8x8, Inc. provides voice, video, chat, contact center, and enterprise-class application programmable interface (API) Software-as-a-Service solutions for small and mid-size businesses, mid-market and larger enterprises, government agencies, and other organizations worldwide. It offers unified communications, team collaboration, video conferencing, contact center, data and analytics, communication APIs, and other services. The company provides 8x8 Work, a self-contained end-to-end united communications solution that delivers enterprise voice with public switched telephone network connectivity, video meetings, and unified messaging; 8x8 Contact Center, a multi-channel cloud-based contact center solution; and 8x8 Meet, a cloud-based video conferencing and collaboration solution that enables secure and continuous collaboration with borderless high definition video and audio communications from mobile and desktop devices. It also offers 8x8 Team Messaging, an integrated open team messaging platform, which facilitate modern modes of communication with support for direct messages, public and private team messaging rooms, short messaging service, presence, emojis, and Â@ mentions'; 8x8 CPaaS, a set of global communications Platform-as-a-Service; and X1 through X4 and X5 through X8, which provide enterprise-grade voice, unified communications, and video meetings and team collaboration, and contact centre solutions. The company markets its services to end users through search engine marketing and optimization, third-party lead generation sources, industry conferences, trade shows, Webinars, and digital advertising channels, as well as direct sales organization. 8x8, Inc. was incorporated in 1987 and is headquartered in Campbell, California.
IPO Year:
Exchange: NYSE
Website: 8x8.com
| Date | Price Target | Rating | Analyst |
|---|---|---|---|
| 12/13/2024 | $2.75 → $2.50 | Neutral → Underperform | Mizuho |
| 6/14/2024 | $3.00 → $2.00 | Equal-Weight → Underweight | Morgan Stanley |
| 11/2/2023 | $4.50 | Hold → Buy | Craig Hallum |
| 8/9/2023 | $7.00 → $4.00 | Buy → Hold | Craig Hallum |
| 3/24/2023 | $6.00 | Buy | Rosenblatt |
| 12/15/2022 | $7.00 | Neutral | Wedbush |
| 8/8/2022 | Neutral → Buy | BofA Securities | |
| 8/5/2022 | Hold → Buy | Craig Hallum | |
| 8/5/2022 | Outperform → Perform | Oppenheimer | |
| 8/4/2022 | $5.50 | Neutral | MKM Partners |
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Mizuho downgraded 8x8 from Neutral to Underperform and set a new price target of $2.50 from $2.75 previously
Morgan Stanley downgraded 8x8 from Equal-Weight to Underweight and set a new price target of $2.00 from $3.00 previously
Craig Hallum upgraded 8x8 from Hold to Buy and set a new price target of $4.50
Craig Hallum downgraded 8x8 from Buy to Hold and set a new price target of $4.00 from $7.00 previously
Rosenblatt initiated coverage of 8x8 with a rating of Buy and set a new price target of $6.00
Wedbush initiated coverage of 8x8 with a rating of Neutral and set a new price target of $7.00
BofA Securities upgraded 8x8 from Neutral to Buy
Oppenheimer downgraded 8x8 from Outperform to Perform
MKM Partners initiated coverage of 8x8 with a rating of Neutral and set a new price target of $5.50
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From the Executive Suite to the Frontline Account Manager. Powered by 8x8's Native Conversational Data Foundation. Now in Early Availability. 8x8, Inc. (NASDAQ:EGHT), a leading global business communications platform provider, introduced 8x8 Pulse, a conversational intelligence solution built on a different architectural premise: that intelligence should live where conversations happen, not in another layer of integrations bolted on top. 8x8 Pulse turns the conversations a business already generates into a working source of truth teams can act on, from the executive suite to the account manager. It runs on 8x8's native conversational data foundation, which ingests, governs, structures, an
New Solution Combines Multi-Channel Reach, AI-Powered Orchestration, and Complete Audit Trail to Close the Enterprise Communication Gap for the 70% of Workers Without a Desk 8x8, Inc. (NASDAQ:EGHT), a leading global business communications platform provider, has introduced 8x8 Resolve, a mobile-first critical communications and incident management solution purpose-built to reach deskless and distributed workers. The solution addresses a persistent gap that many traditional enterprise communication tools have struggled to solve: reliably notifying, tracking, and coordinating the warehouse staff, retail associates, field technicians, and healthcare aides who, according to a report from The
