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    Crawford & Company Reports 2026 First Quarter Results

    5/4/26 5:27:00 PM ET
    $CRD
    Get the next $CRD alert in real time by email

    Crawford & Company® (NYSE:CRD), is pleased to announce its financial results for the first quarter ended March 31, 2026.

    Revenues before reimbursements decreased (1)% to $309.5 million in the 2026 first quarter from $312.0 million in the 2025 first quarter. First quarter net income was $4.9 million, or $0.10 per diluted share for CRD-A and CRD-B, compared to $6.7 million, or $0.13 per diluted share for CRD-A and CRD-B in the prior year quarter.

    GAAP Consolidated Results

     

    Three Months Ended

    March 31,

    (in millions, except per share amounts)

    2026

    2025

    Change

    Revenues before reimbursements

    $309.5

    $312.0

    (1)%

    Net income attributable to shareholders

    4.9

    6.7

    (27)%

    Diluted earnings per share CRD-A

    0.10

    0.13

    (23)%

    Diluted earnings per share CRD-B

    0.10

    0.13

    (23)%

    Non-GAAP Consolidated Results

     

    Three Months Ended

    March 31,

    (in millions, except per share amounts)

    2026

    2025

    Change

    Revenues before reimbursements

    on constant dollar basis

    $301.7

    $312.0

    (3)%

    Consolidated adjusted operating earnings

    13.7

    17.8

    (23)%

    Consolidated adjusted EBITDA

    22.4

    26.8

    (16)%

    Non-GAAP net income attributable to shareholders

    7.8

    10.3

    (24)%

    Non-GAAP diluted earnings per share CRD-A

    0.16

    0.21

    (24)%

    Non-GAAP diluted earnings per share CRD-B

    0.16

    0.21

    (24)%

    Mr. Bruce Swain, president and chief executive officer of Crawford & Company, commented, "We've entered 2026 with a focus on further strengthening our operating foundation, sharpening our go-to-market approach and enhancing Crawford's leadership position in the marketplace. We saw a mixed environment in the first quarter, with revenue growth and margin improvement in our International Operations tempered by lower claims activity in U.S. Property & Casualty. Across our industry, outsourced claims activity has continued to be below historical levels, largely related to an extended period of benign weather. Despite a challenging first quarter environment, we won nearly $24 million in new and enhanced business, and our balance sheet and liquidity remain strong."

    Mr. Swain continued, "Our diverse operating structure includes non-weather businesses that provide a strong and resilient business model. We're encouraged by the pipeline of opportunities we're seeing and remain focused on delivering excellent service execution and client outcomes, leveraging the strength of our capabilities to attract and win new customers and capturing additional market share."

    Segment Results for the First Quarter

    U.S. Property and Casualty

    U.S. Property and Casualty revenues before reimbursements were $72.9 million in the first quarter of 2026, down (11.3)% from $82.2 million in the first quarter of 2025, primarily driven by continued decreases in weather-driven services within Claims Solutions and Catastrophe Services.

    The segment had operating earnings of $7.6 million in the 2026 first quarter, decreasing from $9.8 million in the first quarter of 2025. The operating margin was 10.4% in the 2026 quarter, compared with 11.9% in the 2025 quarter. The decrease in operating earnings was primarily driven by the reduction in revenues as compared to the prior year quarter.

    Broadspire

    Broadspire segment revenues before reimbursements were $104.8 million in the 2026 first quarter, increasing 1.0% from $103.7 million in the 2025 first quarter driven by increases in disability claims.

    Broadspire operating earnings were $10.9 million in the first quarter of 2026, representing an operating margin of 10.4%, decreasing from $12.0 million, or 11.6% of revenues in the 2025 period. The decrease was primarily due to a shift in product mix and an increase in employees and average wages.

    International Operations

    International Operations revenues before reimbursements were $131.9 million in the first quarter of 2026, up 4.5% from $126.2 million in the same period of 2025. Excluding foreign exchange rate benefits of $7.8 million, revenues would have been $124.0 million for the 2026 first quarter, reflecting declines in higher value third party administration claims in the U.K. and reduced flood-related revenues in the Middle East.

    Operating earnings were $4.0 million in the 2026 first quarter, increasing from $2.2 million in the 2025 period. The segment's operating margin for the 2026 quarter increased to 3.0% compared with 1.8% in the 2025 quarter driven by improved operating results within Canada, Australia, and Asia, partially offset by performance in the U.K. and Latin America.

