Consensus Cloud Solutions, Inc. Provides Fourth Quarter and Full Year 2025 Results; Releases Q1 2026 and Full Year 2026 Guidance

Consensus Cloud Solutions, Inc. (NASDAQ:CCSI) today reported preliminary financial results for the fourth quarter and year ended December 31, 2025.

"I want to congratulate our employees on a year of many accomplishments. We returned to total revenue growth in the last three quarters of the year, driven by our corporate channel exceeding 7% revenue growth by the end of 2025. We further reduced our debt by $36 million reaching our initial debt objectives and successfully refinanced and subsequently retired our 6% Notes due October 2026 at a favorable interest rate. The generation of record net cash provided by operating activities and free cash flow allowed us to continue investing in our business while also repurchasing approximately 1 million shares of our Company stock. Our financial results position us well for 2026," said Scott Turicchi, CEO of Consensus.

FOURTH QUARTER 2025 HIGHLIGHTS (UNAUDITED)

Q4 2025 quarterly revenues increased by $0.1 million to $87.1 million compared to $87.0 million for Q4 2024. This increase was primarily due to an increase of $3.9 million or 7.3% in our Corporate business, partially offset by a decrease of $3.8 million or 11.1% in our Small office home office ("SoHo") business relating to our strategic initiative.

Net income ⁽¹⁾ increased by $2.4 million or 13% to $20.5 million in Q4 2025 compared to $18.1 million in Q4 2024. The increase was primarily due to an increase in income from operations primarily as a result of reduced marketing spend and lower bad debt expense as well as a decrease in income tax expense, partially offset by a unfavorable change in intercompany related foreign exchange gain and loss. Q4 2025 net income margin ⁽¹⁾ was 23.5% compared to 20.8% for Q4 2024.

Earnings per diluted share ⁽¹⁾ increased to $1.06, or by 15.2%, in Q4 2025 compared to $0.92 for Q4 2024. The increase was primarily due to the items discussed above.

Adjusted EBITDA ^(3,4) for Q4 2025 of $45.2 million increased compared to $44.4 million in Q4 2024, primarily driven by an increase in income from operations as a result of reduced marketing spend and lower bad debt expense. Q4 2025 Adjusted EBITDA margin ⁽³⁾ was 51.9% and 51.0% in Q4 2025 and Q4 2024, respectively, which were both within our target Adjusted EBITDA margin ⁽³⁾ range of 50% to 55%.

Adjusted net income ^(1,2) in Q4 2025 increased to $27.3 million from $24.3 million in Q4 2024, primarily due to the items discussed above.

Adjusted earnings per diluted share ^(1,2) for the quarter increased to $1.41 from $1.24 in Q4 2024, primarily due to the items discussed above.

Net cash provided by operating activities in Q4 2025 increased to $15.2 million from $11.1 million in Q4 2024. Free cash flow⁽⁵⁾ in Q4 2025 increased to $7.3 million from $3.1 million in Q4 2024. The increase in net cash provided by operating activities and Free cash flow ⁽⁵⁾ was primarily due to increased income after excluding noncash items in Q4 2025 compared to Q4 2024.

Key financial results from operations for Q4 2025 versus Q4 2024 are set forth in the following table. Reconciliations of GAAP measures to comparable non-GAAP financial measures accompany this press release.

FULL YEAR 2025 HIGHLIGHTS (UNAUDITED)

2025 revenues decreased $0.7 million to $349.7 million compared to $350.4 million for 2024. This slight decline was primarily due to a decrease of $14.3 million or 10.1% in our SoHo business relating to our strategic initiative, partially offset by an increase of $13.6 million or 6.5% in our Corporate business.

Net income ⁽¹⁾ decreased to $84.5 million in 2025 compared to $89.4 million for 2024. Net income was negatively impacted by $15.0 million, due to the combined effect of an unfavorable change in intercompany related foreign exchange gain and loss, as well as a gain on the extinguishment of debt that occurred in 2024 compared to a loss in 2025. Mostly offsetting the impact of these items, net income was positively impacted by $11.0 million due to the combined effect of reductions in interest expense (excluding debt extinguishment gain/loss) as debt repurchases and redemption lowered our outstanding debt balance, income tax expense and depreciation and amortization expense in 2025. 2025 net income margin ⁽¹⁾ was 24.2% compared to 25.5% for 2024.

Earnings per diluted share ⁽¹⁾ decreased to $4.35, or by 5.8%, in 2025 compared to $4.62 for 2024. The decrease was primarily due to the items discussed above.

