CenterWell Specialty Pharmacy Takes National Patient Choice Award
Organization Recognized for Seventh Time in Eight Years
CenterWell Specialty Pharmacy has once again received the MMIT Specialty Pharmacy Patient Choice Award in the PBM/Payer category, its seventh such win in the past eight years. The award recognizes best-in-class customer satisfaction and commitment to patient care by a specialty pharmacy.
"There's something so rewarding about seeing our team's dedication to excellent care and support being recognized year after year by the people we serve," said Guillermo Sollberger, senior vice president of CenterWell Specialty Pharmacy and CenterWell Pharmacy. "We know that many of the patients who require specialty drugs are feeling overwhelmed, so we do everything we can to reduce their anxiety, offer them educational resources, and provide them with other supports to help them focus on getting the most out of their treatment."
CenterWell Specialty Pharmacy manages therapies for chronic and complex illnesses while providing patients with both clinical and educational services customized to their individual needs and treatment goals.
Many patients benefit from CenterWell Specialty Pharmacy's Centers of Excellence program, in which CenterWell patient advocates and clinicians are available to provide more detailed treatment guidance in such areas as cancer, autoimmune disorders, neuromuscular disorders, pulmonary conditions and rare diseases. CenterWell Specialty Pharmacy supports patients who apply for assistance programs to help defray the cost of specialty drugs for those in need.
Winners of the MMIT Specialty Pharmacy Patient Choice Award were selected based on the highest average net promoter scores (NPS) from quarterly Zitter Insights Specialty Pharmacy Patient Satisfaction surveys throughout 2024. MMIT says the survey is designed "to provide independent, objective benchmarking data across U.S. specialty pharmacies."
For more information about CenterWell Specialty Pharmacy, visit: CenterWellSpecialtyPharmacy.com.
About CenterWell
CenterWell is a leading health care services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high quality health care that is accessible, comprehensive, and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home health care, and a leading integrated home delivery, specialty, hospice, and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients.
CenterWell is part of Humana Inc. (NYSE:HUM). Learn more about what we offer at CenterWell.com.
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FOR MORE INFORMATION, CONTACT:
Cary Willis
Humana Corporate Communications
[email protected]