    Unallocated Corporate and Shared Costs and Credits, Net

    Unallocated corporate costs were $8.8 million in the first quarter of 2026, compared with $6.1 million in the same period of 2025. The increase in the 2026 first quarter was primarily driven by an increase in administrative compensation expenses and self-insurance reserves.

    Selling, General, and Administrative Expenses

    Selling, general, and administrative expenses ("SG&A") increased $1.6 million, or 2.1%, in the three months ended March 31, 2026 as compared with the 2025 period. The increase was primarily due to an increase in self-insurance reserves, partially offset by a reduction in contingent earnout expenses.

    Balance Sheet and Cash Flow

    The Company's consolidated cash and cash equivalents position as of March 31, 2026, totaled $54.5 million, compared with $64.1 million at December 31, 2025. The Company's total debt outstanding as of March 31, 2026, totaled $194.1 million, compared with $189.1 million at December 31, 2025.

    The Company's operations provided $3.3 million of cash during the first three months of 2026, compared with $13.9 million used in 2025. The increase in cash provided was due primarily to timing of payments, partially offset by an increase in billed and unbilled receivables.

    During the first three months of 2026, the Company repurchased 468,314 shares of CRD-A at an average per-share cost of $10.48 and 59,555 shares of CRD-B at an average per-share cost of $10.29. In the first three months of 2025, the Company did not repurchase any shares of CRD-A or CRD-B.

    Conference Call

    As previously announced, Crawford & Company will host a conference call on May 5, 2026, at 8:30 a.m. Eastern Time to discuss its first quarter 2026 results. The conference call can be accessed live by dialing 1-800-715-9871 and using Conference ID 7962074. A presentation for tomorrow's call can also be found on the investor relations portion of the Company's website, https://ir.crawco.com. The call will be recorded and available for replay through May 12, 2026. You may dial 1-800-770-2030 and use passcode 7962074# to listen to the replay.

    Non-GAAP Presentation

    In the normal course of business, our operating segments incur certain out-of-pocket expenses that are thereafter reimbursed by our clients. Under U.S. generally accepted accounting principles ("GAAP"), these out-of-pocket expenses and associated reimbursements are required to be included when reporting expenses and revenues, respectively, in our consolidated results of operations. In the foregoing discussion and analysis of segment results of operations, we do not include a gross up of segment expenses and revenues for these pass-through reimbursed expenses. The amounts of reimbursed expenses and related revenues offset each other in our results of operations with no impact to our net income or operating earnings. A reconciliation of revenues before reimbursements to consolidated revenues determined in accordance with GAAP is self-evident from the face of the accompanying unaudited condensed consolidated statements of operations.

    Operating earnings is the primary financial performance measure used by our senior management and chief operating decision maker ("CODM") to evaluate the financial performance of our Company and operating segments, and make resource allocation and certain compensation decisions. Unlike net income, segment operating earnings is not a standard performance measure found in GAAP. We believe this measure is useful to others in that it allows them to evaluate segment and consolidated operating performance using the same criteria used by our senior management and CODM. Consolidated operating earnings represent segment earnings including certain unallocated corporate and shared costs, but before net corporate interest expense, stock option expense, amortization of acquisition-related intangible assets, contingent earnout adjustments, non-service pension costs, income taxes and net income or loss attributable to noncontrolling interests.

    Adjusted EBITDA is not a term defined by GAAP and as a result our measure of adjusted EBITDA might not be comparable to similarly titled measures used by other companies. However, adjusted EBITDA is used by management to evaluate, assess and benchmark our operational results. The Company believes that adjusted EBITDA is relevant and useful information widely used by analysts, investors and other interested parties. Adjusted EBITDA is defined as net income attributable to shareholders of the Company with adjustments for depreciation and amortization, net corporate interest expense, contingent earnout adjustments, non-service pension costs, income taxes and stock-based compensation expense.

    Unallocated corporate and shared costs and credits include expenses and credits related to our chief executive officer and Board of Directors, certain provisions for bad debt allowances or subsequent recoveries such as those related to bankrupt clients, certain unallocated professional fees and certain self-insurance costs and recoveries that are not allocated to our individual operating segments.