8x8, Inc. (NASDAQ:EGHT), a leading global business communications platform provider, today announces participation in the following event for the first quarter of fiscal year 2027. Evercore Global TMT Conference San Francisco, CA Presentation: Tuesday, June 2, 2026, 1:45 pm Pacific Time/4:45 pm Eastern Time The presentation at the Evercore Global TMT Summit will be webcast. A link to the live and archived webcast will be available from the investor relations section of the company's website at https://www.investors.8x8.com/news-events/events-presentations. The archived webcast will be available within 24 hours after the conclusion of the live event and will be available for 90 days. A
Annual awards recognize channel partners who drove the strongest revenue growth, new customer wins, and year-over-year performance in fiscal year 2026 The partners who earned 8x8's top channel honors this year did it the same way: new customers, real growth, and measurable results. 8x8, Inc. (NASDAQ:EGHT), a leading global business communications platform provider, named its 2026 Partner Award winners across nine categories spanning contact center, unified communications, CPaaS, distribution, and technology partnerships. The awards recognize partners who drove the strongest revenue growth, net-new customer acquisition, and year-over-year performance during the fiscal year ended March 31
Record fourth quarter and full-year service revenue, with four consecutive quarters of year-over-year revenue growth Fiscal 2026 usage-based revenue grew more than 50% year-over-year and fourth quarter usage-based revenue grew more than 70% year-over-year Achieved GAAP profitability for the quarter and full fiscal year, while strengthening balance sheet and reducing debt Introduced native agentic AI capabilities with AI Studio, launched general availability of 8x8 Engage™, and added support for OpenAI's latest real-time voice model 8x8, Inc. (NASDAQ:EGHT), a leading global business communications platform provider, today reported financial results for the fourth quarter and fis
AI Self-Service Interactions More Than Doubled Year-Over-Year; 8x8 Engage Customer Adoption Grew More Than 300% Year over Year; Messaging API Interactions Surged 218% as Organizations Expand Digital Engagement Channels Customer experience leaders are under pressure to handle more interactions, with fewer agents, without compromising service. The internal data from 8x8's fourth quarter of fiscal year 2026 shows organizations are responding by deploying AI where it can deflect volume, extend reach across digital messaging channels, and consolidate onto platforms built for that kind of scale. Usage-based revenue, which includes communication APIs, AI solutions, digital channels, and telecom,
Tool Calling Designed for More Reliability, GPT-5-Class Reasoning, and Improved Transcription Are Available Now in Early Availability 8x8, Inc. (NASDAQ:EGHT), a leading global business communications platform provider, has added support for OpenAI's latest voice AI mode, GPT Realtime 2, to 8x8 AI Studio, providing businesses running live voice agents a more dependable foundation for customer interactions. The update is available today for customers in the 8x8 AI Studio early availability. Existing agents continue running on the current model until customers explicitly opt in via the agent editor. The most visible changes are designed to enable voice agents that handle requests more reli
New Capabilities Address the Gaps that Stall AI Deployments, Limit IT Visibility into Queue Performance, Create Friction at Customer Login, and Limit CRM Integration for Unsupported Platforms 8x8, Inc. (NASDAQ:EGHT), a leading global business communications platform provider, has released a set of platform updates to the 8x8 Platform for CX targeting the operational gaps that most commonly stall organizations: AI deployments that require months of integration, queues IT can't monitor in real time, customers abandoning at login, agents stretched across simultaneous digital interactions with no visibility into where attention is going, and CRM integrations limited to natively supported plat
Gold Stevie Wins for Customer Service Team of the Year and Achievement in Management Highlight Breadth of Recognition 8x8, Inc. (NASDAQ:EGHT), a leading global business communications platform provider, earned five Stevie® Awards across customer service, technology, and management categories in The 24th Annual American Business Awards®, including two Gold honors – one for Customer Service Team of the Year and one for Achievement in Management. In the past three years, 8x8 has been recognized with 21 Stevie Awards. The wins span team performance, departmental excellence, individual leadership, and technology, reflecting 8x8's focus on delivering exceptional customer experience at every l
