Sprinklr, Inc. develops and provides a cloud-based unified customer experience management platform for enterprises worldwide. It enables organizations to do marketing, advertising, research, care, sales, and engagement across modern channels, including social, messaging, chat, and text through its unified customer experience management software platform. The company also offers professional services, including implementation, training, and managed services. It serves customers in various industries, such as technology, CPG/food and beverage, manufacturing, technology services, financial services, energy/automotive, travel and leisure, and others. The company was founded in 2009 and is headquartered in New York, New York.
IPO Year: 2021
Exchange: NYSE
Website: sprinklr.com
| Date | Price Target | Rating | Analyst |
|---|---|---|---|
| 6/3/2025 | $8.00 | Neutral | Cantor Fitzgerald |
| 2/7/2025 | Outperform → Mkt Perform | William Blair | |
| 12/11/2024 | $11.00 | Overweight → Neutral | Analyst |
| 11/19/2024 | $7.70 | Sector Perform | Scotiabank |
| 11/12/2024 | $8.00 → $6.00 | Equal Weight → Underweight | Wells Fargo |
| 10/7/2024 | $10.00 → $7.00 | Overweight → Underweight | Barclays |
| 6/6/2024 | $16.00 → $10.00 | Overweight → Neutral | Cantor Fitzgerald |
| 6/6/2024 | $16.00 → $9.00 | Buy → Neutral | DA Davidson |
| 3/21/2024 | $19.00 | Overweight | KeyBanc Capital Markets |
| 2/6/2024 | $16.00 | Buy | Rosenblatt |
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Insider transactions reveal critical sentiment about the company from key stakeholders. See them live in this feed.
3 - Sprinklr, Inc. (0001569345) (Issuer)
4 - Sprinklr, Inc. (0001569345) (Issuer)
4 - Sprinklr, Inc. (0001569345) (Issuer)
4 - Sprinklr, Inc. (0001569345) (Issuer)
4 - Sprinklr, Inc. (0001569345) (Issuer)
4 - Sprinklr, Inc. (0001569345) (Issuer)
4 - Sprinklr, Inc. (0001569345) (Issuer)
4 - Sprinklr, Inc. (0001569345) (Issuer)
4 - Sprinklr, Inc. (0001569345) (Issuer)
4 - Sprinklr, Inc. (0001569345) (Issuer)
Analyst ratings in real time. Analyst ratings have a very high impact on the underlying stock. See them live in this feed.
Cantor Fitzgerald resumed coverage of Sprinklr with a rating of Neutral and set a new price target of $8.00
William Blair downgraded Sprinklr from Outperform to Mkt Perform
Analyst downgraded Sprinklr from Overweight to Neutral and set a new price target of $11.00
Scotiabank initiated coverage of Sprinklr with a rating of Sector Perform and set a new price target of $7.70
Wells Fargo downgraded Sprinklr from Equal Weight to Underweight and set a new price target of $6.00 from $8.00 previously
Barclays downgraded Sprinklr from Overweight to Underweight and set a new price target of $7.00 from $10.00 previously
Cantor Fitzgerald downgraded Sprinklr from Overweight to Neutral and set a new price target of $10.00 from $16.00 previously
DA Davidson downgraded Sprinklr from Buy to Neutral and set a new price target of $9.00 from $16.00 previously
KeyBanc Capital Markets initiated coverage of Sprinklr with a rating of Overweight and set a new price target of $19.00
Rosenblatt initiated coverage of Sprinklr with a rating of Buy and set a new price target of $16.00
Fastest customizable press release news feed in the world
New release focuses on turning customer signals into decisions and outcomes across marketing, service, and voice of the customer. Sprinklr (NYSE:CXM), the AI‑native Unified Customer Experience Management (Unified‑CXM) platform, today announced the Summer ’26 Release, which introduces new artificial intelligence capabilities designed to help organizations move beyond insights and take action on customer signals in real time. For years, companies have invested heavily in tools to understand their customers. But as customer expectations accelerate, insight alone has become a bottleneck. Businesses are no longer competing on access to data—they are competing on how quickly they can turn tha
Sprinklr (NYSE:CXM), the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), today announced it has been named a Leader in the 2026 Gartner® Magic Quadrant™ for Social Media Management and Listening and placed furthest on the Completeness of Vision axis and highest on the Ability to Execute axis. "We’re honored to be recognized as a Leader in the 2026 Gartner Magic Quadrant for Social Media Management and Listening," said Sprinklr Chief Product Officer, Karthik Suri. "Social has become one of the most immediate signals of customer truth. Just in the U.S., for example, Pew Research reports more than 70% of Americans, more than 245 million people, use so