    Income taxes, net corporate interest expense, stock option expense, amortization of acquisition-related intangible assets, contingent earnout adjustments, and non-service pension costs are recurring components of our net income, but they are not considered part of our segment operating earnings because they are managed on a corporate-wide basis. Income taxes are calculated for the Company on a consolidated basis based on statutory rates in effect in the various jurisdictions in which we provide services and vary significantly by jurisdiction. Net corporate interest expense results from capital structure decisions made by senior management and the Board of Directors, affecting the Company as a whole. Stock option expense represents the non-cash costs generally related to stock options and employee stock purchase plan expenses which are not allocated to our operating segments. Amortization expense is a non-cash expense for finite-lived customer-relationship and trade name intangible assets acquired in business combinations. Contingent earnout adjustments relate to changes in the fair value of earnouts associated with our recent acquisitions. Non-service pension costs represent the U.S. and U.K. non-service defined benefit pension costs, which are non-operating in nature as the U.S. plan was frozen in 2002 and the U.K. plans are closed to new participants. None of these costs relate directly to the performance of our services or operating activities and, therefore, are excluded from segment operating earnings to better assess the results of each segment's operating activities on a consistent basis.

    A significant portion of our operations are international. These international operations subject us to foreign exchange fluctuations. The following table illustrates revenue as a percentage of total revenue for the major currencies of the geographic areas that Crawford does business:

     

     

    Three Months Ended

     

    (in thousands)

     

    March 31,

    2026

     

     

    March 31,

    2025

     

    Geographic Area

    Currency

    USD equivalent

     

    % of total

     

     

    USD equivalent

     

    % of total

     

    U.S.

    USD

    $

    177,643

     

     

    57.4

    %

     

    $

    185,862

     

     

    59.6

    %

    U.K.

    GBP

     

    43,163

     

     

    13.9

    %

     

     

    44,342

     

     

    14.2

    %

    Canada

    CAD

     

    23,732

     

     

    7.7

    %

     

     

    21,776

     

     

    7.0

    %

    Australia

    AUD

     

    20,745

     

     

    6.7

    %

     

     

    19,048

     

     

    6.1

    %

    Europe

    EUR

     

    17,479

     

     

    5.6

    %

     

     

    15,924

     

     

    5.1

    %

    Rest of World

    Various

     

    26,763

     

     

    8.7

    %

     

     

    25,080

     

     

    8.0

    %

    Total Revenues, before reimbursements

    $

    309,525

     

     

    100.0

    %

     

    $

    312,032

     

     

    100.0

    %

     

     

     

     

     

     

     

     

     

     

     

    Following is a reconciliation of consolidated operating earnings to net income attributable to shareholders of Crawford & Company on a GAAP basis:

     

    Three Months Ended

     

    (in thousands)

    March 31, 2026

     

    March 31, 2025

     

    Operating earnings:

     

     

     

     

    U.S. Property & Casualty

    $

    7,616

     

    $

    9,780

     

    Broadspire

     

    10,856

     

     

    11,977

     

    International Operations

     

    3,997

     

     

    2,220

     

    Unallocated corporate and shared costs, net

     

    (8,771

    )

     

    (6,133

    )

    Consolidated operating earnings

     

    13,698

     

     

    17,844

     

    (Deduct) add:

     

     

     

     

    Net corporate interest expense

     

    (2,645

    )

     

    (3,944

    )

    Stock option expense

     

    (186

    )

     

    (184

    )

    Amortization of intangible assets

     

    (1,784

    )

     

    (1,800

    )

    Non-service pension costs

     

    (1,976

    )

     

    (2,333

    )

    Contingent earnout adjustments

     

    180

     

     

    (363

    )

    Income tax provision

     

    (2,375

    )

     

    (2,480

    )

    Net income attributable to noncontrolling interests

     

    (7

    )

     

    (56

    )

    Net income attributable to shareholders of Crawford & Company

    $

    4,905

     

    $

    6,684

     

     

     

     

     

     

    Following is a reconciliation of net income attributable to shareholders of Crawford & Company on a GAAP basis to non-GAAP adjusted EBITDA:

     

    Three Months Ended

     

    (in thousands)

    March 31,

    2026

     

    March 31,

    2025

     

    Net income attributable to shareholders of Crawford & Company

    $

    4,905

     

    $

    6,684

     

    Add (Deduct):

     

     

     

     

    Depreciation and amortization

     

    9,589

     

     