Adjusted EBITDA ^(3,4) for 2025 of $186.9 million decreased compared to $188.4 million in 2024, primarily driven by increases in our data transmission costs and personnel-related expenses as well as a $0.7 million decline in revenues. Adjusted EBITDA margin ⁽³⁾ was 53.4% and 53.8% for 2025 and 2024, respectively, which were both within our target Adjusted EBITDA margin⁽³⁾ range of 50 to 55%.

Adjusted net income ^(1,2) in 2025 increased to $109.4 million from $105.5 million in 2024 primarily driven by a favorable reduction in our interest expense (excluding the impact of the extinguishment of debt) due to a lower average outstanding debt balance as a result of our debt repurchases and retirement of the 2026 Senior Notes.

Adjusted earnings per diluted share ^(1,2) for the year increased to $5.62, or by 3.1%, compared to $5.45 for 2024. The increase is due to the items that drove the change in Adjusted net income ^(1,2).

Net cash provided by operating activities in 2025 increased to $136.1 million from $121.7 million in 2024. Free cash flow ⁽⁵⁾ in 2025 increased to $105.9 million from $88.3 million in 2024. The increase in net cash provided by operating activities and Free cash flow ⁽⁵⁾ primarily due to increased income after excluding noncash items in 2025 compared to 2024.

Key financial results from operations for 2025 versus 2024 are set forth in the following table. Reconciliations of GAAP measures to comparable non-GAAP financial measures accompany this press release.

CAPITAL ALLOCATION STRATEGIC INITIATIVES

During the fourth quarter of 2025, the Company refinanced its 6.0% senior notes due in 2026 by redeeming them in full, utilizing proceeds of $150.0 million from the delayed-draw term loan and $70.0 million from the revolving credit facility, as well as $14.1 million in cash on hand, to retire the remaining $234.1 million in principal outstanding. Including the cash outlays for strategic capital allocation initiatives detailed below, Consensus finished the quarter with a cash and cash equivalents balance of $74.7 million.

The following table consists of our material capital allocation strategic initiatives (in thousands):

Q1 2026 GUIDANCE ⁽ⁱ⁾

The following table presents ranges for the Company's Q1 2026 guidance (in millions, except per share amounts):

FY 2026 GUIDANCE ⁽ⁱ⁾

The following table presents ranges for the Company's 2026 guidance (in millions, except per share amounts):

Financial Results are Preliminary

The Company is currently finalizing its financial closing process for the year ended December 31, 2025 and the Company's audited financial results as of and for the year ended December 31, 2025 are not yet available. The unaudited, preliminary consolidated financial data presented above as of December 31, 2025 reflects the Company's preliminary estimates based on information available as of the date of this release and is subject to change. Accordingly, you should not place undue reliance upon these preliminary estimates. The unaudited, preliminary financial data included in this press release has been prepared by, and is the responsibility of, the Company's management. The Company's auditor has not audited, reviewed, compiled or applied agreed-upon procedures with respect to such preliminary financial data. Accordingly, the Company's auditor does not express an opinion or any other form of assurance with respect thereto. Upon completion of its financial closing procedures, the Company's audited financial results may differ materially from its preliminary estimates.

About Consensus Cloud Solutions

Consensus Cloud Solutions, Inc. (NASDAQ:CCSI) is a global leader in digital cloud fax technology. With over 25 years of success with eFax® at its core, the Company has evolved to be a trusted provider of interoperability solutions, leveraging artificial intelligence and secure data exchange to transform digital information, automate critical workflows, and maximize operational efficiencies. Consensus maintains industry-leading compliance standards, making it a preferred partner for heavily regulated industries including healthcare, the public sector, financial services, insurance, real estate, and manufacturing. For more information about Consensus, visit consensus.com.

"Safe Harbor" Statement Under the Private Securities Litigation Reform Act of 1995: Certain statements in this press release are "forward-looking statements" within the meaning of The Private Securities Litigation Reform Act of 1995. These forward-looking statements are based on management's current expectations or beliefs and are subject to numerous assumptions, risks and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. These factors and uncertainties include, among other items: the Company's ability to grow fax revenues, profitability and cash flows; the Company's ability to identify, close and successfully transition acquisitions; subscriber growth and retention; variability of the Company's revenue based on changing conditions in particular industries and the economy generally; protection of the Company's proprietary technology or infringement by the Company of intellectual property of others; the risk of adverse changes in the U.S. or international regulatory environments, including but not limited to the imposition or increase of taxes or regulatory-related fees; general economic and political conditions, including political tensions and war (such as the ongoing conflict in Ukraine and the Middle East); the impact of new or additional tariffs or other trade restrictions; the impacts of a U.S. federal government shutdown and the numerous other factors set forth in Consensus' filings with the Securities and Exchange Commission ("SEC"). For a more detailed description of the risk factors and uncertainties affecting Consensus, refer to the 2024 Annual Report on Form 10-K filed by Consensus on February 20, 2025, and the other reports filed by Consensus from time-to-time with the SEC, each of which is available at www.sec.gov. The forward-looking statements provided in this press release are subject to change. Although management's expectations may change after the date of this press release, the Company undertakes no obligation to revise or update these statements.

