ISG Event to Explore How Enterprises Are Delivering Strategic Value From AI
DraftKings, State Street, Pfizer, New York Life, Novartis, CVS Health, Bank of America, National Grid and SharkNinja will join ISG AI Impact Summit in Boston
Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm, will welcome enterprise leaders to the 2026 ISG AI Impact Summit to share strategies for delivering measurable, sustainable business value from AI initiatives.
Leaders from DraftKings, State Street, Pfizer, New York Life Insurance Company, Novartis, CVS Health, Bank of America, National Grid, SharkNinja and more will join the event, June 2 – 3 at the Wyndham Boston Beacon Hill. The summit agenda will focus on strategies for realizing value from AI and overcoming the challenges of fragmented operating models, inadequate governance and data architectures and unclear accountability for humans and AI systems.
"Organizations are confronting deeper operational questions around accountability, governance, ROI and infrastructure readiness, as AI evolves from a productivity tool into an autonomous operating layer," said Loren Absher, director and Americas lead, ISG AI Advisory, and host of the ISG AI Impact Summit Boston. "The next phase of enterprise AI is about redesigning how business gets done."
On the first day of the summit, Brian Walker, senior vice president of AI and Operations at DraftKings, will deliver a keynote session, "Building the AI-Native Operation: Lessons From Inside DraftKings," on how AI is reshaping engineering, product and operational workflows, offering insights on how to decide whether to build, buy or partner for AI at scale.
The "Closing the AI ROI Gap: Why Investment is Outpacing Impact" panel discussion will feature Barbara Widholm, vice president, emerging technologies, State Street; Vivek Mukhatyar, GenAI medical engagement lead, Pfizer, and Abhishek Kumar, corporate vice president, New York Life Insurance Company, discussing the widening disconnect between AI spending and measurable business outcomes, including challenges related to governance, value attribution and scaling AI adoption.
Scott Bradley, vice president, AI & Innovation, Novartis; Radha Kuchibhotla, lead director, AI solutions design, CVS Health, and Maharaj Mukherjee, senior AI architect and senior vice president, Bank of America, will join the "Accountability by Design (not by Accident)" panel discussion to discuss governance, decision rights and accountability frameworks for human-AI operating models.
Day one will conclude with the ISG Startup Challenge, featuring Ajay Joshi, CEO, CipherSonic AI; Madhu Kumar, CEO, Amadis Technologies, and Shrey Sambhwani, chief product officer, Linc AI, pitching their innovative AI solutions to a panel of judges for an audience vote.
On day two of the summit, Bethany Singer-Baefsky, chief privacy and data governance officer, National Grid, will deliver the keynote presentation, "Governance is Not a Four-Letter-Word (but T-Rex is): Responsible AI as Competitive Advantage," demonstrating how AI governance and data protection can drive innovation and enterprise differentiation.
Elaine Desmond, senior director, Shared Services for BJ's Wholesale Club, will join the "New Economics of AI: Build, Buy, and the Cost Models Behind Scaling" panel discussion, and Akiba Stern, partner with Loeb & Loeb, LLP, will share practical takeaways for negotiating, in "Rewriting the Rules: What AI Is Doing to Your Contracts (and Your Leverage)."
The "Production-Ready Data: Bridging the Gap Between Insight and Action" panel discussion will feature Rohit Arora, senior director, Privacy and AI Governance, SharkNinja, and Vipul Maheshwari, vice president, Technology, Pacific Life, examining why analytics-grade data often fails to support autonomous AI decision-making and what organizations must do to create auditable, explainable and production-ready data environments.
Additional summit sessions will explore the changing economics of enterprise AI, the trade-offs and architectural implications of AI platform and tooling decisions, and how enterprises can balance autonomy, flexibility and sustainable cost management.
Accenture, Wipro and Infosys are sponsors of the ISG AI Impact Summit. Additional information and registration are available on the event website.
About ISG
ISG (Nasdaq: III) is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world's top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront of leveraging AI to help organizations achieve operational excellence and faster growth. The firm, founded in 2006, is known for its proprietary market data and research, in-depth knowledge and governance of provider ecosystems, and the expertise of its 1,500 professionals worldwide working together to help clients maximize the value of their technology investments.
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