    9,647

     

    Stock-based compensation

     

    1,046

     

     

    1,390

     

    Net corporate interest expense

     

    2,645

     

     

    3,944

     

    Non-service pension costs

     

    1,976

     

     

    2,333

     

    Contingent earnout adjustments

     

    (180

    )

     

    363

     

    Income tax provision

     

    2,375

     

     

    2,480

     

    Non-GAAP adjusted EBITDA

    $

    22,356

     

    $

    26,841

     

     

     

     

     

     

    Following is a reconciliation of operating cash flow to free cash flow for the three months ended March 31, 2026 and 2025:

    Three Months Ended

     

    (in thousands)

    March 31, 2026

     

     

    March 31, 2025

     

     

    Change

     

    Net Cash Provided by (Used in) Operating Activities

    $

    3,274

     

     

    $

    (13,923

    )

     

    $

    17,197

     

    Less:

     

     

     

     

     

     

     

     

    Property & Equipment Purchases, net

     

    (1,901

    )

     

     

    (994

    )

     

     

    (907

    )

    Capitalized Software (internal and external costs)

     

    (5,958

    )

     

     

    (8,329

    )

     

     

    2,371

     

    Free Cash Flow

    $

    (4,585

    )

     

    $

    (23,246

    )

     

    $

    18,661

     

     

     

     

     

     

     

     

     

     

    Non-GAAP consolidated results for 2026 and 2025 exclude the non-cash, after-tax adjustments for amortization of intangible assets, non-service-related pension costs, and contingent earnout adjustments.

    Following are the reconciliations of GAAP Pretax Earnings, Net Income and Earnings Per Share to related non-GAAP Adjusted figures, which reflect each of 2026 and 2025 before amortization of intangible assets, non-service related pension costs and contingent earnout adjustments:

    Three Months Ended March 31, 2026

     

    (in thousands)

    Pretax earnings

     

    Net income

    attributable to Crawford &

    Company

     

    Diluted

    earnings per

    CRD-A

    share

     

    Diluted

    earnings per

    CRD-B

    share

     

    GAAP

    $

    7,287

     

    $

    4,905

     

    $

    0.10

     

    $

    0.10

     

    Adjustments:

     

     

     

     

     

     

     

     

    Amortization of intangible assets

     

    1,784

     

     

    1,515

     

     

    0.03

     

     

    0.03

     

    Non-service pension costs

     

    1,976

     

     

    1,575

     

     

    0.03

     

     

    0.03

     

    Contingent earnout adjustments

     

    (180

    )

     

    (180

    )

     

    —

     

     

    —

     

    Non-GAAP Adjusted

    $

    10,867

     

    $

    7,815

     

    $

    0.16

     

    $

    0.16

     

     

     

     

     

     

     

     

     

     

    Three Months Ended March 31, 2025

     

    (in thousands)

    Pretax earnings

     

    Net income

    attributable to Crawford &

    Company

     

    Diluted

    earnings per

    CRD-A

    share

     

    Diluted

    earnings per

    CRD-B

    share

     

    GAAP

    $

    9,220

     

    $

    6,684

     

    $

    0.13

     

    $

    0.13

     

    Adjustments:

     

     

     

     

     

     

     

     

    Amortization of intangible assets

     

    1,800

     

     

    1,489

     

     

    0.03

     

     

    0.03

     

    Non-service pension costs

     

    2,333

     

     

    1,803

     

     

    0.04

     

     

    0.04

     

    Contingent earnout adjustments

     

    363

     

     

    363

     

     

    0.01

     

     

    0.01

     

    Non-GAAP Adjusted

    $

    13,716

     

    $

    10,339

     

    $

    0.21

     

    $

    0.21

     

     

     

     

     

     

     

     

     

     

    Following is information regarding the weighted average shares used in the computation of basic and diluted earnings per share:

     

    Three Months Ended

     

    (in thousands)

    March 31, 2026

     

    March 31, 2025

     

    Weighted-Average Shares Used to Compute Basic Earnings Per Share:

     

     

     

     

    Class A Common Stock

     

    29,757

     

     

    30,175

     

    Class B Common Stock

     

    18,990

     

     

    19,145

     

    Weighted-Average Shares Used to Compute Diluted Earnings Per Share:

     

     

     

     

    Class A Common Stock

     

    30,411

     

     

    30,706

     

    Class B Common Stock

     

    18,990

     

     

    19,145

     

     

     

     

     

     

    Further information regarding the Company's operating results for the three months ended March 31, 2026, financial position as of March 31, 2026, and cash flows for the three months ended March 31, 2026 is shown on the attached unaudited condensed consolidated financial statements.