About non-GAAP Financial Measures

To supplement our consolidated financial statements, which are prepared and presented in accordance with GAAP, we use the following non-GAAP financial measures: Adjusted net income, Adjusted earnings per diluted share, Adjusted EBITDA, Adjusted EBITDA margin and Free cash flow. The presentation of this non-GAAP financial information is not intended to be considered in isolation from, or as a substitute for, or superior to, the financial information prepared and presented in accordance with GAAP.

We use these non-GAAP financial measures for financial and operational decision-making and as a means to evaluate period-to-period comparisons. Our management believes that these non-GAAP financial measures provide meaningful supplemental information regarding our performance and liquidity by excluding certain expenses and expenditures that may not be indicative of our recurring core business operating results. We believe that both management and investors benefit from referring to these non-GAAP financial measures in assessing our performance and when planning, forecasting, and analyzing future periods. These non-GAAP financial measures also facilitate management's internal comparisons to our historical performance and liquidity. We believe these non-GAAP financial measures are useful to investors both because (1) they allow for greater transparency with respect to key metrics used by management in its financial and operational decision-making and (2) they are used by our institutional investors and the analyst community to help them analyze the health of our business.

For more information on these non-GAAP financial measures, please see the appropriate GAAP to non-GAAP reconciliation tables included within the attached Exhibit to this Release.

Adjusted net income as calculated above represents net income and the items used to reconcile GAAP to non-GAAP financial measures, including (a) share-based compensation; (b) intercompany related foreign exchange loss (gain); (c) amortization of acquired intangibles; (d) intra-entity transfers; (e) debt extinguishment loss (gain); (f) other benefits or costs related to non-routine and other matters; and (g) income tax impact. Adjusted net income and weighted average diluted shares are then used to calculate Adjusted earnings per diluted share. The Company discloses these measures as a supplemental non-GAAP financial performance measure, as it believes it is a useful metric by which to compare the performance of its business from period to period. The Company also understands that measures are broadly used by analysts, rating agencies and investors in assessing our performance. Accordingly, the Company believes that the presentation of these measures provides useful information to investors.

Adjusted net income and Adjusted earnings per diluted share are not calculated in accordance with, or presented as an alternative to, net income or earnings per diluted share, and may be different from similarly or identically named non-GAAP measures used by other companies. In addition, these measures are not based on any comprehensive set of accounting rules or principles. These non-GAAP measures have limitations in that they do not reflect all of the amounts associated with the Company's results of operations determined in accordance with GAAP.

Non-GAAP Financial Measures

To supplement its unaudited consolidated financial statements, the Company uses the following non-GAAP financial measures: Adjusted net income, Adjusted earnings per diluted share, Adjusted EBITDA, Adjusted EBITDA margin and Free cash flow (collectively the "non-GAAP financial measures"). The presentation of this financial information is not intended to be considered in isolation or as a substitute for, or superior to, the financial information prepared and presented in accordance with U.S. GAAP. The Company uses these non-GAAP financial measures for financial and operational decision making and as a means to evaluate period-to-period comparisons. The Company believes that they provide useful information about core operating results, enhance the overall understanding of past financial performance and future prospects, and allow for greater transparency with respect to key metrics used by management in its financial and operational decision making.

The Company's non-GAAP financial measures are adjusted for the following items:

(a) Share-based compensation. The Company excludes share-based compensation because it is non-cash in nature and because the Company believes that the non-GAAP financial measures excluding this item provide meaningful supplemental information regarding the operational performance of the business. In addition, excluding this item from the non-GAAP measures facilitates comparisons to historical operating results and comparisons to peers, many of which similarly exclude this item.

(b) Foreign exchange (gain) loss. The Company excludes intercompany related gains or losses associated with foreign exchange. The Company believes that the non-GAAP financial measures excluding this item provide meaningful supplemental information regarding the operational performance of the business. In addition, excluding this item from the non-GAAP measures facilitates comparisons to historical operating results and comparisons to peers, many of which similarly exclude this item.

