Twilio Inc., together with its subsidiaries, provides a cloud communications platform that enables developers to build, scale, and operate customer engagement within software applications in the United States and internationally. Its customer engagement platform provides a set of application programming interfaces that handle the higher-level communication logic needed for nearly every type of customer engagement, as well as enable developers to embed voice, messaging, video, and email capabilities into their applications. The company was incorporated in 2008 and is headquartered in San Francisco, California.
IPO Year: 2016
Exchange: NYSE
Website: twilio.com
| Date | Price Target | Rating | Analyst |
|---|---|---|---|
| 5/11/2026 | $200.00 → $246.00 | Buy | Monness Crespi & Hardt |
| 5/1/2026 | $175.00 → $200.00 | Buy | Monness Crespi & Hardt |
| 4/22/2026 | $190.00 | Underperform → Buy | BofA Securities |
| 4/6/2026 | $160.00 | Hold → Buy | Jefferies |
| 3/2/2026 | Hold → Buy | TD Cowen | |
| 1/5/2026 | $165.00 | Buy | BTIG Research |
| 1/5/2026 | $148.00 | Overweight → Neutral | Piper Sandler |
| 10/31/2025 | $165.00 → $175.00 | Buy | Monness Crespi & Hardt |
| 10/1/2025 | $130.00 | Overweight | Wells Fargo |
| 9/5/2025 | $140.00 | Buy | Rosenblatt |
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Monness Crespi & Hardt reiterated coverage of Twilio with a rating of Buy and set a new price target of $246.00 from $200.00 previously
Monness Crespi & Hardt reiterated coverage of Twilio with a rating of Buy and set a new price target of $200.00 from $175.00 previously
BofA Securities upgraded Twilio from Underperform to Buy and set a new price target of $190.00
Jefferies upgraded Twilio from Hold to Buy and set a new price target of $160.00
TD Cowen upgraded Twilio from Hold to Buy
BTIG Research resumed coverage of Twilio with a rating of Buy and set a new price target of $165.00
Piper Sandler downgraded Twilio from Overweight to Neutral and set a new price target of $148.00
Monness Crespi & Hardt reiterated coverage of Twilio with a rating of Buy and set a new price target of $175.00 from $165.00 previously
Wells Fargo initiated coverage of Twilio with a rating of Overweight and set a new price target of $130.00
Rosenblatt initiated coverage of Twilio with a rating of Buy and set a new price target of $140.00
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Twilio believes its position as highest in Ability to Execute reflects the company's commitment to building infrastructure for the agentic era Twilio (NYSE:TWLO), the infrastructure for customer engagement in the AI era, today announced it has been recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Communications Platform as a Service (CPaaS) for the fourth consecutive year.1 Twilio also received the highest placement in Ability to Execute.2 Twilio delivers trusted communications and data-driven engagement for hundreds of thousands of customer accounts worldwide. Companies such as Best Buy, Netflix, All Nippon Airways (ANA), and CLEAR rely on Twilio to build personalized, s
A live webcast will be available on Twilio's investor relations website Twilio (NYSE:TWLO), the infrastructure for customer engagement in the AI era, today announced that it will participate in the following investor events: Chief Financial Officer Aidan Viggiano will participate in a fireside chat at the J.P. Morgan Global Technology, Media and Communications Conference on Monday, May 18, 2026 at 6:05 a.m. (PT) / 9:05 a.m. (ET). Vice President of Investor Relations Rodney Nelson will participate in a fireside chat at the TD Cowen Technology, Media & Telecom Conference on Wednesday, May 27, 2026 at 10:50 a.m. (PT) / 1:50 p.m. (ET). Chief Executive Officer Khozema Shipchandler w
New platform capabilities orchestrate context-rich conversations with persistent memory across multiple channels for humans and AI agents Conversation Memory, Conversation Orchestrator, Conversation Intelligence, and Agent Connect provide the nervous system for modern customer engagement Twilio (NYSE:TWLO), the infrastructure for customer engagement in the AI era, kicked off its user conference, SIGNAL, by unveiling its next generation platform capabilities for the agentic era. Generally available today, Conversation Memory, Conversation Orchestrator, Conversation Intelligence, and Agent Connect combine to turn disparate interactions into continuous, intelligent, and personal conversati
