others. Prior recognitions include Platinum honors from the Pinnacle Marketing & Comms Award, AVA Digital Awards, and MarCom Award, along with Gold, Winner, and Award of Distinctio
From the Executive Suite to the Frontline Account Manager. Powered by 8x8's Native Conversational Data Foundation. Now in Early Availability. 8x8, Inc. (NASDAQ:EGHT), a leading global business communications platform provider, introduced 8x8 Pulse, a conversational intelligence solution built on a different architectural premise: that intelligence should live where conversations happen, not in another layer of integrations bolted on top. 8x8 Pulse turns the conversations a business already generates into a working source of truth teams can act on, from the executive suite to the account manager. It runs on 8x8's native conversational data foundation, which ingests, governs, structures, an
New Solution Combines Multi-Channel Reach, AI-Powered Orchestration, and Complete Audit Trail to Close the Enterprise Communication Gap for the 70% of Workers Without a Desk 8x8, Inc. (NASDAQ:EGHT), a leading global business communications platform provider, has introduced 8x8 Resolve, a mobile-first critical communications and incident management solution purpose-built to reach deskless and distributed workers. The solution addresses a persistent gap that many traditional enterprise communication tools have struggled to solve: reliably notifying, tracking, and coordinating the warehouse staff, retail associates, field technicians, and healthcare aides who, according to a report from The
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Live Leadership Updates
Local deployment reinforces 8x8's commitment to CX in France with regulatory alignment and regional investment To improve the customer experience in France 8x8, Inc. (NASDAQ:EGHT), the industry's most integrated customer experience (CX) platform provider, has announced the opening of a new data center in the country. The facility supports the country's stringent data sovereignty and residency requirements, while delivering trust, transparency, and sovereignty. This investment reflects 8x8's long-term commitment to France not just as a customer base, but as a strategic growth market and as a company looking to give partners a competitive edge. It enables businesses and public sector orga
Company Issues New Employee Inducement Grants for Key New Hires 8x8, Inc. (NASDAQ:EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced several new key management appointments to help accelerate the next phase of the company's CX transformation. In addition to the executive officer appointment of Joel Neeb as Chief Transformation and Business Operations Officer, the company recently appointed Darren Remblence as Vice President, Chief Information Security Officer, and Joe McStravick as Vice President of EMEA Sales. Remblence has more than 25 years of international experience in Cyber and Information Securi
8x8, Inc. (NASDAQ:EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced the appointment of Joel Neeb as Chief Transformation and Business Operations Officer. Reporting directly to CEO Samuel Wilson, Neeb will be responsible for aligning 8x8's next phase of CX transformation and strategic initiatives with operational outcomes, driving organizational excellence, and fostering a culture of accountability and innovation. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20250108813425/en/8x8 Appoints Joel Neeb at Chief Transformation and Business Operati
8x8, Inc. (NASDAQ:EGHT), a leading business communications, CX, and Communications Platform as a Service provider, today announced the appointment of John Pagliuca, President and Chief Executive Officer at N-able (NYSE:NABL), to the Company's Board of Directors, effective November 18, 2024. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20241118269657/en/EGHT) announced that John Pagliuca has been appointed to the company's board of directors. (Photo: Business Wire)">8x8, Inc. (NASDAQ:EGHT) announced that John Pagliuca has been appointed to the company's board of directors. (Photo: Business Wire) Pagliuca has over 20 years of lead
BOSTON, Sept. 17, 2024 (GLOBE NEWSWIRE) -- QuEra Computing, the leader in neutral-atom quantum computing, today announced the appointment of Ed Durkin as Chief Financial Officer. Ed brings extensive experience in leading dynamic technology companies through high-growth phases and achieving significant financial milestones and will play an integral role at QuEra as it continues driving growth and innovation in the quantum industry. Ed joins QuEra from Casa Systems, where he served as CFO and was responsible for all financial, investor relations and corporate development functions for this public company. He also served as CFO at Fuze, a unified communications company acquired by 8x8 (NYSE:
8x8, Inc. (NASDAQ:EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced the appointment of Andrew Burton, President and Chief Operating Officer at Rapid7 (NASDAQ:RPD), as a new independent director, effective June 17, 2024. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20240618184810/en/EGHT) announced that Andrew Burton has been appointed to the company's board of directors. (Photo: Business Wire)">8x8, Inc. (NASDAQ:EGHT) announced that Andrew Burton has been appointed to the company's board of directors. (Photo: Business Wire) Burton is an accomplished Software-as-a-Servi
Virtual event leader onboards former Cisco (NASDAQ:CSCO), 8x8 (NASDAQ:EGHT) President, and Polycom (NASDAQ:POLY) executive to lead premium webcasting solution into the next phase of world-class virtual event services GlobalMeet, the fastest-growing, unrivaled leader in virtual event technology used by 5 out of 10 of the largest US banks, all Big Four Consulting Firms, and 50% of Fortune 500 pharmaceutical and biotech companies, today announces the appointment of visionary leader Kim Niederman as CEO. GlobalMeet enables live and fully interactive events to audiences as large as 100,000+ people. Niederman has a formidable track record in steering tech companies to record success and will dr
New 8x8 SellWith8™ Tier Offers Exclusive, Highly Curated Experiences and Resources for Partners 8x8, Inc. (NASDAQ:EGHT), a leading integrated cloud communications platform provider, today announced SellWith8™, an exclusive tier within the 8x8 Technology Partner Ecosystem, allowing technology partners to solve compelling business use cases for customers. The 8x8 Technology Partner Ecosystem program allows customer-first organizations to enhance customer experiences by deeply embedding cutting-edge technologies, including leading artificial intelligence capabilities, into the 8x8 platform with persistent data to enhance business intelligence, insights, and analytics. This new SellWith8 ti
8x8, Inc. (NASDAQ:EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced the appointment of contact center and growth marketing leader Bruno Bertini as Chief Marketing Officer (CMO). Reporting directly to CEO Samuel Wilson, Bertini will be responsible for developing and driving the company's comprehensive global marketing strategy to raise market awareness and accelerate demand and growth opportunities. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20230918409419/en/8x8 Appoints Bruno Bertini as CMO (Photo: Business Wire) Bertini is a recognized technology marketing executiv
8x8, Inc. (NASDAQ:EGHT), a global leader in unified communications and contact center solutions, today announced the appointment of Lisa Martin as Chief Revenue Officer (CRO). Reporting directly to CEO Samuel Wilson, she will be responsible for driving and maximizing revenue growth, overseeing sales strategies, and managing the global sales organization. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20230620939537/en/8x8 Appoints Lisa Martin as CRO (Photo: Business Wire) Martin is a recognized sales executive with over 15 years in the contact center and communications sector, and has successfully led teams in achieving double-dig
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8x8, Inc. (NASDAQ:EGHT), a leading global business communications platform provider, will release financial results for the first quarter of fiscal 2027 following the close of market on Tuesday, August 4, 2026. The company will host a conference call on the same day at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) to discuss the results. Date: August 4, 2026 Time: 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) Dial In: Register to participate in the live call. Upon registering, you will receive dial-in numbers and a unique PIN to join the call. You will also receive an email confirmation with the same information. Webc
Record fourth quarter and full-year service revenue, with four consecutive quarters of year-over-year revenue growth Fiscal 2026 usage-based revenue grew more than 50% year-over-year and fourth quarter usage-based revenue grew more than 70% year-over-year Achieved GAAP profitability for the quarter and full fiscal year, while strengthening balance sheet and reducing debt Introduced native agentic AI capabilities with AI Studio, launched general availability of 8x8 Engage™, and added support for OpenAI's latest real-time voice model 8x8, Inc. (NASDAQ:EGHT), a leading global business communications platform provider, today reported financial results for the fourth quarter and fis
8x8, Inc. (NASDAQ:EGHT), a leading global business communications platform provider, will release financial results for the fourth fiscal quarter and fiscal year ended March 31, 2026 following the close of market on Tuesday, May 19, 2026. The company will host a conference call on the same day at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) to discuss the results. Date: May 19, 2026 Time: 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) Dial In: Register to participate in the live call. Upon registering, you will receive dial-in numbers and a unique PIN to join the call. You will also receive an email co