(c) Amortization of acquired intangibles. The Company excludes amortization of patents and acquired intangible assets because it is non-cash in nature and because the Company believes that the non-GAAP financial measures excluding this item provide meaningful supplemental information regarding the operational performance of the business. In addition, excluding this item from the non-GAAP measures facilitates comparisons to historical operating results and comparisons to peers, many of which similarly exclude this item.

(d) Intra-entity transfers. The Company excludes certain effects of intra-entity transfers to the extent the related tax asset or liability in the financial statement is not recovered or settled, respectively, during the year. During December 2019, the Company entered into an intra-entity asset transfer that resulted in the recording of a tax benefit and related tax asset representing tax deductible amounts to be realized in future years which is expected to be recovered over a period of up to 20 years. The Company believes that excluding the cumulative future unrealized benefit of the assets transferred in 2019 and amortization of the tax asset in the subsequent years in the non-GAAP financial measures, thereby presenting the tax benefit in the non-GAAP measures in the year of realization, provides meaningful supplemental information regarding operational performance and facilitates comparisons to historical operating results.

(e) Debt extinguishment loss (gain). The Company excludes certain gains or losses associated with the retirement of our debt. The Company believes that the non-GAAP financial measures excluding this item provide meaningful supplemental information regarding the operational performance of the business. In addition, excluding this item from the non-GAAP measures facilitates comparisons to historical operating results and comparisons to peers, many of which similarly exclude this item.

(f) Other. The Company excludes certain benefits or costs related to non-routine and other matters. The Company believes that the non-GAAP financial measures excluding this item provide meaningful supplemental information regarding the operational performance of the business. In addition, excluding this item from the non-GAAP measures facilitates comparisons to historical operating results.

Adjusted EBITDA as calculated above represents earnings before interest expense, interest income, other (income) expense, net, income tax expense, depreciation and amortization and the items used to reconcile GAAP to non-GAAP financial measures, including share-based compensation and other benefits or costs related to non-routine and other matters. The Company discloses Adjusted EBITDA as a supplemental non-GAAP financial performance measure, as it believes it is a useful metric by which to compare the performance of its business from period to period. The Company also understands that measures similar to Adjusted EBITDA are broadly used by analysts, rating agencies and investors in assessing our performance. Accordingly, the Company believes that the presentation of Adjusted EBITDA provides useful information to investors.

Adjusted EBITDA is not calculated in accordance with, or presented as an alternative to, net income, and may be different from similarly or identically named non-GAAP measures used by other companies. In addition, Adjusted EBITDA is not based on any comprehensive set of accounting rules or principles. This Adjusted non-GAAP measure has limitations in that it does not reflect all of the amounts associated with the Company's results of operations determined in accordance with GAAP.

Net cash provided by operating activities in Q4 2025 increased to $15.2 million from $11.1 million in Q4 2024. Free cash flow in Q4 2025 increased to $7.3 million from $3.1 million in Q4 2024. The increase in net cash provided by operating activities and Free cash flow was primarily due to increased income after excluding noncash items in Q4 2025 compared to Q4 2024.

Net cash provided by operating activities in 2025 increased to $136.1 million from $121.7 million in 2024. Free cash flow in 2025 increased to $105.9 million from $88.3 million in 2024. The increase in net cash provided by operating activities and Free cash flow primarily due to increased income after excluding noncash items.

The term Free cash flow is defined as net cash provided by operating activities, less purchases of property and equipment. The Company discloses Free cash flow as a supplemental non-GAAP financial performance measure, as it believes it is a useful metric by which to compare the performance of its business from period to period. The Company also understands that this non-GAAP measure is broadly used by analysts, rating agencies and investors in assessing the Company's performance. Accordingly, the Company believes that the presentation of this non-GAAP financial measure provides useful information to investors.

Free cash flow is not calculated in accordance with, or presented as an alternative to, net cash provided by operating activities, and may be different from non-GAAP measures with similar or even identical names used by other companies. In addition, Free cash flow is not based on any comprehensive set of accounting rules or principles. This non-GAAP measure has limitations in that it does not reflect all of the amounts associated with the Company's results of operations determined in accordance with GAAP.

Key Performance Metrics (Unaudited)

The following table sets forth certain key performance metrics for Consensus for the three months and years ended December 31, 2025 and 2024 (in thousands, except for percentages and Average Revenue per Customer Account):

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Laura Hinson

Consensus Cloud Solutions, Inc

844-211-1711

[email protected]