Revenue of $1.41 billion, up 20% reported and 16% organic year-over-year GAAP gross profit of $684 million, up 18% year-over-year Non-GAAP gross profit of $697 million, up 16% year-over-year GAAP Income from Operations of $108 million Non-GAAP Income from Operations of $279 million Twilio (NYSE:TWLO), the customer engagement platform that drives real-time, personalized experiences for today's leading brands, reported financial results for its first quarter ended March 31, 2026. "Q1 was a milestone quarter for Twilio, marked by our highest revenue and gross profit growth rates in more than three years," said Khozema Shipchandler, CEO of Twilio. "Twilio's performance is the
Twilio Inc. (NYSE:TWLO), the customer engagement platform that drives real-time, personalized experiences for today's leading brands, today announced that it has been named as a Leader in two industry reports by IDC and Omdia, underscoring the company's leadership and commitment to innovation in customer engagement. IDC positioned Twilio as a leader in the inaugural IDC MarketScape: Worldwide Communications Engagement Platform 2026 Vendor Assessment (Doc #US53542326, April 2026). This recognition reflects Twilio's strong integration of communications, customer data, and AI capabilities, as well as its extensive partner ecosystem and global reach. Twilio was also named a Leader in the Omdia
New Flex SDK and Salesforce Voice integration accelerate contact center deployment with human-in-the-loop capabilities User + Usage pricing model combines low per-seat licenses with consumption-based fees, delivering flexibility to scale with seasonal needs Twilio (NYSE:TWLO), the customer engagement platform that drives real-time, personalized experiences for today's leading brands, today announced a new Flex SDK for businesses to integrate contact center capabilities directly into their existing applications, including voice capabilities for Agentforce Service. Today's launch also adds enhanced insights, a flexible User + Usage pricing model that is available for Flex deployments on a
Twilio Inc. (NYSE:TWLO), the customer engagement platform that drives real-time, personalized experiences for today's leading brands, today announced that its first quarter 2026 results will be released on Thursday, April 30, 2026, after market close. Twilio will host a conference call at 2:00 p.m. (PT) / 5:00 p.m. (ET) on Thursday, April 30, 2026 to discuss its results with the investment community. Investors and analysts can register for the webcast at https://edge.media-server.com/mmc/p/sfj2jo9i, and the live webcast and replay will also be available on the Twilio Investor Relations website at https://investors.twilio.com. The replay will be available until 11:59 p.m. (ET) on April 30, 2
Top brands All Nippon Airways (ANA), Centerfield, Netflix, Purina, and Rivian are honored for their innovative approach to customer engagement Twilio (NYSE:TWLO), the customer engagement platform that drives real-time, personalized experiences for leading brands, today announced the winners of its second annual Excellence in Engagement Awards. This program evaluates organizations across industries including travel, automotive, finance, and entertainment, and honors businesses that are pushing the boundaries of customer engagement and personalization with contextual data. Improving customer experiences remains a critical priority for businesses across industries as the stakes rise, with 71
Twilio (NYSE:TWLO), the customer engagement platform that drives real-time, personalized experiences for today's leading brands, today announced that Doug Robinson has been appointed to the Twilio Board of Directors, effective immediately. Robinson is a seasoned executive, previously holding the position of Co-President of Workday. He brings decades of experience in scaling global organizations, specifically overseeing GTM efforts, allowing him to provide a unique perspective as Twilio focuses on expanding its platform and retaining customers. "Doug has a proven track record of scaling global organizations with immense rigor and discipline," said Khozema Shipchandler, CEO of Twilio. "Duri