    About Crawford & Company

    Based in Atlanta, Crawford & Company (NYSE:CRD) is a leading provider of claims management and outsourcing solutions to insurance companies and self-insured entities with an expansive network serving clients in more than 70 countries. The Company's two classes of stock are substantially identical, except with respect to voting rights for the Class B Common Stock (CRD-B) and protections for the non-voting Class A Common Stock (CRD-A). More information is available at www.crawco.com.

    TAG: Crawford-Financial, Crawford-Investor-News-and-Events

    This press release contains forward-looking statements, including statements about the expected future financial condition, results of operations and earnings outlook of Crawford & Company. Statements, both qualitative and quantitative, that are not historical facts may be "forward-looking statements" as defined in the Private Securities Litigation Reform Act of 1995 and other federal securities laws. Forward-looking statements involve a number of risks and uncertainties that could cause actual results to differ materially from historical experience or Crawford & Company's present expectations. Accordingly, no one should place undue reliance on forward-looking statements, which speak only as of the date on which they are made. Crawford & Company does not undertake to update forward-looking statements to reflect the impact of circumstances or events that may arise or not arise after the date the forward-looking statements are made. For further information regarding Crawford & Company, including factors that could cause our actual financial condition, results or earnings to differ from those described in any forward-looking statements, please read Crawford & Company's reports filed with the SEC and available at www.sec.gov and in the Investor Relations section of Crawford & Company's website at www.crawco.com.

    CRAWFORD & COMPANY

    CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

    (In Thousands, Except Per Share Amounts and Percentages)

     

    Three Months Ended March 31,

     

    2026

     

     

    2025

     

     

    % Change

     

     

     

     

     

     

     

     

     

     

     

    Revenues:

     

     

     

     

     

     

     

     

     

    Revenues Before Reimbursements

     

    $

    309,525

     

     

    $

    312,032

     

     

     

    (1

    )%

    Reimbursements

     

     

    10,601

     

     

     

    11,307

     

     

     

    (6

    )%

    Total Revenues

     

     

    320,126

     

     

     

    323,339

     

     

     

    (1

    )%

     

     

     

     

     

     

     

     

     

     

    Costs and Expenses:

     

     

     

     

     

     

     

     

     

    Costs of Services Provided, Before Reimbursements

     

     

    221,412

     

     

     

    221,893

     

     

     

    (0

    )%

    Reimbursements

     

     

    10,601

     

     

     

    11,307

     

     

     

    (6

    )%

    Total Costs of Services

     

     

    232,013

     

     

     

    233,200

     

     

     

    (1

    )%

     

     

     

     

     

     

     

     

     

     

    Selling, General, and Administrative Expenses

     

     

    76,144

     

     

     

    74,587

     

     

     

    2

    %

    Corporate Interest Expense, Net

     

     

    2,645

     

     

     

    3,944

     

     

     

    (33

    )%

    Total Costs and Expenses

     

     

    310,802

     

     

     

    311,731

     

     

     

    (0

    )%

     

     

     

     

     

     

     

     

     

     

    Other Loss, Net

     

     

    (2,037

    )

     

     

    (2,388

    )

     

     

    (15

    )%

     

     

     

     

     

     

     

     

     

     

    Income Before Income Taxes

     

     

    7,287

     

     

     

    9,220

     

     

     

    (21

    )%

    Provision for Income Taxes

     

     

    2,375

     

     

     

    2,480

     

     

     

    (4

    )%

     

     

     

     

     

     

     

     

     

     

    Net Income

     

     

    4,912

     

     

     

    6,740

     

     

     

    (27

    )%

     

     

     

     

     

     

     

     

     

     

    Net Income Attributable to Noncontrolling Interests

     

     

    (7

    )

     

     

    (56

    )

     

     

    (88

    )%

     

     

     

     

     

     

     

     

     

     

    Net Income Attributable to Shareholders of Crawford & Company

     

    $

    4,905

     

     

    $

    6,684

     

     

     

    (27

    )%

     

     

     

     

     

     

     

     

     

     

    Earnings Per Share - Basic:

     

     

     

     

     

     

     

     

     

    Class A Common Stock

     

    $

    0.10

     

     

    $

    0.14

     

     

     

    (29

    )%

    Class B Common Stock

     

    $

    0.10

     

     

    $

    0.14

     

     

     

    (29

    )%

     

     

     

     

     

     

     

     

     

     

    Earnings Per Share - Diluted:

     

     

     

     

     

     

     

     

     

    Class A Common Stock

     

    $

    0.10

     

     

    $

    0.13

     

     

     

    (23

    )%

    Class B Common Stock

     

    $

    0.10

     

     

    $

    0.13

     

     

     

    (23

    )%

     

     

     

     

     

     

     

     

     

     

    Cash Dividends Per Share:

     

     

     

     

     

     

     

     

     

    Class A Common Stock

     

    $

    0.075

     

     

    $

    0.070

     

     

     

    7

    %

    Class B Common Stock

     

    $

    0.075

     

     

    $

    0.070

     

     

     

    7

    %

    CRAWFORD & COMPANY

    CONDENSED CONSOLIDATED BALANCE SHEETS

    As of March 31, 2026 and December 31, 2025

    (In Thousands, Except Par Values)

     

     

     

    March 31,

     

     

    December 31,

     

     

     

    2026

     

     

    2025

     

    (In thousands, except par value amounts)

     

    (Unaudited)

     

     

    *

     

    ASSETS

     

     

     

     

     

     

     

     

     

     

     

     

     

    Current Assets:

     

     

     

     

     

     

    Cash and Cash Equivalents

     

    $

    54,491

     

     

    $

    64,079

     

    Accounts Receivable, Net

     

     

    118,064

     

     

     

    115,661

     

    Unbilled Revenues, at Estimated Billable Amounts

     

     

    142,759

     

     

     

    126,960

     

    Income Taxes Receivable

     

     

    4,134

     

     

     

    4,350

     

    Prepaid Expenses and Other Current Assets

     

     

    48,880

     

     

     

    41,362

     

    Total Current Assets

     

     

    368,328

     

     

     

    352,412

     

     

     

     

     

     

     

     

    Net Property and Equipment

     

     

    16,484

     

     

     

    16,649

     

     

     

     

     

     

     

     

    Other Assets:

     

     

     

     

     

     

    Operating Lease Right-of-Use Asset, Net

     

     

    63,040

     

     

     

    66,322

     

    Goodwill

     

     

    76,500

     

     

     

    76,569

     

    Intangible Assets Arising from Business Acquisitions, Net

     

     

    65,232

     

     

     

    66,352

     

    Capitalized Software Costs, Net

     

     

    113,092

     

     

     

    112,812

     

    Deferred Income Tax Assets

     

     

    24,010

     

     

     

    24,684

     

    Other Noncurrent Assets

     

     

    44,963

     

     

     

    48,500

     

    Total Other Assets

     

     

    386,837

     

     

     

    395,239

     

     

     

     

     

     

     

     

    Total Assets

     

    $

    771,649

     

     

    $

    764,300

     

     

     

     

     

     

     

     

    LIABILITIES AND SHAREHOLDERS' INVESTMENT

     

     

     

     

     

     

     

     

     

     

     

     

     

    Current Liabilities:

     

     

     

     

     

     

    Short-Term Borrowings

     

    $

    43,501

     

     

    $

    38,500

     

    Accounts Payable

     

     

    59,240

     

     

     

    39,769

     

    Accrued Compensation and Related Costs

     

     

    84,388

     

     

     

    108,878

     

    Self-Insured Risks

     

     

    25,989

     

     

     

    19,095

     

    Income Taxes Payable

     

     

    4,793

     

     

     

    3,874

     

    Operating Lease Liability

     

     

    26,917

     

     

     

    27,650

     

    Other Accrued Liabilities

     

     

    44,683

     

     

     

    37,970

     

    Deferred Revenues

     

     

    33,738

     

     

     

    33,834

     

    Total Current Liabilities

     

     

    323,249

     

     

     

    309,570

     

     

     

     

     

     

     

     

    Noncurrent Liabilities:

     

     

     

     

     

     

    Long-Term Debt and Finance Leases, Less Current Installments

     

     

    150,587

     

     

     

    150,593

     

    Operating Lease Liability

     

     

    50,090

     

     

     