Sprinklr (NYSE:CXM), the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), today announced that Thomas Addis will join Sprinklr as its Chief Revenue Officer, effective immediately, reporting to Sprinklr President and CEO, Rory Read. "We are thrilled to welcome Thomas to the Sprinklr team. As we continue to evolve our go-to-market model and accelerate into our next phase of growth, execution and alignment matter more than ever," said Rory Read, President and Chief Executive Officer of Sprinklr. "Thomas brings a proven track record of driving growth through customer engagement, an innovative, AI-forward approach, and a passion for building high-perform
New Fast Company Press book outlines how organizations can redesign their operating models, not just the technologies they deploy, to realize the promise of artificial intelligence. "Many business books tell you what to think. Very few tell you what to build. This one tells you exactly what to build and how to do it, starting Monday morning." — John Chambers, Former Chairman & CEO, Cisco Systems "The Enterprise Brain names what AI resistance actually is: an identity crisis. That single insight reframed how I approach every transformation conversation." — Keith Ferrazzi, #1 New York Times bestselling author of Never Eat Alone "The winners will be the ones who can turn intelligence into
ISG Research recognizes Sprinklr’s Unified-CXM platform for strength across AI, analytics, and customer journey management. Sprinklr (NYSE:CXM), the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), today announced that it has been named an Exemplary Provider in the 2026 ISG Buyers Guide™ for Customer Experience Management and recognized as a Leader in Capability, one of only three providers to earn that distinction. The ISG Customer Experience Management Buyers Guide evaluated software providers on their ability to meet enterprise requirements across product experience (capability and platform) and customer experience. Sprinklr was rated above the
New solution enables enterprises to measure, benchmark, and influence brand visibility, sentiment, and recommendations across AI search Sprinklr (NYSE:CXM), the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), today announced LLM Insights, a new AI-native capability within Sprinklr Insights that helps brands understand and shape how they are represented in large language model (LLM) search results. Generative AI platforms are evolving how customers discover and evaluate brands. Visibility is no longer defined by rankings or clicks, but instead by how brands appear in AI-generated answers. Yet most organizations have little visibility into how they
Q1 Total Revenue of $219.5 million, up 7% year-over-year Q1 Subscription Revenue of $194.8 million, up 6% year-over-year Q1 net cash provided by operating activities of $70.4 million, and free cash flow of $65.8 million RPO of $1.04 billion, up 10%, and cRPO up 5% year-over-year Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today reported financial results for its first fiscal quarter ended April 30, 2026. "We delivered solid first‑quarter results with revenue growth, expanding subscription revenue, and strong profitability," said Sprinklr President and CEO, Rory Read. Read continued, "Our renewals are improving
Sprinklr (NYSE:CXM), the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), today announced the acquisition of assets of ViralMoment, an AI-powered social video intelligence and analytics solution, strengthening Sprinklr's leadership in modern, multimodal customer intelligence. Social has become video-first — and increasingly image-led—with the majority of engagement and influence now driven by short-form video and visual storytelling across platforms like TikTok, Reels, and YouTube. Yet most listening and Voice of the Customer (VoC) programs remain text-centric, leaving brands with a growing blind spot as critical customer signals embedded in visuals
The benchmark highlights diverging trends between brand activity and audience experience — and what top performers do differently. Sprinklr (NYSE:CXM), the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), today released the Sprinklr Social Index report, a new benchmark revealing a stark reality: most brands are visible but unloved. Based on more than 1 million interactions across 1,160 brands over 11 months, the Index shows a consistent gap between activity and impact: most brands fail to generate meaningful engagement or positive sentiment. Unlike traditional benchmarks, the Index compares brands against peers and adjusts for viral spikes to refl