Synthflow AI, an enterprise AI agent platform that automates customer conversations, has formed a strategic partnership with 8x8, Inc. (NASDAQ:EGHT), a leading global business communications platform provider, to bring Synthflow next-generation AI agents to enterprise contact centers. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20260421904109/en/Synthflow AI and 8x8 Enter Strategic Partnership to Deliver Next-Generation Agentic AI This collaboration integrates Synthflow into the 8x8 Contact Center, automating self-service while enhancing agent support across AI calls, chat, and digital channels. The new technology helps joint c
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Local deployment reinforces 8x8's commitment to CX in France with regulatory alignment and regional investment To improve the customer experience in France 8x8, Inc. (NASDAQ:EGHT), the industry's most integrated customer experience (CX) platform provider, has announced the opening of a new data center in the country. The facility supports the country's stringent data sovereignty and residency requirements, while delivering trust, transparency, and sovereignty. This investment reflects 8x8's long-term commitment to France not just as a customer base, but as a strategic growth market and as a company looking to give partners a competitive edge. It enables businesses and public sector orga
Company Issues New Employee Inducement Grants for Key New Hires 8x8, Inc. (NASDAQ:EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced several new key management appointments to help accelerate the next phase of the company's CX transformation. In addition to the executive officer appointment of Joel Neeb as Chief Transformation and Business Operations Officer, the company recently appointed Darren Remblence as Vice President, Chief Information Security Officer, and Joe McStravick as Vice President of EMEA Sales. Remblence has more than 25 years of international experience in Cyber and Information Securi
8x8, Inc. (NASDAQ:EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced the appointment of Joel Neeb as Chief Transformation and Business Operations Officer. Reporting directly to CEO Samuel Wilson, Neeb will be responsible for aligning 8x8's next phase of CX transformation and strategic initiatives with operational outcomes, driving organizational excellence, and fostering a culture of accountability and innovation. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20250108813425/en/8x8 Appoints Joel Neeb at Chief Transformation and Business Operati
8x8, Inc. (NASDAQ:EGHT), a leading business communications, CX, and Communications Platform as a Service provider, today announced the appointment of John Pagliuca, President and Chief Executive Officer at N-able (NYSE:NABL), to the Company's Board of Directors, effective November 18, 2024. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20241118269657/en/EGHT) announced that John Pagliuca has been appointed to the company's board of directors. (Photo: Business Wire)">8x8, Inc. (NASDAQ:EGHT) announced that John Pagliuca has been appointed to the company's board of directors. (Photo: Business Wire) Pagliuca has over 20 years of lead
BOSTON, Sept. 17, 2024 (GLOBE NEWSWIRE) -- QuEra Computing, the leader in neutral-atom quantum computing, today announced the appointment of Ed Durkin as Chief Financial Officer. Ed brings extensive experience in leading dynamic technology companies through high-growth phases and achieving significant financial milestones and will play an integral role at QuEra as it continues driving growth and innovation in the quantum industry. Ed joins QuEra from Casa Systems, where he served as CFO and was responsible for all financial, investor relations and corporate development functions for this public company. He also served as CFO at Fuze, a unified communications company acquired by 8x8 (NYSE:
8x8, Inc. (NASDAQ:EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced the appointment of Andrew Burton, President and Chief Operating Officer at Rapid7 (NASDAQ:RPD), as a new independent director, effective June 17, 2024. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20240618184810/en/EGHT) announced that Andrew Burton has been appointed to the company's board of directors. (Photo: Business Wire)">8x8, Inc. (NASDAQ:EGHT) announced that Andrew Burton has been appointed to the company's board of directors. (Photo: Business Wire) Burton is an accomplished Software-as-a-Servi