    53,531

     

    Deferred Revenues

     

     

    24,059

     

     

     

    23,259

     

    Accrued Pension Liabilities

     

     

    16,710

     

     

     

    17,910

     

    Other Noncurrent Liabilities

     

     

    32,497

     

     

     

    38,005

     

    Total Noncurrent Liabilities

     

     

    273,943

     

     

     

    283,298

     

     

     

     

     

     

     

     

    Shareholders' Investment:

     

     

     

     

     

     

    Class A Common Stock, $1.00 Par Value

     

     

    29,740

     

     

     

    29,860

     

    Class B Common Stock, $1.00 Par Value

     

     

    18,954

     

     

     

    19,014

     

    Additional Paid-in Capital

     

     

    91,237

     

     

     

    92,251

     

    Retained Earnings

     

     

    229,959

     

     

     

    233,708

     

    Accumulated Other Comprehensive Loss

     

     

    (193,616

    )

     

     

    (201,740

    )

    Shareholders' Investment Attributable to Shareholders of Crawford & Company

     

     

    176,274

     

     

     

    173,093

     

    Noncontrolling Interests

     

     

    (1,817

    )

     

     

    (1,661

    )

    Total Shareholders' Investment

     

     

    174,457

     

     

     

    171,432

     

     

     

     

     

     

     

     

    Total Liabilities and Shareholders' Investment

     

    $

    771,649

     

     

    $

    764,300

     

     

    (*)Derived from the audited Consolidated Balance Sheet

    CRAWFORD & COMPANY

    SUMMARY RESULTS BY OPERATING SEGMENT WITH DIRECT COMPENSATION AND OTHER EXPENSES

    (In Thousands, Except Percentages)

    Three Months Ended March 31,

     

     

     

    U.S. Property & Casualty

     

    %

     

    Broadspire

     

    %

     

    International Operations

     

    %

     

     

     

    2026

     

    2025

     

    Change

     

    2026

     

    2025

     

    Change

     

    2026

     

    2025

     

    Change

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Revenues Before Reimbursements

     

    $

    72,885

     

    $

    82,190

     

    (11.3)%

     

    $

    104,758

     

    $

    103,672

     

    1.0%

     

    $

    131,882

     

    $

    126,170

     

    4.5%

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Direct Compensation, Fringe Benefits & Non-Employee Labor

     

     

    45,633

     

     

    50,788

     

    (10.2)%

     

     

    60,381

     

     

    58,343

     

    3.5%

     

     

    90,357

     

     

    86,467

     

    4.5%

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    % of Revenues Before Reimbursements

     

     

    62.6

    %

     

    61.8

    %

     

     

     

    57.6

    %

     

    56.3

    %

     

     

     

    68.5

    %

     

    68.5

    %

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Expenses Other than Reimbursements, Direct Compensation, Fringe Benefits & Non-Employee Labor

     

     

    19,636

     

     

    21,622

     

    (9.2)%

     

     

    33,521

     

     

    33,352

     

    0.5%

     

     

    37,528

     

     

    37,483

     

    0.1%

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    % of Revenues Before Reimbursements

     

     

    26.9

    %

     

    26.3

    %

     

     

     

    32.0

    %

     

    32.2

    %

     

     

     

    28.5

    %

     

    29.7

    %

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Total Operating Expenses

     

     

    65,269

     

     

    72,410

     

    (9.9)%

     

     

    93,902

     

     

    91,695

     

    2.4%

     

     

    127,885

     

     

    123,950

     

    3.2%

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Operating Earnings (1)

     

    $

    7,616

     

    $

    9,780

     

    (22.1)%

     

    $

    10,856

     

    $

    11,977

     

    (9.4)%

     

    $

    3,997

     

    $

    2,220

     

    80.0%

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    % of Revenues Before Reimbursements

     

     

    10.4

    %

     

    11.9

    %

     

     

     

    10.4

    %

     

    11.6

    %

     

     

     

    3.0

    %

     

    1.8

    %

     

     

     

    (1) A non-GAAP financial measurement which represents net income attributable to the applicable reporting segment excluding income taxes, net corporate interest expense, stock option expense, amortization of acquisition-related intangible assets, non-service pension costs, contingent earnout adjustments, and certain unallocated corporate and shared costs and credits. See pages 3 and 4 for additional information about segment operating earnings.