Twilio's direct connections provide faster throughput, better reliability, and a more secure and compliant messaging ecosystem. Twilio's continued commitment to delivering a trusted communications ecosystem now enables customers to onboard communications workloads in days, not weeks. Twilio (NYSE:TWLO), the customer engagement platform that drives real-time, personalized experiences for today's leading brands, announced it is now the only Communications Platform as a Service (CPaaS) provider to offer direct connections across all major carriers in the United States and Canada. Building on existing direct Toll-Free messaging connectivity across all major U.S. carriers, Twilio has added
Live Leadership Updates
Twilio (NYSE:TWLO), the customer engagement platform that drives real-time, personalized experiences for today's leading brands, today announced that Doug Robinson has been appointed to the Twilio Board of Directors, effective immediately. Robinson is a seasoned executive, previously holding the position of Co-President of Workday. He brings decades of experience in scaling global organizations, specifically overseeing GTM efforts, allowing him to provide a unique perspective as Twilio focuses on expanding its platform and retaining customers. "Doug has a proven track record of scaling global organizations with immense rigor and discipline," said Khozema Shipchandler, CEO of Twilio. "Duri
NEW YORK, Aug. 14, 2025 /PRNewswire/ -- Twilio Inc. (NYSE:TWLO) will replace Amedisys Inc. (NASD: AMED) in the S&P MidCap 400 effective prior to the opening of trading on Tuesday, August 19. S&P 500 and S&P 100 constituent UnitedHealth Group Inc. (NYSE:UNH) acquired Amedisys in a deal completed today. Following is a summary of the changes that will take place prior to the open of trading on the effective date: Effective Date Index Name Action Company Name Ticker GICS Sector August 19, 2025 S&P MidCap 400 Addition Twilio TWLO Information Technology August 19, 2025 S&P MidCap 400 Deletion Amedisys AMED Health Care For more information about S&P Dow Jones Indices, please visit www.spdji
SAN MATEO, Calif., July 8, 2025 /PRNewswire/ -- Parspec, an AI-native software platform that enables wholesale distributors and sales agents to efficiently bid and supply construction products, today announced it has raised $20 million in Series A funding. The round was led by Threshold Ventures (formerly DFJ), with participation from existing venture investors including Innovation Endeavors, Building Ventures, Heartland Ventures, and Hometeam Ventures. Parspec Raises $20 Million Series A to Modernize the Construction Supply Chain with AIThe global construction industry repres
Twilio's platform will serve as the infrastructure layer for every customer interaction Innovations across communications, data, and AI unlock new levels of personalization, security, compliance, productivity, and ROI for Twilio's more than 335,000 active customer accounts and more than 10 million developers Twilio (NYSE:TWLO), the customer engagement platform that drives real-time, personalized experiences for today's leading brands, kicked off its user conference, SIGNAL, with a preview of its next generation platform – optimized for seamless customer engagement in an AI- and data-powered world. The company also announced enhanced Customer Data Platform (CDP) capabilities and significan
Twilio Segment's Linked Audiences Beta now available for Amazon Redshift Twilio Segment and AWS customers gain expanded capabilities to drive smarter, more personalized customer interactions and stronger business outcomes Twilio (NYSE:TWLO), the customer engagement platform that drives real-time, personalized experiences for today's leading brands, today announced at AWS re:Invent 2024 the public beta availability of Linked Audiences in Twilio Segment for Amazon Redshift. The integration makes it easier for Twilio Segment and AWS customers to build audiences, enrich their customer profiles, and grow personalization at scale. "With Linked Audiences, Amazon Redshift users can now create
Former Twilio Segment Global Sales Executive brings deep leadership to Transcend's fast growing organization, with veteran Mike Orlick named to Global VP of Sales. Transcend, the next-generation data privacy and AI governance platform, today announced the appointment of Luke Arno as Chief Revenue Officer (CRO). As CRO, Luke will support Transcend's mission of fixing privacy for the enterprise, informed by his experience leading global revenue functions at Twilio Segment and Box, among others. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20241030964263/en/(Graphic: Transcend) "We're incredibly excited to welcome Luke to the team.