Virtual event leader onboards former Cisco (NASDAQ:CSCO), 8x8 (NASDAQ:EGHT) President, and Polycom (NASDAQ:POLY) executive to lead premium webcasting solution into the next phase of world-class virtual event services GlobalMeet, the fastest-growing, unrivaled leader in virtual event technology used by 5 out of 10 of the largest US banks, all Big Four Consulting Firms, and 50% of Fortune 500 pharmaceutical and biotech companies, today announces the appointment of visionary leader Kim Niederman as CEO. GlobalMeet enables live and fully interactive events to audiences as large as 100,000+ people. Niederman has a formidable track record in steering tech companies to record success and will dr
New 8x8 SellWith8™ Tier Offers Exclusive, Highly Curated Experiences and Resources for Partners 8x8, Inc. (NASDAQ:EGHT), a leading integrated cloud communications platform provider, today announced SellWith8™, an exclusive tier within the 8x8 Technology Partner Ecosystem, allowing technology partners to solve compelling business use cases for customers. The 8x8 Technology Partner Ecosystem program allows customer-first organizations to enhance customer experiences by deeply embedding cutting-edge technologies, including leading artificial intelligence capabilities, into the 8x8 platform with persistent data to enhance business intelligence, insights, and analytics. This new SellWith8 ti
8x8, Inc. (NASDAQ:EGHT), a leading integrated cloud contact center and unified communications platform provider, today announced the appointment of contact center and growth marketing leader Bruno Bertini as Chief Marketing Officer (CMO). Reporting directly to CEO Samuel Wilson, Bertini will be responsible for developing and driving the company's comprehensive global marketing strategy to raise market awareness and accelerate demand and growth opportunities. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20230918409419/en/8x8 Appoints Bruno Bertini as CMO (Photo: Business Wire) Bertini is a recognized technology marketing executiv
8x8, Inc. (NASDAQ:EGHT), a global leader in unified communications and contact center solutions, today announced the appointment of Lisa Martin as Chief Revenue Officer (CRO). Reporting directly to CEO Samuel Wilson, she will be responsible for driving and maximizing revenue growth, overseeing sales strategies, and managing the global sales organization. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20230620939537/en/8x8 Appoints Lisa Martin as CRO (Photo: Business Wire) Martin is a recognized sales executive with over 15 years in the contact center and communications sector, and has successfully led teams in achieving double-dig
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Record fourth quarter and full-year service revenue, with four consecutive quarters of year-over-year revenue growth Fiscal 2026 usage-based revenue grew more than 50% year-over-year and fourth quarter usage-based revenue grew more than 70% year-over-year Achieved GAAP profitability for the quarter and full fiscal year, while strengthening balance sheet and reducing debt Introduced native agentic AI capabilities with AI Studio, launched general availability of 8x8 Engage™, and added support for OpenAI's latest real-time voice model 8x8, Inc. (NASDAQ:EGHT), a leading global business communications platform provider, today reported financial results for the fourth quarter and fis
8x8, Inc. (NASDAQ:EGHT), a leading global business communications platform provider, will release financial results for the fourth fiscal quarter and fiscal year ended March 31, 2026 following the close of market on Tuesday, May 19, 2026. The company will host a conference call on the same day at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) to discuss the results. Date: May 19, 2026 Time: 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) Dial In: Register to participate in the live call. Upon registering, you will receive dial-in numbers and a unique PIN to join the call. You will also receive an email co
Record service revenue of $179.7 million Strong year-over-year growth in revenue from usage-based offerings, including AI-based solutions 20th consecutive quarter of positive cash flow from operations 8x8, Inc. (NASDAQ:EGHT), a leading global business communications platform provider, today reported financial results for the third quarter of fiscal year 2026 ended December 31, 2025. "Our third quarter results reflect continued progress as our strategic investments translated into improving execution across the business," said Samuel Wilson, Chief Executive Officer at 8x8, Inc. "We delivered another quarter of year-over-year revenue growth and solid cash flow performance, while seein