Record service revenue of $179.7 million Strong year-over-year growth in revenue from usage-based offerings, including AI-based solutions 20th consecutive quarter of positive cash flow from operations 8x8, Inc. (NASDAQ:EGHT), a leading global business communications platform provider, today reported financial results for the third quarter of fiscal year 2026 ended December 31, 2025. "Our third quarter results reflect continued progress as our strategic investments translated into improving execution across the business," said Samuel Wilson, Chief Executive Officer at 8x8, Inc. "We delivered another quarter of year-over-year revenue growth and solid cash flow performance, while seein
8x8, Inc. (NASDAQ:EGHT), a leading global business communications platform provider, will release financial results for the third fiscal quarter ended December 31, 2025 following the close of market on Tuesday, February 3, 2026. The company will host a conference call on the same day at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) to discuss the results. Date: February 3, 2026 Time: 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) Dial In: Register to participate in the live call. Upon registering, you will receive dial-in numbers and a unique PIN to join the call. You will also receive an email confirma
Acquisition accelerates shift from enterprise messaging to orchestrated, omnichannel customer experiences 8x8, Inc. (NASDAQ:EGHT), a leading global business communications platform provider, has acquired Maven Lab, a Singapore-based leader in mobile marketing and enterprise messaging, accelerating the company's strategy to deliver end-to-end customer engagement across the Asia-Pacific region. The acquisition expands 8x8's APAC-native messaging, automation, and customer engagement capabilities, strengthening support for enterprise and public-sector organizations across Asia-Pacific that require secure, high-volume communications with local relevance and regional scale. "Maven Lab brings
Year-over-year service and total revenue growth 19th consecutive quarter of positive cash flow from operations Strong usage trends drive record platform engagement 8x8 Workforce Management integrated with Contact Center as Innovation Accelerates 8x8, Inc. (NASDAQ:EGHT), a leading global business communications platform provider, today reported financial results for the second quarter of fiscal year 2026 ended September 30, 2025. "Our second quarter performance reflected progress against our strategic priorities," said Samuel Wilson, Chief Executive Officer at 8x8, Inc. "Revenue growth was driven by record usage of our CX platform, continued expansion of our product portfolio, and growi
8x8, Inc. (NASDAQ:EGHT),a leading global business communications platform provider, will release financial results for the second fiscal quarter ended September 30, 2025 following the close of market on Tuesday, November 4, 2025. The company will host a conference call on the same day at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) to discuss the results. The conference call will last approximately 60 minutes. Date: November 4, 2025 Time: 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) Dial In: Register to participate in the live call. Upon registering, you will receive dial-in numbers and a unique PIN
Returned to year-over-year service and total revenue growth Service revenue of $176 million and total revenue of $181 million Delivered 18th consecutive quarter of positive cash flow from operations 8x8, Inc. (NASDAQ:EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today reported financial results for the first quarter of fiscal year 2026 ended June 30, 2025. "Our return to growth this quarter validates the strength of our platform strategy and our alignment with how organizations are engaging customers—intelligently, flexibly, and at scale. We're executing with purpose, and it's paying off: product adoption has e
8x8, Inc. (NASDAQ:EGHT), the industry's most integrated platform provider for CX that combines Contact Center, Unified Communication, and CPaaS solutions, will release financial results for the first fiscal quarter ended June 30, 2025 following the close of market on Tuesday, August 5, 2025. The company will host a conference call on the same day at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) to discuss the results. The conference call will last approximately 60 minutes. Date: August 5, 2025 Time: 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) Dial In: Register to participate in the live call. Upon re