Former Box CMO will drive global marketing strategy Twilio management team expanded with recent hires of Chris Koehler, Inbal Shani, and Thomas Wyatt Twilio (NYSE:TWLO), the customer engagement platform that drives real-time, personalized experiences for today's leading brands, today announced that Chris Koehler has been appointed Chief Marketing Officer. Chris brings over 25 years of expertise in customer engagement and marketing technology, and a proven track record of driving growth and innovation at industry-leading companies. As CMO, Chris will report to Chief Executive Officer Khozema Shipchandler, and oversee Twilio's global marketing strategy, focusing on expanding brand aware
Byron Deeter, a Twilio Director Since 2010, to Retire from the Board by Twilio's 2024 Annual Meeting Twilio's Board of Directors Unanimously Votes to Seek Shareholder Approval for Declassification of Board Twilio (NYSE:TWLO), the customer engagement platform that drives real-time, personalized experiences for today's leading brands, today announced that Byron Deeter, who has served on the company's Board of Directors since 2010, will not seek reelection as a director and will retire from the Board prior to the company's 2024 Annual Meeting of Shareholders ("Annual Meeting"). The size of the Board will be reduced back to nine directors, effective as of Mr. Deeter's retirement. "On beha
Twilio (NYSE:TWLO), the customer engagement platform that drives real-time, personalized experiences for today's leading brands, today announced that it has appointed Andy Stafman, a partner at Sachem Head Capital Management LP ("Sachem Head"), to the company's Board of Directors, effective immediately. "Over the last year and a half, we have made important changes to accelerate our path to profitability and position Twilio to capitalize on the opportunities we see ahead," said Jeff Epstein, Chair of the Board for Twilio. "We look forward to benefiting from the addition of Andy's perspectives as an additional shareholder in the boardroom as we continue our strong oversight of the company'
Targets Break-Even Non-GAAP Income from Operations for Segment Business by Q2 2025 Accelerates Plan to Achieve Consolidated GAAP Operating Profitability to Q4 2025 Announces Appointment of Thomas Wyatt as President of Twilio Segment Twilio (NYSE:TWLO), the customer engagement platform that drives real-time, personalized experiences for today's leading brands, today announced the results of its operational review of its Segment business. The company also provided targets for FY 2024 and FY 2025, and announced an additional $2 billion share repurchase authorization that it is targeting to complete during FY 2024. In consideration of the recent underperformance of the Segment business,
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Revenue of $1.41 billion, up 20% reported and 16% organic year-over-year GAAP gross profit of $684 million, up 18% year-over-year Non-GAAP gross profit of $697 million, up 16% year-over-year GAAP Income from Operations of $108 million Non-GAAP Income from Operations of $279 million Twilio (NYSE:TWLO), the customer engagement platform that drives real-time, personalized experiences for today's leading brands, reported financial results for its first quarter ended March 31, 2026. "Q1 was a milestone quarter for Twilio, marked by our highest revenue and gross profit growth rates in more than three years," said Khozema Shipchandler, CEO of Twilio. "Twilio's performance is the
Twilio Inc. (NYSE:TWLO), the customer engagement platform that drives real-time, personalized experiences for today's leading brands, today announced that its first quarter 2026 results will be released on Thursday, April 30, 2026, after market close. Twilio will host a conference call at 2:00 p.m. (PT) / 5:00 p.m. (ET) on Thursday, April 30, 2026 to discuss its results with the investment community. Investors and analysts can register for the webcast at https://edge.media-server.com/mmc/p/sfj2jo9i, and the live webcast and replay will also be available on the Twilio Investor Relations website at https://investors.twilio.com. The replay will be available until 11:59 p.m. (ET) on April 30, 2
Fourth Quarter Revenue of $1.37 billion, up 14% reported and 12% organic year-over-year Full Year Revenue of $5.07 billion, up 14% reported and 13% organic year-over-year Fourth Quarter and Full Year GAAP Income from Operations of $57 million and $158 million, respectively Fourth Quarter and Full Year Non-GAAP Income from Operations of $256 million and $924 million, respectively Twilio (NYSE:TWLO), the customer engagement platform that drives real-time, personalized experiences for today's leading brands, reported financial results for its fourth quarter and full year ended December 31, 2025. "2025 was one of the most balanced and successful years of execution in Twilio's his