Sprinklr (NYSE:CXM), the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), today announced that the company's first quarter financial results will be released before market open on June 3, 2026. The company's earnings press release will be made available on the Sprinklr Investor Relations website at investors.sprinklr.com. Sprinklr will host a conference call to discuss its results at 8:30am ET the same day. Interested parties may register for and access the live webcast of the call at the website. To access the call by phone, dial (877) 459-3955 or (201) 689-8588 for international callers. Following the call, a replay will be available at the same w
Live finance-specific insights
Q1 Total Revenue of $219.5 million, up 7% year-over-year Q1 Subscription Revenue of $194.8 million, up 6% year-over-year Q1 net cash provided by operating activities of $70.4 million, and free cash flow of $65.8 million RPO of $1.04 billion, up 10%, and cRPO up 5% year-over-year Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today reported financial results for its first fiscal quarter ended April 30, 2026. "We delivered solid first‑quarter results with revenue growth, expanding subscription revenue, and strong profitability," said Sprinklr President and CEO, Rory Read. Read continued, "Our renewals are improving
Sprinklr (NYSE:CXM), the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), today announced the acquisition of assets of ViralMoment, an AI-powered social video intelligence and analytics solution, strengthening Sprinklr's leadership in modern, multimodal customer intelligence. Social has become video-first — and increasingly image-led—with the majority of engagement and influence now driven by short-form video and visual storytelling across platforms like TikTok, Reels, and YouTube. Yet most listening and Voice of the Customer (VoC) programs remain text-centric, leaving brands with a growing blind spot as critical customer signals embedded in visuals
Sprinklr (NYSE:CXM), the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), today announced that the company's first quarter financial results will be released before market open on June 3, 2026. The company's earnings press release will be made available on the Sprinklr Investor Relations website at investors.sprinklr.com. Sprinklr will host a conference call to discuss its results at 8:30am ET the same day. Interested parties may register for and access the live webcast of the call at the website. To access the call by phone, dial (877) 459-3955 or (201) 689-8588 for international callers. Following the call, a replay will be available at the same w
Q4 Total Revenue of $220.6 million, up 9% year-over-year Q4 Subscription Revenue of $193.4 million, up 6% year-over-year Q4 net cash provided by operating activities of $20.7 million and free cash flow* of $15.9 million in Q4 RPO flat and cRPO up 1.0% year-over-year, respectively 141 $1 million customers In March 2026, the Board of Directors authorized a new $200 million stock repurchase program. We intend to execute a $125 million Accelerated Share Repurchase imminently, which reflects the Company's balance sheet strength and free cash flow generation Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today repo
Sprinklr (NYSE:CXM), the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), today announced that the company's fourth quarter and full year fiscal 2026 financial results will be released before market open on March 11, 2026. The company's earnings press release will be made available on the Sprinklr Investor Relations website at investors.sprinklr.com. Sprinklr will host a conference call to discuss its results at 8:30am ET the same day. Interested parties may register for and access the live webcast of the call at the website. To access the call by phone, dial 877-459-3955 (domestic) or / +1 201-689-8588 (international). The conference ID number is 1
Q3 Total Revenue of $219.1 million, up 9% year-over-year Q3 Subscription Revenue of $190.3 million, up 5% year-over-year Q3 net cash provided by operating activities of $20.0 million and free cash flow* of $15.5 million RPO down 5% and cRPO up 3% year-over-year 145 $1 million customers Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today reported financial results for its third fiscal quarter ended October 31, 2025. "Our Q3 results reflect continued progress in our transformation to better serve customers and partners. While there's more work ahead, we're encouraged by the improving quality of customer engagements a
Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that the company's third quarter of fiscal year 2026 financial results will be released before market open on Wednesday, December 3, 2025. The company's earnings press release will be made available on the Sprinklr Investor Relations website at investors.sprinklr.com. Sprinklr will host a conference call to discuss its results at 8:30 am ET the same day. Interested parties may register for and access the live webcast of the call at the Sprinklr Investor Relations website. To access the call by phone, dial (877) 459-3960 (domestic) or (201) 689-8588 (international)
Q2 Total Revenue of $212.0 million, up 8% year-over-year Q2 Subscription Revenue of $188.5 million, up 6% year-over-year Q2 net cash provided by operating activities of $34.8 million and free cash flow* of $29.8 million RPO and cRPO up 4% and 7% year-over-year, respectively 149 $1 million customers, up 3 customers quarter-over-quarter Scott Millard appointed Chief Revenue Officer, effective September 22nd Manish Sarin, Chief Financial Officer, to depart Sprinklr on September 19th Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today reported financial results for its second fiscal quarter ended July 31, 202
Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that the company's second quarter of fiscal year 2026 financial results will be released before market open on September 3, 2025. The company's earnings press release will be made available on the Sprinklr Investor Relations website at investors.sprinklr.com. Sprinklr will host a conference call to discuss its results at 8:30 am ET the same day. Interested parties may register for and access the live webcast of the call at the Sprinklr Investor Relations website. To access the call by phone, dial 877-459-3955 (domestic) or 201-689-8588 (international). The confere
Q1 Total Revenue of $205.5 million, up 5% year-over-year Q1 Subscription Revenue of $184.1 million, up 4% year-over-year Q1 net cash provided by operating activities of $83.8 million and free cash flow* of $80.7 million RPO and cRPO up 2% and 5% year-over-year, respectively 146 $1 million customers, up 6% year-over-year In June 2025, the Board of Directors authorized a new $150 million stock buyback program, which reflects the strength of the company's balance sheet and free cash flow generation as additional ways to create stockholder value Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today reported financ
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Live Leadership Updates
Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that Anthony Coletta will join Sprinklr as Chief Financial Officer, effective immediately, reporting to Sprinklr President and CEO, Rory Read. In this role, Coletta will oversee all financial operations, including financial planning and analysis, accounting, investor relations, and strategic growth initiatives. "We are thrilled to welcome Anthony to the Sprinklr team," said Rory Read, President and CEO of Sprinklr. "His proven track record in scaling fast-paced businesses, driving financial performance, and strategic growth makes him an ideal leader to guide our f
Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that Scott Millard will join Sprinklr as its Chief Revenue Officer, effective September 22, 2025, reporting to Sprinklr President and CEO, Rory Read. "We are thrilled to be welcoming Scott to the Sprinklr team. Scott brings deep expertise, a proven track record of driving growth, and a passion for building high-performing teams that we believe are all critical as we continue our transformation journey," said Sprinklr President and CEO, Rory Read. "His customer-centric approach and competitive drive have helped him to deliver consistent and compelling results, and
Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that Bit Rambusch has joined Sprinklr as Head of Global Services and Support, reporting to Sprinklr President and CEO, Rory Read. "We are thrilled to welcome Bit to the Sprinklr team. With his proven track record of building and scaling world-class customer service organizations and deep technical expertise, Bit brings the operational rigor and strategic vision we believe is critical as we continue our transformation journey," said Sprinklr President and CEO, Rory Read. "Our services and support organizations are a vital element of our strategy to reenergize and g
Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced the appointment of Sanjay Macwan as Chief Information Officer, effective April 9, 2025. Macwan will report to Sprinklr President and CEO, Rory Read. In this new role, Macwan will lead Sprinklr's global IT, enterprise security, and data infrastructure and analytics strategy, focused on accelerating Sprinklr's market position and technology leadership, enhancing operational resilience, and delivering greater value to customers. "Sanjay is joining Sprinklr at an important time in our transformational journey. His deep experience leading and scaling enterprise technol
Jan R. Hauser appointed as a Member of the Board and the Audit Committee. Steve M. Ward appointed as a Member of the Board and the Compensation Committee. As of March 31, 2025, Ed Gillis to step down as Chair of Audit Committee, and Jan R. Hauser will assume the role of Chair of the Audit Committee. Ed Gillis to step down from the Board as of June 12, 2025. Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, has appointed Jan R. Hauser, a global finance leader and retired PricewaterhouseCoopers (PwC) partner, and Stephen M. Ward, Jr., a former Chief Executive Officer of Lenovo Group Limited and member of the founding te
Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced the appointment of Joy Corso as Chief Administrative Officer, effective immediately. Corso will report to Sprinklr President and CEO, Rory Read. In this new role, Corso will lead both the Marketing and Culture & Talent organizations, with a focus on strengthening market position, customer and employee engagement, talent development, and culture change to advance the company's leadership position. "We are thrilled to welcome Joy to the Sprinklr team. Her experience in the enterprise space, strong leadership, and proven track record driving business and culture tr
Mr. Read will join as President, CEO and Board Member to help accelerate Sprinklr's next phase of growth and scale. Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced the appointment of Rory Read as President & Chief Executive Officer and a member of its Board of Directors, effective November 5, 2024. Mr. Read will succeed Ragy Thomas, who will transition from his Co-CEO role to Advisor to the CEO and work closely with Mr. Read while continuing to serve as Founder and Chairman of the Board. Trac Pham will transition from his Co-CEO and Board of Directors roles at Sprinklr to an advisory role. Mr. Read brings decad
Mr. Pham will be Co-CEO, partnering with Founder and Co-CEO Ragy Thomas in an effort to drive growth and scale. Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced the appointment of Trac Pham as Co-Chief Executive Officer, effective immediately. Mr. Pham will continue as a member of Sprinklr's Board and is standing for reelection at Sprinklr's 2024 annual meeting of stockholders. "Trac is an outstanding leader with an exceptional operating background. As an active board member, he has guided Sprinklr, and for the last five months, has led cross-functional alignment in business, corporate operations and planning
Misra will lead a global R&D team including product and engineering at Sprinklr As a former Founder, CTO, and most recently Vice President of Experience Cloud Engineering at Adobe, Misra brings proven leadership in technology, AI, and the customer experience industry to Sprinklr Sprinklr (NYSE:CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, announced the appointment of Amitabh Misra as Chief Technology Officer (CTO), effective April 1, 2024. Misra will lead all R&D teams across the globe including product and engineering at Sprinklr. He joins the Executive Leadership Team to share his passion for innovative technology to help the compan
NEW YORK, Feb. 28, 2024 /PRNewswire/ -- Sprinklr Inc. (NYSE:CXM) will replace Veradigm Inc. (NASD:MDRX) in the S&P SmallCap 600 effective prior to the opening of trading on Monday, March 4. Veradigm will be suspended from the Nasdaq Stock Market on February 29 due to non-compliance with NASDAQ listing rules and is no longer eligible for continued inclusion in the S&P SmallCap 600. Following is a summary of the change that will take place prior to the open of trading on the effective date: Effective Date Index Name Action Company Name Ticker GICS Sector March 4, 2024 S&P SmallCap 600 Addition Sprinklr CXM Information Technology March 4, 2024 S&P SmallCap 600 Deletion Veradigm MDRX Hea