8x8, Inc. (NASDAQ:EGHT), a leading global business communications platform provider, will release financial results for the third fiscal quarter ended December 31, 2025 following the close of market on Tuesday, February 3, 2026. The company will host a conference call on the same day at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) to discuss the results. Date: February 3, 2026 Time: 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) Dial In: Register to participate in the live call. Upon registering, you will receive dial-in numbers and a unique PIN to join the call. You will also receive an email confirma
Acquisition accelerates shift from enterprise messaging to orchestrated, omnichannel customer experiences 8x8, Inc. (NASDAQ:EGHT), a leading global business communications platform provider, has acquired Maven Lab, a Singapore-based leader in mobile marketing and enterprise messaging, accelerating the company's strategy to deliver end-to-end customer engagement across the Asia-Pacific region. The acquisition expands 8x8's APAC-native messaging, automation, and customer engagement capabilities, strengthening support for enterprise and public-sector organizations across Asia-Pacific that require secure, high-volume communications with local relevance and regional scale. "Maven Lab brings
Year-over-year service and total revenue growth 19th consecutive quarter of positive cash flow from operations Strong usage trends drive record platform engagement 8x8 Workforce Management integrated with Contact Center as Innovation Accelerates 8x8, Inc. (NASDAQ:EGHT), a leading global business communications platform provider, today reported financial results for the second quarter of fiscal year 2026 ended September 30, 2025. "Our second quarter performance reflected progress against our strategic priorities," said Samuel Wilson, Chief Executive Officer at 8x8, Inc. "Revenue growth was driven by record usage of our CX platform, continued expansion of our product portfolio, and growi
8x8, Inc. (NASDAQ:EGHT),a leading global business communications platform provider, will release financial results for the second fiscal quarter ended September 30, 2025 following the close of market on Tuesday, November 4, 2025. The company will host a conference call on the same day at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) to discuss the results. The conference call will last approximately 60 minutes. Date: November 4, 2025 Time: 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) Dial In: Register to participate in the live call. Upon registering, you will receive dial-in numbers and a unique PIN
Returned to year-over-year service and total revenue growth Service revenue of $176 million and total revenue of $181 million Delivered 18th consecutive quarter of positive cash flow from operations 8x8, Inc. (NASDAQ:EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today reported financial results for the first quarter of fiscal year 2026 ended June 30, 2025. "Our return to growth this quarter validates the strength of our platform strategy and our alignment with how organizations are engaging customers—intelligently, flexibly, and at scale. We're executing with purpose, and it's paying off: product adoption has e
8x8, Inc. (NASDAQ:EGHT), the industry's most integrated platform provider for CX that combines Contact Center, Unified Communication, and CPaaS solutions, will release financial results for the first fiscal quarter ended June 30, 2025 following the close of market on Tuesday, August 5, 2025. The company will host a conference call on the same day at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) to discuss the results. The conference call will last approximately 60 minutes. Date: August 5, 2025 Time: 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) Dial In: Register to participate in the live call. Upon re
Fourth quarter service revenue of $172 million and total revenue of $177 million Fiscal year 2025 service revenue of $693 million and total revenue of $715 million 2025 Cash flow from operations of $64 million 8x8, Inc. (NASDAQ:EGHT), the industry's most integrated Platform for CX provider that combines Contact Center, Unified Communication, and Communications APIs, today reported financial results for the fourth quarter and fiscal year 2025 ended March 31, 2025. "Our results in the fourth quarter and fiscal 2025 reflect multiple transitions as we build a foundation for durable growth and profitability. Reported service revenue declined 1% in the fourth quarter due to a decline in revenue