    CRAWFORD & COMPANY

    CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

    Year-to-Date Period Ended March 31, 2026 and March 31, 2025

    (In Thousands)

     

     

     

    2026

     

     

    2025

     

    Cash Flows From Operating Activities:

     

     

     

     

     

     

    Net income

     

    $

    4,912

     

     

    $

    6,740

     

    Reconciliation of net income to net cash provided by (used in) operating activities:

     

     

     

     

     

     

    Depreciation and amortization

     

     

    9,589

     

     

     

    9,647

     

    Stock-based compensation

     

     

    1,046

     

     

     

    1,390

     

    (Gain) loss on disposal of property and equipment

     

     

    (12

    )

     

     

    564

     

    Contingent earnout adjustments

     

     

    (180

    )

     

     

    363

     

    Changes in operating assets and liabilities:

     

     

     

     

     

     

    Accounts receivable, net

     

     

    (262

    )

     

     

    6,002

     

    Unbilled revenues, net

     

     

    (12,987

    )

     

     

    (8,045

    )

    Accrued or prepaid income taxes

     

     

    1,189

     

     

     

    229

     

    Accounts payable and accrued liabilities

     

     

    3,401

     

     

     

    (25,176

    )

    Deferred revenues

     

     

    281

     

     

     

    315

     

    Accrued retirement costs

     

     

    (3,318

    )

     

     

    (3,211

    )

    Prepaid expenses and other operating activities

     

     

    (385

    )

     

     

    (2,741

    )

    Net cash provided by (used in) operating activities

     

     

    3,274

     

     

     

    (13,923

    )

     

     

     

     

     

     

     

    Cash Flows From Investing Activities:

     

     

     

     

     

     

    Acquisitions of property and equipment

     

     

    (1,901

    )

     

     

    (994

    )

    Capitalization of computer software costs

     

     

    (5,958

    )

     

     

    (8,329

    )

    Proceeds from settlement of life insurance policies

     

     

    —

     

     

     

    210

     

    Net cash used in investing activities

     

     

    (7,859

    )

     

     

    (9,113

    )

     

     

     

     

     

     

     

    Cash Flows From Financing Activities:

     

     

     

     

     

     

    Cash dividends paid

     

     

    (3,663

    )

     

     

    (3,455

    )

    Payments related to shares received for withholding taxes under employee stock-based compensation plans

     

     

    (1,712

    )

     

     

    —

     

    Repurchases of common stock

     

     

    (5,519

    )

     

     

    —

     

    Increases in short-term and revolving credit facility borrowings

     

     

    7,500

     

     

     

    41,411

     

    Payments on short-term and revolving credit facility borrowings

     

     

    (2,500

    )

     

     

    (12,901

    )

    Increases in fiduciary liabilities

     

     

    9,334

     

     

     

    —

     

    Other financing activities

     

     

    (27

    )

     

     

    (38

    )

    Net cash provided by financing activities

     

     

    3,413

     

     

     

    25,017

     

     

     

     

     

     

     

     

    Effects of exchange rate changes on cash and cash equivalents

     

     

    1,064

     

     

     

    (289

    )

    (Decrease) Increase in cash, cash equivalents, and restricted cash(1)

     

     

    (108

    )

     

     

    1,692

     

    Cash, cash equivalents, and restricted cash at beginning of year(1)

     

     

    64,546

     

     

     

    56,329

     

    Cash, cash equivalents, and restricted cash at end of period(1)

     

    $

    64,438

     

     

    $

    58,021

     

     

     

     

     

     

     

     

    Supplemental cash flow information:

     

     

     

     

     

     

    Income taxes paid

     

    $

    1,152

     

     

    $

    2,205

     

    Interest paid

     

     

    3,161

     

     

     

    4,565

     

     

    (1) The 2026 amounts include beginning restricted cash of $467 at December 31, 2025, and ending restricted cash of $9,947 at March 31, 2026, and the 2025 amounts include beginning restricted cash of $917 at December 31, 2024, and ending restricted cash of $654 at March 31, 2025, which we present as part of "Prepaid expenses and other current assets" on the Balance Sheets.

     

    View source version on businesswire.com: https://www.businesswire.com/news/home/20260504015676/en/

    FOR FURTHER INFORMATION REGARDING THIS PRESS RELEASE, PLEASE CALL HOLLY BOUDREAU AT (404) 220-4388.

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