Twilio Inc. (NYSE:TWLO), the customer engagement platform that drives real-time, personalized experiences for today's leading brands, today announced that its fourth quarter and fiscal year 2025 results will be released on Thursday, February 12, 2026, after market close. Twilio will host a conference call at 2:00 p.m. (PT) / 5:00 p.m. (ET) on Thursday, February 12, 2026 to discuss its results with the investment community. Investors and analysts can register for the webcast at https://edge.media-server.com/mmc/p/sd32a7ii, and the live webcast and replay will also be available on the Twilio Investor Relations website at https://investors.twilio.com. The replay will be available until 11:59 p
Honorees Selected From Record 750+ Applicants for Transforming Industries with AI-Powered Solutions Built on Twilio's Platform Twilio (NYSE:TWLO), the customer engagement platform that drives real-time, personalized experiences for today's leading brands, today announced the honorees of its third annual AI Startup Searchlight Awards at SIGNAL London 2025. From over 750 applications, Twilio selected 20 exceptional startups that exemplify how emerging technologies combined with Twilio's platform can transform industries. Twilio's AI Startup Searchlight Award program recognizes startups who are using the Twilio platform to build AI-powered experiences that drive amazing customer engagement
Revenue of $1.3 billion, up 15% reported and 13% organic year-over-year GAAP Income from Operations of $41 million, a $46 million improvement year-over-year Non-GAAP Income from Operations of $235 million, up 29% year-over-year Twilio (NYSE:TWLO), the customer engagement platform that drives real-time, personalized experiences for today's leading brands, reported financial results for its third quarter ended September 30, 2025. "Twilio saw another record quarter of revenue and non-GAAP income from operations and as a result, we've raised our revenue, profitability and free cash flow targets for the full year," said Khozema Shipchandler, CEO of Twilio. "We saw broad-based strengt
Twilio Inc. (NYSE:TWLO), the customer engagement platform that drives real-time, personalized experiences for today's leading brands, today announced that its third quarter 2025 results will be released on Thursday, October 30, 2025, after market close. Twilio will host a conference call at 2:00 p.m. (PT) / 5:00 p.m. (ET) on Thursday, October 30, 2025 to discuss its results with the investment community. Investors and analysts can register for the webcast at https://edge.media-server.com/mmc/p/6dw6aueh, and the live webcast and replay will also be available on the Twilio Investor Relations website at https://investors.twilio.com. The replay will be available until 11:59 p.m. (ET) on October
Revenue of $1.23 billion, up 13% year-over-year on both a reported and organic basis GAAP Income from Operations of $37 million, a $56 million improvement year-over-year Non-GAAP Income from Operations of $221 million, up 26% year-over-year Twilio (NYSE:TWLO), the customer engagement platform that drives real-time, personalized experiences for today's leading brands, reported financial results for its second quarter ended June 30, 2025. "The company's focus and execution is paying off as Q2 marked another quarter of accelerated year-over-year revenue growth as well as record non-GAAP income from operations and free cash flow," said Khozema Shipchandler, CEO of Twilio. "During th
Twilio Inc. (NYSE:TWLO), the customer engagement platform that drives real-time, personalized experiences for today's leading brands, today announced that its second quarter 2025 results will be released on Thursday, August 7, 2025, after market close. Twilio will host a conference call at 2:00 p.m. (PT) / 5:00 p.m. (ET) on Thursday, August 7, 2025 to discuss its results with the investment community. Investors and analysts can register for the webcast at https://edge.media-server.com/mmc/p/ozvm4adz, and the live webcast and replay will also be available on the Twilio Investor Relations website at https://investors.twilio.com. The replay will be available until 11:59 p.m. (ET) on August 7,
Revenue of $1.17 billion, up 12% year-over-year; raised full year organic revenue growth guidance to 7.5% to 8.5% GAAP Income from Operations of $23 million, a $67 million improvement year-over-year Non-GAAP Income from Operations of $213 million; raised full year guidance to $850 to $875 million Twilio (NYSE:TWLO), the customer engagement platform that drives real-time, personalized experiences for today's leading brands, reported financial results for its first quarter ended March 31, 2025. "Twilio saw another quarter of revenue growth acceleration and double-digit growth, illustrating that our commitment to operating with more discipline, rigor, and focus is paying off," said Kho
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